Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

email hacked password changed

more options

hi my email password has been changed without my permission. Ive tried to rectify this but my confirmation email goes to tge account I cant access which is @blueyonder.co.uk.

I do have another email account @gmail.com Can the confirmation email be sent to this address for me to change email and log into my account? I cant think of any other way in accessing my emails for (@ blueyonder.co.uk.

Can you please help??

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

hi my email password has been changed without my permission. Ive tried to rectify this but my confirmation email goes to tge account I cant access which is @blueyonder.co.uk. I do have another email account @gmail.com Can the confirmation email be sent to this address for me to change email and log into my account? I cant think of any other way in accessing my emails for (@ blueyonder.co.uk. Can you please help?? ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Ezalaki modifié na Chris Ilias

All Replies (3)

more options

Hi Steve,

is @blueyonder.co.uk your professional account ? If so, you can contact the IT department of your company.

Unfortunately, if you didn't indicate an emergency address before, you cannot redirect the confirmation email.

Regards

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Ezalaki modifié na Chris Ilias

more options

hi thanks for the reply. Unfortunately not ...and no I didnt indicate an emergency addy..which ofcourse is a big mistake. But thank you anyway

more options

Hello Steve, This address - blueyonder.co.uk redirect me to https://help.virginmedia.com/ You can try to contact them and ask for help