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Thunderbird 128.3.3 esr - using Gmail account - some email messages are blank when viewed in thunderbird

Assisting a friend - she is viewing and composing her emails from thunderbird utilising her gmail account amongst others. Occasionally clicking on the required email rev… (read more)

Assisting a friend - she is viewing and composing her emails from thunderbird utilising her gmail account amongst others. Occasionally clicking on the required email reveals a blank message and no attachment if there is one. This randomly happens for inbox and sent messages.

Please see images below:- 1. search result 2 & 3 selecting the required message 4. blank message as described 5. Same message directly in Gmail

Thank you in advance for any help

Asked by winston.charles 6 days ago

Last reply by winston.charles 2 days ago

Content of some emails is not visible or consists of completely random characters.

Hello, some messages in my TB (128.3.0esr [64 bit]; macOS 15.0.1) do not show any content or show only completely random numbers, letters and other characters. Sometimes… (read more)

Hello,

some messages in my TB (128.3.0esr [64 bit]; macOS 15.0.1) do not show any content or show only completely random numbers, letters and other characters. Sometimes what helps is moving messages between the folders.

There is not such problem when viewing the e-mail via webmail.

Please find attached screenshot.

Kind regards Marcin Ćwiertnia

Asked by marcin34 3 weeks ago

Last reply by marcin34 2 days ago

Thunderbird sent mail is showing up as gibberish

Hello, I've been using thunderbird since 2013, and have never had as many issues as I have this year. I reinstalled Thunderbird (uninstalled with revo uninstaller so noth… (read more)

Hello, I've been using thunderbird since 2013, and have never had as many issues as I have this year. I reinstalled Thunderbird (uninstalled with revo uninstaller so nothing stayed), and then installed the latest version fresh. This seemed to smooth out most of my issues, but I haven't been able to solve this one..

I use Thunderbird because I have multiple email accounts to monitor and like them all in one place. The latest problem that I am having is that my "sent" email is showing up as giberish (sometimes.. Not every email, and not always on the same account).

My system is Windows 11 Home 64-bit

I will attach a screen shot of: 1. My current version of Tbird 2. The email that displays in Tbird 3. The email that displays in Gmail

Thank you in advance! -Eric

Asked by eric143 1 month ago

Last reply by eric143 4 days ago

My Emails from 2018 till today suddenly disappeared (bug1890230)

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can se… (read more)

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can see the emails subject but they don't open. Searched the form and tried the repair option but after it finished it deleted all the emails from 2018 till now and i can see the emails of 2017 only (the first year of usage) -i tried deleting the .msd file but didn't help

-Created new profile and copied the inbox folder to it but still can see old emails only.

-- i sent a test email from my mobile to my email and it received it but the emails on the server that was downloaded before the crash are not downloaded again - i did search on email address that iam sure that we communicated recently only and i could see all the emails in the search but when i try to open it its empty

Asked by ahmed said 2 months ago

Last reply by ahmed said 5 days ago