Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

password

  • 1 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: Dropa

more options

HELP I've been without my email for 2 weeks. I have changed my password in firefox.com/settings/change password and it does not work when I sign in. It does not change the password that is in the "about log ins." and I can't change the password there nor the login page. It uses the old password when I login. I have received an email from firefox to my secondary acct. that the password has been changed ( I don't know if this is important). the email I am trying to access is sales@gclenterprises.com. The secondary account (cpagcl@gclenterprises.com) works fine!

HELP I've been without my email for 2 weeks. I have changed my password in firefox.com/settings/change password and it does not work when I sign in. It does not change the password that is in the "about log ins." and I can't change the password there nor the login page. It uses the old password when I login. I have received an email from firefox to my secondary acct. that the password has been changed ( I don't know if this is important). the email I am trying to access is sales@gclenterprises.com. The secondary account (cpagcl@gclenterprises.com) works fine!

모든 댓글 (1)

more options

Password reset only work with the Primary email account to verify and reset the password. If you no longer have access the the Primary email account in question you can't change the password. How do you mean you have to use old password? If the Primary email can't verify the change the password will not change.

https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys https://support.mozilla.org/en-US/questions/1302998