Showing questions for topic:

Cble ant Turn off Show Notifications Popup from Firefox

The instructions for turning off notifications don't apply here, that setting is turned off and has never been turned on. Obfuscations about a Page Notification Window do… (read more)

The instructions for turning off notifications don't apply here, that setting is turned off and has never been turned on. Obfuscations about a Page Notification Window don't apply, that page of options does not appear. I get regular popups from Firefox to "turn on notifications" and I never will. Why is there not an easy and straightforward way to disable these popups? You seem to hide them by their name, are they notifications?

These are the annoying unnecessary waste of time tasks that drive users away. It doesn't matter what enabled them in the first place, I didn't. My explicit choice about notifications is clear and you have no reason and no permission to popup anything on my screen to question that choice.

Your UI discussions around, "it's OK if we do this for [reason], right?" needs to be modified to "for what specific purpose would we popup a question a user must answer, and how will the user react?" This is basic software design and it's really sad to see you fail this badly.

Open 2

System Alert! / Warning: Virus detected! popups

Using the latest Firefox update with Windows 10. I've got three popups in the lower right corner of my screen (see uploaded image), and each refreshes periodically with a… (read more)

Using the latest Firefox update with Windows 10. I've got three popups in the lower right corner of my screen (see uploaded image), and each refreshes periodically with a musical phrase that sounds like a smartphone notification. Though each says "Mozilla Firefox" in the upper left hand corner, the popups are present whether the browser is open or not. All three say, "via da75iiinaffc73ar8f20.yird-protect.pro".

I've already gone to Settings, cleared my History, made the recommended changes in Permissions and Data, and closed and reopened the browser. The popups remain.

Solved 3

How can I stop Firefox pop ups warning about viruses and Windows updates?

I am getting constant pop up "alerts" on the right side of my screen that block my view. When I close one another pops up. It's very annoying. All of them have the Fire… (read more)

I am getting constant pop up "alerts" on the right side of my screen that block my view. When I close one another pops up. It's very annoying. All of them have

the Firefox logo and name in the upper left corner.

Thanks.

Open 2

Media contol notification box can't be permanently disabled.

I get an unwanted "media control" notification box in my pulldown menu when I play a video in Firefox that won't go away permanently. I can hide the notification manually… (read more)

I get an unwanted "media control" notification box in my pulldown menu when I play a video in Firefox that won't go away permanently. I can hide the notification manually with the button that appears after a long press on the box or just swipe the box away but as soon as I pause/unpause or start a new vid it respawns. I've turned off all Firefox notifications and made sure that the "pin media player" option available in the settings menu you find with the "hide" button is diabled. I have also tried the about:config workaround for stable Firefox and set the media.hardwaremediakeys.enabled to false, but to no avail. This is an unused 2024 phone that I've just set up so everything should be up to date with Android 15 and Firefox 153.0.1. Am I missing something? Please help!

Open 2 10

How can I stop pop up notices from Mozilla saying that my McAffee licence has expired. I now use MS Defender

I terminated my McAfee subscription, as Windows 11 and Microsoft Office 360 have Microsoft Defender included. I keep getting Mozilla Firefox warning notices saying my McA… (read more)

I terminated my McAfee subscription, as Windows 11 and Microsoft Office 360 have Microsoft Defender included. I keep getting Mozilla Firefox warning notices saying my McAfee licence has expired, Trojan Virus found on hard drive, multiple virus on my computer, Critical errors etc. I have had MS Defender do several scans and no problems have been detected. Can you help correct this or do I have a virus that Defender cant detect? I have tried to copy one of the notices but it comes up as a link to further notices and I am concerned it is another virus. The notices are all Mozilla badged with suggestions such as Scan and fix, Turn on protection, Update windows and more. I am able to delete them, but after a few minutes they return. Regards Robert.

Open 2 90

In the last day, notifications on my instagram are being blocked, even though istagram is "allowed" in my security settings.

I have allowed instagram, but ever since Firefox updated a few days ago, all of my "notification" on Instagram are blocked. This is the first time this has ever happened… (read more)

I have allowed instagram, but ever since Firefox updated a few days ago, all of my "notification" on Instagram are blocked. This is the first time this has ever happened in over 3 years of instagram use on my PC via Firefox.

Open 1 90

How do I receive my 30 day refund?

Hello I hope you can help me. I signed up for the Mozilla VPN yesterday but have decided to end it. It is within the 30 day refund window. How do I receive my refund plea… (read more)

Hello I hope you can help me. I signed up for the Mozilla VPN yesterday but have decided to end it. It is within the 30 day refund window. How do I receive my refund please? I did cancel it under the cancellation button but it did not offer my refund. It said I had the service for the remainder of the year but will not renew at the next renewal date.

The reason I am cancelling is because when trying to access youtube, google says I have to sign into a google account where before I did not have to do that. I canceled my google account years ago and am a avid firefox user. thank you for your time.

I also downloaded the app to my phone and may have signed in that way as well. Thanks.

Solved 2 30