Need to use Reset-with-Add-ons Disabled AFTER UPDATES INSTALLED
Hello Support,
Why do I have to use Reset-with-Add-ons Disabled option AFTER UPDATES INSTALLED to browse internet? Without this I do not seem to be able to access any webpage after I upgrade Firefox to latest version.
Thanks for your support.
Best regards, HM
모든 댓글 (2)
Hello,
I take it you mean "Restart with Add-ons Disabled", also known as Safe Mode. Either one of your add-ons or hardware acceleration is to blame. You can either try to find out which one add-on is causing the problem, or you can Reset Firefox and get rid of them all.
Sometimes extensions are not automatically updating. To force a manual check for update, you can use the Add-ons page. Either:
- Ctrl+Shift+a
- orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then click the "gear" button above the list and use Check for Updates.
It's also a good time to check for any unfamiliar extensions that might have been snuck in when you install free software. I think the link from Gingerbread Man already talked about that.