Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
Locked

Why has my password failed when trying to sign in to a Microsoft email ?

partner.w.jdm

My passwords have failed to sign me in to a Microsoft email account and Facebook multiple times. The passwords I have tried to use are the exact same ones that are stored in the Passwords section at the upper right side of the Firefox page. I have also tried other options like pass key but nothing worked.

My passwords have failed to sign me in to a Microsoft email account and Facebook multiple times. The passwords I have tried to use are the exact same ones that are stored in the Passwords section at the upper right side of the Firefox page. I have also tried other options like pass key but nothing worked.

모든 댓글 (3)

Hi,

Are you able to sign in with a different browser?

I am able to sign into Facebook on two other browsers, and I can sign into other Microsoft accounts on those other browsers, but there is one specific Microsoft account that I need to get into, but I cannot access that one on all 3 browsers I use, and I have the exact same password stored in the Password section on all 3 browsers.

Thank you.

Thanks for clarifying.

Please note that this forum is intended to help users with Mozilla products, such as Firefox, while your issue doesn't appear to be Firefox-specific. As a moderator, I’m going to lock the thread and mark it as off-topic. Please see Mozilla Support rules and guidelines for more information.