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Messages with FileLink considered as spam

When I send a mail with FileLink, I get the message: "The message could not be sent. An error occurred while sending the email. The server responded with: “Spam message r… (read more)

When I send a mail with FileLink, I get the message: "The message could not be sent. An error occurred while sending the email. The server responded with: “Spam message rejected.” Please check the message and try again." (actually, in French: "L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur a répondu : Spam message rejected. Veuillez vérifier le message et essayer à nouveau.")

I made different tests:

  • change email source (so, change SMTP server): it worked - but I do not want to change the standard SMTP server of the initial email address
  • after the first error, the attached file, which is a shortcut to the big file, can be suppressed, and not the link in the body of the message ; sending the message is accepted

So, I suspect the spam filter to refuse the "attached shortcut".

The question: Is there a way to configure the FileLink feature so that it does not attach a file, but just add the link the body of the message?' Or are there other neat workarounds?'

Asked by Chtixof 4 days ago

Last reply by Chtixof 1 day ago

Untractable SPAM

ThB & cPanel filters (a) don't catch all SPAM and (b) send legitimate mail to the Junk folder. Together, the 2 problems cause a large amount of work. Because of (b), … (read more)

ThB & cPanel filters (a) don't catch all SPAM and (b) send legitimate mail to the Junk folder. Together, the 2 problems cause a large amount of work. Because of (b), I must regularly go through the Junk folder. Because of (a), the Junk folder contains a huge number of messages. (a) Messages from serial spammers trying to spoof Costco, Marriott, AAA, Blue Cross, etc. that I have flagged as SPAM dozens of times IN ALL THEIR VARIATIONS, still appear both in the Junk folder and in the Inbox (including messages with the red SPAM marker turned on, which to remove from the Inbox I must first click to mark them as non-S{AM, then click again to mark them as SPAM). (b) Messages from senders who have sent hundreds of messages before that have gotten through and who are in my contacts list regularly and in significant numbers end up in the Junk folder. I tried to set up filters in Spam Assassin. They made no difference. I tried to set up e-mail filters in cPanel, which entirely removed messages before they even reached ThB. These were quite effective, but although I created them very carefully using regex to capture every variation of COSTCO spelled with Os and 9s, etc., they also ended up removing legitimate messages (and none of my senders mentions AAA or BlueCross in their messages). I really have no clue how to proceed. None of the advice that AI or ISP support provided helped. Thank you for taking the time.

Asked by lanyi234 3 days ago

Last reply by lanyi234 2 days ago