Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Can't change Firefox Account password

  • 2 답장
  • 2 이 문제를 만남
  • 9 보기
  • 최종 답변자: denholm.hsun

more options

Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same. I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

모든 댓글 (2)

more options

I've also tried starting Firefox in Safe Mode.

more options

I also have a similar question. I enter the correct old password and new passwords but there is always a message which said the old password is incorrect. But it's certainly ture. Because I can use it to sign in.