Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
보존

Firefox can't login to Apple ID, in Chrome it's working perfectly

jonathan.fuchs1

Hey,

when I try to login into some Apple Service with my Apple ID like icloud.com or appleid.apple.com, I'm either stuck on a loading circle or in case of iCloud after a long time get the error message 'iCloud encountered an error while trying to connect to the server.' I tried Firefox in Save Mode with all Addons disabled, clear my browser history and restart Windows. Nothing worked. In Chrome everything works as expected.

I'm using Firefox Version: 76.0.1 (64-bit), Windows 10 Pro (Version 10.0.18363 Build 18363).

Hope somone can help!

Hey, when I try to login into some Apple Service with my Apple ID like icloud.com or appleid.apple.com, I'm either stuck on a loading circle or in case of iCloud after a long time get the error message 'iCloud encountered an error while trying to connect to the server.' I tried Firefox in Save Mode with all Addons disabled, clear my browser history and restart Windows. Nothing worked. In Chrome everything works as expected. I'm using Firefox Version: 76.0.1 (64-bit), Windows 10 Pro (Version 10.0.18363 Build 18363). Hope somone can help!

모든 댓글 (4)

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Hey, thanks for your reply. I already tested all your proposed solutions (remove cookies, cache, disable hardware acceleration and trying the Safe Mode) none solved the problem!

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any settings.

Hey, Did that aswell...