Thunderbird Community Forum

I get your begging for money, you are obviously young, I have donated more money to you already than all my other email providers combined, period, you will allow me to move , remove as much as I want or I can delete you and you lose any future donations, but ticking me off with this we think this is junk crap trying to get more money from me only makes me want to DELETE YOU YOUNG PEOPLE, you act just like your buddy Google, lmk Anthony, or stop the bs

Using a new, clean install of Xubuntu 26.04, with thunderbird 140.10.2esr 64 bit, ubuntu snap build 1.0. In settings: play a sound when new message arrives, no sound is heard. When clicking "play" to test the sound, there is no sound. Also, if "use the following sound file" is checked, there is no sound when "play" is clicked. (I have tried various .wav and .mp3 files.) I have installed pipewire-alsa, but that didn't help. Any ideas?

Recently I posted about this problem here: https://support.mozilla.org/en-US/questions/1580858 In sum, I was having problems both in downloading messages from the Spectrum server and also with sending messages. I've attached screenshots of the error messages.

Matt and David kindly posted some helpful responses. The problem then seemed to spontaneously solve itself and I breathed a sigh of relief. Then a few days later it re-appeared.

This time it's not quite as bad in that I'll get the error messages but then usually a few minutes later I can download the messages or send an email. But it's still a real problem.

I called Spectrum again and this time the rep was adamant that if I can still use the Spectrum webmail feature (and I can), then it's not a Spectrum issue.

Last time Matt asked about my antivirus. I use Windows Defender (and occasionally do a manual scan with Malwarebytes free version), so if I understood him right, I should be OK as far as antivirus interference.

Matt also suggested I set TB so that I download messages at startup and every 15 minutes. I was set to every 10 minutes so I changed it to 15.

Matt said for me to check the Activity Manager. I've attached a screenshot of what that showed a few minutes ago. But I should note that this was after an error message displayed but my email downloaded anyway.

Finally, Matt said I should check the Error Console (Control + Shift +J). I've attached a screenshot of that. He also said I should use the trash can to clear it, so I did. He then said to press Shift + F5 to attempt to get my messages. But on my laptop, F5 just dims the display so no dice on that. But I have a second laptop and F5 is "neutral" on that one so I tried it there. I didn't get any new error message.

However, one of the screwy things is that sometimes I get all my messages as normal, but only after the "Can't connect to the server" message displays. And that's what happened with my second laptop above.

I hope I've provided better info. this time. And I hope you gents can help me with this mess.

Thanks,

Andrew

Please inform me how I can mark senders in Thunderbird as not spam or is there a list of secure senders so their mails will not go to spam folder?

Best regards Magnus Arnason

On my home computer, all my sent emails go automatically to the Inbox, not into the Sent folder. Now using Thunderbird on a laptop and I can't remember how I set that up. Grateful for help.

I receive a message with Urls at the beginning which are supposed to take you down the page to other places in the message However the Urls are unresponsive

Urls that are supposed to take me to my browser work

Thanks in advance for any help

Hello, I have an IMAP acocunt configured, the server is Zimbra and has several shared Inboxes inside my account. Each of these inboxes come with several subfolders (which have the same name in every Inbox), and I would only like to keep some of them displayed in Thunderbird, but the unsubscribe option does not work for a few of them.

I open up the "Subscribe" dialog, I can correctly navigate to the fiolders I want to unsubscribe and click them, which unchecks the mark. I click "Ok" and nothing happens. If I reopen the Subscribe dialog, the folders are checked, as if I did nothing.

Note that I can unsubscribe to most folder, only a couple of them have this problematic behavior.

I have tried enabling/disabling the "Show all folder" option in the Advanced account panel and Enabling/Disabling the local storage for these folders.

I have also tried to unsubscribe the folders, then manually erasing the mbox files and indexes in the account folder before clicking Ok. The msf file are immediately recreated.

In the screenshot, the folders marked with an arrow cannot be unsubscribed, no matter what I tried.

Because it was referred to, I discovered having received an email The sender had taken the easy way - for him - by replying to a message from 2024, of which I am one of the recipients. I did not see a notification, nor did it show in the received mail folder, which is orderd by date, newest on top. Ultimately I found it attached to the original mail from 2024. Is there a way to get a notification, handle such messages as separate mail and show them at their appropiate place in the received mail folder?

Tags summary display has disappeared.

I can search for tags, but the convenient "tags folder" is gone. Please help.

Tried in safe mode with add-ons and toolbars/controls disabled. Error console is empty when assigning or removing tags.

Last week I saved the attachments of an email to a new folder in Documents. Today I received a new email with attachments. I saved these attachments to the same folder. To my surprise the old files (from last week) got a new timestamp. The date is today and the time is a couple of minutes after midnight. Any idea how this is possible? PS. I'm using Thunderbird on an Ubuntu machine.

Hi there,

I'm having an issue where I receive invitations by the owner of a calendar i subscribed to. I have to subscribe to the calendar to be able to schedule events with them.

When I receive the invite, it keeps saying "already processed" which is not the case. I dont have that event in my calendar and it has not been accepted.

I have checked that the subscribed calendar is not linked to my account (calendar settings, email account: empty) and the actual calendar is linked to my email account (calendar settings, my email account).

what should happen logically is the "subscribed" calendar should not be counted as my calendar, events should not be counted as already processed and invites should be clickable and then be transfered to the calendar linked to the receiving email address.

Mind you, thunderbird on mobile works like it should. Its only the linux client that has this issue.

Thanks in advance for any help.

I have 4 email account. One account will not allow me to delete or send to junk box. When I press delete nothing happens. The emails (at least 30) that came in are marked junk too. The other 3 account work fine. I have had these 4 account for years and never had a problem. I have done a complete scan with Norton and nothing came up. Thank You in advance

I received an email message from earthlink which included a verification code that I did not request. Earthlink support told me to change my password immediately which I did. Now when I open open Mozilla on me laptop, it requires me to put in the new password. How do I change the password/login that Mozilla uses to access earthlink?

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange accounts are supported natively by Thunderbird.

I am using a generic desktop PC running Windows 10 Pro (22H2)

I am having difficulties with an Exchange account using the OWL add on.

I would like to upgrade my Thunderbird to the latest version and use the native support for Exchange accounts. I would also, if possible, like to upgrade to a 64bit version.

When I follow the instructions (Help/Update Thunderbird) the pop up reports that 'Thunderbird is up to date'.

I can't see a way forward at present, can someone assist please.

I’ve set up a new email service type, IMAP, to take the place of my old POP email. The POP email doesn’t have a synchronization and storage feature, so I’m wondering: First, how can I combine the old POP emails with the new IMAP address; and second, how do I transfer DRAFTS and SENT EMAILS from the old to the new one?

I’ve set up a new email service type, IMAP, to take the place of my old POP email. The POP email doesn’t have a synchronization and storage feature, so I’m wondering: First, how can I combine the old POP emails with the new IMAP address; and second, how do I transfer drafts and sent emails from the old to the new one?

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with an index, I could probably look it right up. But coming to the forum is the only option the program gives me.