Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Amazon prime video doesn't fully load on firefox.

guindea

Amazon prime video won't fully load. I've tried everything, shutting off everything, dumping the cache. It fully loads on chrome. This is new since the latest firefox update... what is happening?

Amazon prime video won't fully load. I've tried everything, shutting off everything, dumping the cache. It fully loads on chrome. This is new since the latest firefox update... what is happening?

All Replies (4)

It may be related to bug 2080876, fixed in 159.

I clicked on that link, and while I appreciate you responding, I have no idea what you are talking about. The page that link went to only scares me. Any solutions for regular folks?

It was just an info that we're working on some Prime Video related issues that should be fixed in version 159 (in two weeks). I don't have any workarounds for version 158.

See support.mozilla.org/questions/1611943 — there should be a configuration change shipping "over the air" if you haven't opted out of "Remove improvements" (that's in "Firefox data collection and use" in Settings).

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.