Emails not showing attachments, and not able to open most older emails.

Application Basics Name: Thunderbird Version: 157.0.1 Build ID: 20261001134409 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Window… (read more)

Application Basics

   Name: Thunderbird
   Version: 157.0.1
   Build ID: 20261001134409
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:157.0) Gecko/20100101 Thunderbird/157.0.1
   OS: Windows_NT 10.0 19045
   OS Theme:
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 4
   Enterprise Policies: Inactive
   Google Location Service Key: Found
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.8 GB
   Disk Space Available: 827 GB
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
   account13:
     INCOMING: account13, , (imap) mail.daystar.io:993, 3, 3
     OUTGOING: , mail.daystar.io:465, 3, 3, true
   account23:
     INCOMING: account23, , (imap) mail.daystar.io:993, 3, 3
     OUTGOING: , mail.daystar.io:465, 3, 3, true
 Libraries
     Library
     Status
     Expected minimum version
     Version in use
     Path
       RNP (OpenPGP)
       OK
       0.18.1
       0.18.1.MZLA.157.0.1.botan.3.11.1
       C:\Program Files\Mozilla Thunderbird\rnp.dll
       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -
 Calendar Settings
     Personal Calendar
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Home
       Name
       Value
       Name:
       Type: storage
       Disabled: false
       Username:
       URI:
       Refresh Interval:
       Read-only:
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported: true
       Event Supported:
       Task Supported:
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     RDD: 1
     Isolated Web Content: 1
     GPU: 1
     Extension: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     Location
     ID
       English (US) Dictionary
       dictionary
       153.20260519
       true
       app-profile
       en-US-mozilla@dictionaries.addons.mozilla.org
       English United States Dictionary
       dictionary
       2026.9.1
       true
       app-profile
       @unitedstatesenglishdictionary
       enUS plus deDE bilingual dictionary
       dictionary
       1
       true
       app-profile
       @enusplusdedebilingualdictionary
       AI Grammar Checker & Paraphraser – LanguageTool
       extension
       8.11.2
       true
       app-profile
       languagetool-mailextension@languagetool.org
       Audio Preview
       extension
       1.2
       true
       app-profile
       audiopreview@fx-world.de
       Emoji
       extension
       3.23.1.3
       true
       app-profile
       emoji@saveriomorelli.com
       New Tab
       extension
       1.0
       true
       app-profile
       NewTab@Meetanshi
       Textmarker
       extension
       7.3.0
       true
       app-profile
       Textmarker@pharqcon.com
       Thundermail
       extension
       2.0.16
       true
       app-builtin-addons
       tbpro-system-add-on@thunderbird.net
       Sakura Blossoms & Birds by MaDonna
       theme
       1.0
       true
       app-profile
       {14a690a4-9282-43f1-bb5e-81641b334ec2}
       Cherry Blossoms Pink by MaDonna
       theme
       1.0
       false
       app-profile
       {c8449342-c46a-45a5-89b1-d5872a9296cb}
       Dark
       theme
       1.3.2
       false
       app-builtin
       thunderbird-compact-dark@mozilla.org
       falling falls
       theme
       1.0
       false
       app-profile
       {6fab87e0-5b19-4965-9b36-fc640c746635}
       Light
       theme
       1.3.2
       false
       app-builtin
       thunderbird-compact-light@mozilla.org
       Lilac Prediction by MaDonna
       theme
       1.0
       false
       app-profile
       {75f121b3-76be-4891-a11f-91c2abd9120e}
       Moon and Earth
       theme
       1.0
       false
       app-profile
       {df6cd12d-ecf1-446e-9a1f-3a150e4da969}
       Mount Rainier Sunset by M♥Donna
       theme
       1.0
       false
       app-profile
       {963f2c14-a639-4fb0-af3a-235ec022363a}
       My Garden Tulips
       theme
       1.0
       false
       app-profile
       {e7d97c3e-c384-42a9-96af-5f51bdd0e00d}
       Running Foxes by MaDonna
       theme
       1.0
       false
       app-profile
       {dba75eb9-7743-4749-aed9-3f40163182ac}
       sky and cloud
       theme
       1.0
       false
       app-profile
       {357a40a4-126b-4abb-a813-247cce69a5f0}
       Snowy Mountain Range
       theme
       1.0
       false
       app-profile
       {da77d19f-def4-46ad-ba24-e5f43f42b8d8}
       Spring Garden Serenity by MaDonna
       theme
       1.0
       false
       app-profile
       {f5793a14-0c43-4533-929a-a76eddb2f732}
       System theme — auto
       theme
       1.4.2
       false
       app-builtin
       default-theme@mozilla.org
       TANGERINE DREAM
       theme
       1.0
       false
       app-profile
       {c9e09e6e-b779-452f-910d-28dd8d72db2d}
       Thunderbird Suave
       theme
       1.0
       false
       app-profile
       {d9706b86-329e-4d63-bd92-680a6ab15195}
       Two little birds
       theme
       1.0
       false
       app-profile
       {444ba6e3-5f0b-4bc5-a811-02772b2fc40a}
       Yosemite
       theme
       1.0
       false
       app-profile
       {935bf8ab-9086-4b38-a6c8-12b30fab7d0d}
 Security Software
   Type: Name
     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Legacy User Stylesheets
   Active: false
   Stylesheets: No stylesheets found
 Graphics
     Features
     Compositing: WebRender Layer Compositor
     Font Visibility Debug Info: Windows Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1 git hash: unknown hash) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_ANGLE_memory_usage_report EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_d3d_luid EGL_ANGLE_platform_angle_device_id EGL_ANGLE_platform_angle_display_key EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control EGL_ANGLE_no_error

     WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) Iris(R) Xe Graphics (0x000046A8) Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.101.7088)
     WebGL 1 Driver Version: OpenGL ES 3.0 (ANGLE 2.1 git hash: unknown hash)
     WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_blob_cache GL_ANGLE_client_arrays GL_ANGLE_clip_cull_distance GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_memory_size GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_polygon_mode GL_ANGLE_program_binary_readiness_query GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_renderability_validation GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_shader_pixel_local_storage GL_ANGLE_shader_pixel_local_storage_coherent GL_ANGLE_stencil_texturing GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_APPLE_clip_distance GL_ARM_rgba8 GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_clip_cull_distance GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_conservative_depth GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_clamp GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_polygon_offset_clamp GL_EXT_read_format_bgra GL_EXT_render_snorm GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_border_clamp GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_mirror_clamp_to_edge GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_NV_shader_noperspective_interpolation GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_required_internalformat GL_OES_rgb8_rgba8 GL_OES_sample_variables GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_depth_clamp EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1 git hash: unknown hash) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_ANGLE_memory_usage_report EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_d3d_luid EGL_ANGLE_platform_angle_device_id EGL_ANGLE_platform_angle_display_key EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control EGL_ANGLE_no_error

     WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) Iris(R) Xe Graphics (0x000046A8) Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.101.7088)
     WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1 git hash: unknown hash)
     WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_blob_cache GL_ANGLE_client_arrays GL_ANGLE_clip_cull_distance GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_memory_size GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_polygon_mode GL_ANGLE_program_binary_readiness_query GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_renderability_validation GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_shader_pixel_local_storage GL_ANGLE_shader_pixel_local_storage_coherent GL_ANGLE_stencil_texturing GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_APPLE_clip_distance GL_ARM_rgba8 GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_clip_cull_distance GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_conservative_depth GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_clamp GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_polygon_offset_clamp GL_EXT_read_format_bgra GL_EXT_render_snorm GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_border_clamp GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_mirror_clamp_to_edge GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_NV_shader_noperspective_interpolation GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_required_internalformat GL_OES_rgb8_rgba8 GL_OES_sample_variables GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2
     WebGL 2 Extensions: EXT_color_buffer_float EXT_depth_clamp EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.5794)
     GPU #1
     Active: Yes
     Description: Intel(R) Iris(R) Xe Graphics
     Vendor ID: 0x8086
     Device ID: 0x46a8
     Driver Version: 32.0.101.7088
     Driver Date: 6-17-2026
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: b0a81462
     RAM: 0
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
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     GPUProcessPid: 12264
     Window Device Pixel Ratios: 1
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     Font Visibility Debug Info: Windows Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]
     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
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     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
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     WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
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     HARDWARE_VIDEO_ENCODING: available by default
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   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
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     Roundtrip latency (standard deviation): ...
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     Enumerate database
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   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Owner\AppData\Roaming\Thunderbird\Crash Reports
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   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.globalprivacycontrol.enabled: true
   privacy.purge_trackers.date_in_cookie_database: 0
   privacy.sanitize.timeSpan: 4
   privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true
   security.disable_button.openCertManager: false
   security.disable_button.openDeviceManager: false
   security.osreauthenticator.password_last_changed_hi: 834349
   security.osreauthenticator.password_last_changed_lo: 350457504
   security.sandbox.content.tempDirSuffix: {2c68fb4b-91d1-4e65-8fcd-0c0a556c32da}
   signon.storage.rust.restoreAttemptsVersion: 1
   signon.storage.rust.restoreVersion: 1
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   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1789321603
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
   fission.autostart.session: true
   media.utility-process.enabled: true
 Places Database
 Accessibility
   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator:
 Library Versions
     Expected minimum version
     Version in use
     NSPR
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     4.40
     NSS
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     3.129
     NSSSMIME
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     3.129
     NSSSSL
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     3.129
     NSSUTIL
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     3.129
 Sandbox
   Content Process Sandbox Level: 7
   Effective Content Process Sandbox Level: 7
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 2
 Startup Cache
   Disk Cache Path: C:\Users\Owner\AppData\Local\Thunderbird\Profiles\c3vtinb0.default-release\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
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     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"
     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections:
   URL:
 Printing
 Modified print settings
   print_printer: EPSON WF-4820 Series
   print.more-settings.open: true
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   print.printer_EPSON_WF-4820_Series.print_unwriteable_margin_top: 12
Open

TB freezes on startup. I need help fixing TB. SOLVED by "Repair" of Inbox.

Today TB froze during start up. No problems yesterday. I deleted global-messages-db.sqlite and restarted TB. Now it is frozen with a "Loading messages". Maybe it is rebui… (read more)

Today TB froze during start up. No problems yesterday.

I deleted global-messages-db.sqlite and restarted TB. Now it is frozen with a "Loading messages". Maybe it is rebuilding indexes and this takes a long time and I should be patient.

Maybe my In and Sent mail boxes are too big? If so, how can I safely prune them?

TB is becoming increasingly unstable for me. It was very reliable before about a month ago.

I doubt my AV is the culprit because AV has not changed today.

Thank you one and all.

Solved 11

suddenly can't retrieve ATT Yahoo emails with Thunderbird after trying every suggestion

Using Thunderbird 115.18.0esr Supernova 64-bit on Mac laptop OS 10.13.6. Worked fine for years, with ongoing Thunderbird updates, even though Mac OS is 32-bit. Suddenly… (read more)

Using Thunderbird 115.18.0esr Supernova 64-bit on Mac laptop OS 10.13.6. Worked fine for years, with ongoing Thunderbird updates, even though Mac OS is 32-bit. Suddenly, after 10/6/26 can't retrieve emails although I can see them on the ATT Yahoo server website. Can still send emails with Thunderbird. Inbound server settings are: POP server inbound.att.net, Port 995, SSL/TLS, Normal Password (I long ago created a Secure Mail Key, and even tried creating a new one). But inbound server name doesn't show in Saved Passwords (only outbound server with Secure Mail Key as password)? I have tried everything suggested, repaired my inbox folder, updated Thunderbird files, etc. in Profile as recommended. But still no prompt for password when attempting to get messages. Just shows "Done" at bottom left with no new messages received. But new messages are seen on server website. So it appears that Thunderbird isn't able to connect to the ATT Yahoo server to get emails. Why? And what else can I do? I love Thunderbird and want to continue using it.

Open 9

My thunderbird updated now i can't open my old files, how can i fix this?

Hi, I am running a windows 10 with Thunderbird version 157.0.1 (64bit) IMAP version. I am having problems with quite a few of my old messages not wanting to open when I c… (read more)

Hi, I am running a windows 10 with Thunderbird version 157.0.1 (64bit) IMAP version. I am having problems with quite a few of my old messages not wanting to open when I click on them. This is the message that pops up (Server mail.daystar.io has disconnected. The server may have gone down or there may be a network problem.) mail.daystar.io is my carrier.

Open 3

thunderbird is not downloading emails from yahoo

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the … (read more)

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

Solved 21 2 192

Make it easier to sort message filters

I'm not sure how to make a feature request, but here is one. Can it be made easier to sort message filters alphabetically? I currently have over two hundred of them, beca… (read more)

I'm not sure how to make a feature request, but here is one. Can it be made easier to sort message filters alphabetically? I currently have over two hundred of them, because each site I sign up for gets a unique email alias, and I set up associated filters for them (each goes into a dedicated folder in my Inbox). It's a pain to manually sort them in the list.

Open 1

Thunderbird running slow with gmail

My Thunderbird connected to my gmail is running slow. Thunderbird is not running slow on my other (non-gmail) account. It takes 10-15 seconds for an e-mail (from gmail) t… (read more)

My Thunderbird connected to my gmail is running slow. Thunderbird is not running slow on my other (non-gmail) account. It takes 10-15 seconds for an e-mail (from gmail) to be deleted or moved within Thunderbird. I have tried "compacting folders" and "repairing folders" and that does not help. Please help!

Open 6

I have been getting 'message blocked due to spam content' errors trying to send messages.

I have been getting 'message blocked due to spam content' errors trying to send messages for the last two months on messages as short as three words. Not all but over hal… (read more)

I have been getting 'message blocked due to spam content' errors trying to send messages for the last two months on messages as short as three words. Not all but over half of them.

Open 1

"Can IMAP inbox messages automatically be moved to the local Inbox?"

I like the new support for Outlook. Thank you very much. This was the first year that I did not spend >16 hours rebuilding accounts each January. It is also nice tha… (read more)

I like the new support for Outlook. Thank you very much. This was the first year that I did not spend >16 hours rebuilding accounts each January. It is also nice that this support automatically transfered incoming emails to the Local Inbox.

Just recently, Spectrum Internet dropped POP3 support and I was able to setup IMAP.

Gee, It would be nice if there was just one more checkbox in the Account Setup which would automatically transfer IMAP messages to the Local Inbox.

Can this be added to the wish list?

Solved 3

connection timed out

I keep getting a message that says that the connection has timed out. Not sure why that's happening, but it's annoying. I have researched it some here, and changed a set… (read more)

I keep getting a message that says that the connection has timed out. Not sure why that's happening, but it's annoying. I have researched it some here, and changed a setting that is supposed affect that, and changed it to 2000, but it's still happening. What can I try next? Thanks

Open 4

exact format of an mbox file

I'm using Thunderbird on Ubuntu 24 and have some messages in some mailboxes that have lost their headers. I'm trying to fix them. Early (1980's command line mail & ma… (read more)

I'm using Thunderbird on Ubuntu 24 and have some messages in some mailboxes that have lost their headers. I'm trying to fix them.

Early (1980's command line mail & mailx) mbox files were pure text with messages delimited by a blank line followed by a line starting with 'From ' (or possibly 'From: '). When I open a Thunderbird mbox file in 'vi' it is 'converted', or so it says. I'm wondering what this 'conversion' is and why it's needed.

Please could someone tell me what the strict rule that delimits messages in a Thunderbird mbox file is, and what is it that 'vi' cannot handle that requires 'conversion'?

Thanks

153.3.1esr (64-bit) Thunderbird Meadow Thunderbird Snap for Ubuntuubuntu-snap-build - 1.0

Open 3

How to separate select emails from a thread

I like using Threads, to keep repeated exchanges together. Today, I selected one of my emails, then Edit as New, to edit and send some of the content to a couple others, … (read more)

I like using Threads, to keep repeated exchanges together.

Today, I selected one of my emails, then Edit as New, to edit and send some of the content to a couple others, independent of the thread.

but now, those emails to others are linked to the initial thread with the original recipient. I do not want them to be linked to that conversation thread, but instead for them to be in their own thread if a continuing email exchange occurs with these.

I do not want to remove them from history, but rather to merely break the existing link to the thread involving a totally unrelated recipient.

Open

Find filter with specified email address as part of filter

Is there a way to search the message filters for a particular address? Each time I sign up to a site, they get a unique email alias, so I have about two hundred of them, … (read more)

Is there a way to search the message filters for a particular address? Each time I sign up to a site, they get a unique email alias, so I have about two hundred of them, along with associated sorting rules (the sorting of these filters is another issue, needs to be made easier). But sometimes I can't remember which filter takes care of the email address for a particular site. I sometimes need to make adjustments. It would be a pain to go through each filter, to find the one in question.

Open

Signature attachment button in account settings no longer working; will not go to location of signature image on hard drive

I have had the same signature attachment for several years on my Thunderbird email, but for the last week, new messages and replies are no longer bringing in the signatur… (read more)

I have had the same signature attachment for several years on my Thunderbird email, but for the last week, new messages and replies are no longer bringing in the signature image for my emails. Additionally, if I go into settings and try to choose the signature as a reset mechanism, the 'choose' button does not react at all....does not go to file selection window where I can reselect the signature again. I can create a v-card, but it is also not attaching. The attached image appears as if everthing is set-up correctly, but the feature is not functioning. Please advise.

Cheryl U.

Open 1

Insertion pièce joint impossible

Bonjour, A la maison, je suis sur iMac M4, pour le sérieux et sous Linux Mint pour respirer dans le monde du libre. Sur Mon iMac,j'ai bien la dernière version d'installé… (read more)

Bonjour, A la maison, je suis sur iMac M4, pour le sérieux et sous Linux Mint pour respirer dans le monde du libre. Sur Mon iMac,j'ai bien la dernière version d'installée: 153.04.0 esr

Sur ma messagerie Thunderbird, je n'arrive par à joindre un fichier (PJ) dans un message départ. - Quand je clic sur "Ajouter une pièce jointe", aucune fenêtre ne s'ouvre (Finder)

Quand je suis sous Linux, tout fonctionne bien.

Cordialement

Open 1