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Facebook on Firefox doesn't show chat box on the left

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  • 최종 답변자: user633449

Hey! Many times I opened facebook to find it blank(a white page with only text - such as facebook, find friends etc.). In addition, I never see the boxes on the left(profile pics of friends) of the page from which you can access the chat(not the right bar!!!)

How can I fix these problem?

Please note that I already tried to disable all my addons.

Hey! Many times I opened facebook to find it blank(a white page with only text - such as facebook, find friends etc.). In addition, I never see the boxes on the left(profile pics of friends) of the page from which you can access the chat(not the right bar!!!) How can I fix these problem? Please note that I already tried to disable all my addons.

모든 댓글 (5)

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Will it delete my favourites?

Nope not at all :) your Favorites, history, saved passwords, etc will all be saved.

So what would be erased?

The only thing you will lose are any Extensions, Open websites, and some Preferences.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.