Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Amazon features don't load

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

cougle
cougle
more options

Amazon features fail to load in Firefox but do load w/Explorer. "Recommend for You" gives spinning arrow and the message Loading... BUT, nothing ever loads. Drop down menu's don't drop down. I have already tried deleting cookies and have made sure that Amazon.com was an accepted cookie.

Amazon features fail to load in Firefox but do load w/Explorer. "Recommend for You" gives spinning arrow and the message Loading... BUT, nothing ever loads. Drop down menu's don't drop down. I have already tried deleting cookies and have made sure that Amazon.com was an accepted cookie.

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.