Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

I cannot get on to NETFLIX

  • 6 답장
  • 6 이 문제를 만남
  • 112 보기
  • 최종 답변자: jaymarvan

more options

The past few days I cannot get on to Netflix....Netflix says the problem is with Mozilla...Your browser always worked until 3 days ago...Netflix had me download Google Chrome and it works great for getting netflix...Are you ever going to be compatible with Netflix again...I would prefer to use your browser.

The past few days I cannot get on to Netflix....Netflix says the problem is with Mozilla...Your browser always worked until 3 days ago...Netflix had me download Google Chrome and it works great for getting netflix...Are you ever going to be compatible with Netflix again...I would prefer to use your browser.

선택된 해결법

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (6)

more options

Firefox does work with Netflix. Try typing about:addons into your address bar, then going to Plugins, then enable Silverlight, does that work?

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

Thanks for your help....it worked

more options

thanks so much for your help...it solved the problem

more options

선택된 해결법

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

more options

Hi, The problem was solved when I cleared the cookies for Netflix....Netflix has been having lots their own technical troubles since Christmas Eve day...clearing the cookies for Netflix seems to get me back onlime with them. thanks so much, Happy New Year to you all.