Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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PLEASE HELP

mancali replied
mancali

pLEASE HELP IN VERY SIMPLE LANGUAGE .tHANKYOU SO MUCH. ATTACHMENTS TO EMAILS WON'T OPEN. ERROR MESSAGE1765572973244 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgMessageService.messageURIToMsgHdr]

   displayMessage chrome://messenger/content/aboutMessage.js:269
   openTab chrome://messenger/content/mailTabs.js:305
   _cloneTemplate chrome://messenger/content/mailTabs.js:52

aboutMessage.js:269 1765573033678 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: 2790b244-a901-47db-9540-2583dbddbb49, overwrite: false

pLEASE HELP IN VERY SIMPLE LANGUAGE .tHANKYOU SO MUCH. ATTACHMENTS TO EMAILS WON'T OPEN. ERROR MESSAGE1765572973244 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgMessageService.messageURIToMsgHdr] displayMessage chrome://messenger/content/aboutMessage.js:269 openTab chrome://messenger/content/mailTabs.js:305 _cloneTemplate chrome://messenger/content/mailTabs.js:52 aboutMessage.js:269 1765573033678 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: 2790b244-a901-47db-9540-2583dbddbb49, overwrite: false ​
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선택된 해결법

mancali said

Thanks David. I have Windows 10 and my computer is not capable of upgrading to Windows 11. I understood the anti virus would no longer work after "End of Windows 10" which is why I looked for another one. I had Aviva (I think it was called, can't actually remember) first, but that finished so then I installed Avast... Alix

You should enrol in the W10 ESU program to get security updates through Oct. 2026:

https://www.microsoft.com/en-us/windows/learning-center/complete-guide-to-windows-end-of-support

The best option for AV is to use the one that is built into W10.

Many PCs that MS says 'cannot be upgraded to W11' can in fact be upgraded through a series of steps that are fairly simple and require nothing beyond the tools provided by MS.

모든 댓글 (9)

Do they open in Troubleshoot mode?

Do they open if you disable your antivirus program?

THANKYOU very much, disabling anti virus did the trick. It was Avast! Do you know of a free anti virus that might not do this? Thanks again, Alix

Windows includes a free antivirus that works quite well.

Thanks David. I have Windows 10 and my computer is not capable of upgrading to Windows 11. I understood the anti virus would no longer work after "End of Windows 10" which is why I looked for another one. I had Aviva (I think it was called, can't actually remember) first, but that finished so then I installed Avast... Alix

Windows 10 still works fine and will for a long time. you can do a web search for free antivirus and there are several: AVG, bitdefender, avira, and others. I have seen many problems here with Avast. Good luck.

I read that Windows 10 also includes Defender.

선택된 해결법

mancali said

Thanks David. I have Windows 10 and my computer is not capable of upgrading to Windows 11. I understood the anti virus would no longer work after "End of Windows 10" which is why I looked for another one. I had Aviva (I think it was called, can't actually remember) first, but that finished so then I installed Avast... Alix

You should enrol in the W10 ESU program to get security updates through Oct. 2026:

https://www.microsoft.com/en-us/windows/learning-center/complete-guide-to-windows-end-of-support

The best option for AV is to use the one that is built into W10.

Many PCs that MS says 'cannot be upgraded to W11' can in fact be upgraded through a series of steps that are fairly simple and require nothing beyond the tools provided by MS.

mancali, is your problem solved??

thankyou yes, problem solved till October...