when i opened tbird on windows 10, it showed a start page/donation page, and can't see messages (Bug1975299)

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. wh… (read more)

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. when i open tbird again, i can not get out of the donation page. what should i do please???????

Asked by JJA 5 days ago

Last reply by JJA 12 hours ago

Setting up my existing email address

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configu… (read more)

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configuration, username, or password."

I have a Mac and have been using Apple Mail. I'm not sure what to do next. I was able to open my Apple account, but that password does not appear to work.

Any suggestions as to what I'm doing wrong and how to fix it?

Thanks

<redacted>@icloud.com

Asked by jayoung3 14 hours ago

Email not updating and Email Creating not working

All my emails stopped receiving new emails yesterday when I had to go change my password on Google. Google has my on hold for 2 days for verification. However, I have o… (read more)

All my emails stopped receiving new emails yesterday when I had to go change my password on Google. Google has my on hold for 2 days for verification.

However, I have other non-Google emails that are not updating.

I also tried to create/add a new email account: EarthAlert1@outlook.com, and is stuck "Looking up configuration"

Asked by usascottwright 14 hours ago

No importable items found in the file. while importing calendar event

I have a .ics I have gotten from CVS and when I open it, Thunderbird says there are, "No importable items found in the file." This is the content of the file, with the… (read more)

I have a .ics I have gotten from CVS and when I open it, Thunderbird says there are, "No importable items found in the file."

This is the content of the file, with the address changed to protect my identity

BEGIN:VCALENDAR VERSION:2.0 BEGIN:VEVENT CLASS:PUBLIC DESCRIPTION:Your appointment is booked. LOCATION:123 FAKE ST. FAKE TOWN XX 55555 SUMMARY:MinuteClinic Appointment TRANSP:TRANSPARENT DTSTART:20250709T160000Z DTEND:20250709T163000Z END:VEVENT END:VCALENDAR UID:8oqunp8c90w DTSTAMP:20250708 PRODID:www.cvs.com


I'm using Thunderbird Version 140.0 (64-bit)

Asked by Bobby Kowalczyk 15 hours ago

custom colours

How to make custom colours permanent? TB used to keep custom colours, but doesn't appear to any more. The colours offered are mostly not readable for text, so they hav… (read more)

How to make custom colours permanent? TB used to keep custom colours, but doesn't appear to any more. The colours offered are mostly not readable for text, so they have to be made a custom shade; but TB doesn't do that any more.

Asked by Pashta MaryMoon 15 hours ago

Mail Filters direcing mail to last filter in list

I have 25 filters set up in Thunderbird and all work as expected. However, any mail I receive that is not caught by one of my filters is directed to the folder I have se… (read more)

I have 25 filters set up in Thunderbird and all work as expected. However, any mail I receive that is not caught by one of my filters is directed to the folder I have set up in the last filter in my list. Why? Shouldn't any mail not caught by a filter just remain in the inbox? How do I get this unwanted behavior to stop?

Asked by Alan615 17 hours ago

everything going to trash [was: again i am crying here

why is everything going to trash in thunderer but not in Comcast.net email what do i do o i eed to reinstall it and uninstall it can not do restore point … (read more)

why is everything going to trash in thunderer but not in Comcast.net email what do i do o i eed to reinstall it and uninstall it

can not  do restore point

Asked by Mary 1 week ago

Last reply by Mary 19 hours ago

Is it possible to synchronise Thunderbird profile data between computers?

Hello, I apologise if this subject has already been discussed somewhere but I haven't been able to find anything that specifically answers my question. I run Thunderbird… (read more)

Hello, I apologise if this subject has already been discussed somewhere but I haven't been able to find anything that specifically answers my question.

I run Thunderbird on two desktop systems running Windows 7 Professional and a laptop running Windows 10 Home. The desktop systems are running Thunderbird 115.5.1 (32-bit) and the laptop 139.0.2 (64-bit).

I use a file synchronisation program to keep my data on all three systems in sync, which also acts as a backup. I also use it to back up my main desktop system to a portable hard drive.

I should like to know if it is possible to include Thunderbird data in the synchronisation process, specifically mail messages in various folders (e.g. Sent, Read - including subfolders, Deleted etc.), Address books and Calendar data. I have successfully transferred the message files and their .msf companions. The sync software detects and updates changed files and this seems to work smoothly but I haven't been able to do this with Calendar data or Address Books. As far as I can see this can only be done by exporting the data to iCalendar or csv files then importing to the other systems which is obviously not convenient for something that I am doing on a frequent, regular, basis.

A final problem I have encountered relates to message filters. I have not been able to find any way to copy these to the other systems. Copying msgFilterRules.dat doesn't work and I can't find any way to export the filter data.

I should be most grateful for any assistance you can offer.

Regards, M. J. Thompson.

Asked by mjt5 20 hours ago

Automatic Filters from all Webmail (IMAP) folders to corresponding local folder

Hello, I want to set up filters so that from every folder of my webmail / IMAP (inbox, sent, deleted, drafts) after Thunderbird syncs up or when a new email is received … (read more)

Hello,

I want to set up filters so that from every folder of my webmail / IMAP (inbox, sent, deleted, drafts) after Thunderbird syncs up or when a new email is received / sent / drafted / deleted, the new Emails (or changes) are automatically copied (!) to corresponding folders (that I can create manually) within the local folder as a Backup / Archive.

Please, I do not want an entirely different approach because you think this is stupid or do it differently.

SO: PLEASE, how can I achieve this?

Thank you in advance!

Asked by Vorname Nachname 20 hours ago

Junk mail started getting moved to a Junk subfolder

For the last week or so, my Junk mail folder (on Local Folders) has remained empty, which is highly unusual. I finally found all the junk mail in a sub-folder of the Junk… (read more)

For the last week or so, my Junk mail folder (on Local Folders) has remained empty, which is highly unusual. I finally found all the junk mail in a sub-folder of the Junk folder called Local Folders. I have all my accounts set to move junk mail to the Junk folder in Local Folders. Somehow, the Junk folder has had a subfolder created called Local Folders, and all of my junk mail is being moved there. This is without me changing any settings as far as I'm aware.

I've looked all through the account and global settings, and I can't figure out how this happened or how to get it back to the way it was, where just looking in the Junk folder in Local Folders shows all the junk mail. There certainly shouldn't be a Local Folders subfolder of the Junk folder.

Is this a folder corruption issue? Should I manually delete that folder? Any suggestions

Asked by Oberon 20 hours ago

Strange problem with thunderbird to gmail connection.

For some time I cannot access any more Gmail messages from my Thunderbird. When cancelling my email address in Thunderbird and trying to reopen it as new address, I'm g… (read more)

For some time I cannot access any more Gmail messages from my Thunderbird.

When cancelling my email address in Thunderbird and trying to reopen it as new address, I'm getting the message "registration on the server failed".

Then I tried to open my email address on the laptop of my wife in her Thunderbird: there it works perfectly.

In addition I tried to open her email address on my Thunderbird: I'm getting the same message "registration on the server failed".

We have both Thunderbird 128.12

I'm working with Windows 11.

She is still on Windows 10.

Any ideas?

Thanks!

Asked by Alex 20 hours ago

Login to server mobile.charter.net failed

I have used Thunderbird for several years for all my emails. About a month ago, I changed my password to my spectrum account. On Friday, Thunderbird started refusing to… (read more)

I have used Thunderbird for several years for all my emails. About a month ago, I changed my password to my spectrum account. On Friday, Thunderbird started refusing to connect to charter. The message I get is "Login to server mobile.charter.net with username xxxxxxx@charter.net failed" with options to retry, enter new password or cancel. I enter the correct new password. I get the same request - until I cancel.

   The account is working at charter if I use their web-mail.  But I want to use Thunderbird to keep all my email accounts together.  
    I did call spectrum, and do have the port numbers from them.  But I do not know how or where to enter them.  Please help
  OH - in case it matters - this is on my laptop, and the internet is wired - not WIFI

Asked by eileenweber 20 hours ago

Thunderbird 140.0 on Win 11 PC - Recurring Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downl… (read more)

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downloaded. I do see new emails on my phone but will not read into Thunderbird??

Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Tried: Troubleshooting, closing Thunberbird and reopening, rebooting windows system, compacting, etc. to no avail....

Asked by Brant Mercer 1 day ago

Last reply by Brant Mercer 22 hours ago

problem with auto renewal with my domain registrar hostgator, adotname, and the domain failed to renew and became inactive.

Hello There was a problem with auto renewal with my domain registrar, adotname, and the domain failed to renew and became inactive. My host is Hostgator. the pointers… (read more)

Hello There was a problem with auto renewal with my domain registrar, adotname, and the domain failed to renew and became inactive.

My host is Hostgator. the pointers were turned from HostGator back to adotname and DNS records were deleted.

I succeeded in renewing the domain but the tbird email is not working, prolly due to DNS issues. I have no idea how to reconstruct DNS in Adotname and their communications are 'iffy'. If anyone can help on this issue I'd appreciate it. Please contact me through an alternative site until tbird is repaired; vox80@protonmail.com Thank you Norm Norton

Asked by eaglemount 1 day ago

Cannot get started due to User Name and Pswd problem

I did have a version of Tbird on a laptop some couple of years back, maybe that is the confusion? Anyway was trying to set up a new separate version on this desktop. Wha… (read more)

I did have a version of Tbird on a laptop some couple of years back, maybe that is the confusion? Anyway was trying to set up a new separate version on this desktop. Whatever, User Name and Pswd I try I cant get an Acc and use the prog. All seems so hard and I'm old and unwell to boot thanks if you can get me sorted

Asked by windisfree 1 day ago

group addresses

I started using Thunderbird a few weeks ago. The first problem I had was importing my address book (contacts list) from Outlook. I needed help because Thunderbird would n… (read more)

I started using Thunderbird a few weeks ago. The first problem I had was importing my address book (contacts list) from Outlook. I needed help because Thunderbird would not import the CSV file created by exporting my Outlook address book. It was necessary to re-organize the columns to match Thunderbird's layout - what a pain. Next, I created nine group addresses using Thunderbird's tools. I successfully tested at least one of the groups by sending a test message to the group. A few weeks later (now) I needed to add new members to a group, but found the group had no members. All of my nine groups exist, but have no members. Is there anything I might have done to empty all of the group addresses? I'm more than frustrated trying to learn how to use Thunderbird.

Thank you, Stephen Thompson

Asked by Stephen Thompson 1 day ago

Adding a new POP mail account

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions o… (read more)

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window.

Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles.

I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem.

I am on Windows 11. Can anyone suggest something to try?