Thunderbird Support Forum

Hello! I have difficulty moving my folders and accounts on Thunderbird. I've been to Account Settings and moved the accounts and folders. But on the Thunderbird home screen the folders are not changed, remain disorganized.

Observe the image1 and image2.

Given this, can you help me? I use Linux/Debian. Thanks.

I like the way that unread message numbers are highlighted in the left hand pane. I miss the unread message number of the selected folder that was in the lower right hand side of the window. What is the maximum number of messages that can be in a folder? With the new version when I delete a message or move a message to a folder the message window jumps to a new location. I have to scroll back up to get to the next unread message. This should be fixed, the last version did not do this.

I decided to update Thunder Bird to the new 115 version,with trepidation as it was new and old version I was comfortable with. New version came with Encryption tag and in the subject line I have a LOCK and I have tried to remove it as it tells me that file cannot be saved. How can I remove this feature and just go back to sending an email with out encrypting it.

Hi, I started using Thunderbird recently to get my emails from Hotmail on my computer. I had Outlook 2010, but it is not supported anymore.

I noticed immediately that all my emails on Hotmail would show as read, but Thunderbird would show them unread, until I actually open them.

I have updated Thunderbird on various times and my current version is 115.3.0, but still the same issue. I have searched for solutions on the web and I do not have Bitdefender on my computer, that I know of, so the solutions I have seen, do not work for my case.

Is there any settings or scripts that I need to change in order for my Hotmail messages on show as read when I actually read them on the Outlook website?

Please help. Thanks, JD

Hello Thunderbird-Team,

if you watch this screen-video - see the link:

https://photos.onedrive.com/share/463603B35F32BD0D!31731?cid=463603B35F32BD0D&resId=463603B35F32BD0D!31731&authkey=!AFnGxbaq1ncCJxE&ithint=video&e=LkMpMq https://photos.onedrive.com/share/463603B35F32BD0D!31731?cid=463603B35F32BD0D&resId=463603B35F32BD0D!31731&authkey=!AFnGxbaq1ncCJxE&ithint=video&e=LkMpMq

, you will see soon the problem I had since the latest update. There is not an automatic line feed at the end of the visible frame, but somewhere later. You can easily understand, that this is a real problem, as you need to write some words blind, without having the chance to check this.

Remark: Due to ALS, I have to use the eye-tracker to write, as well as a special software. But the situation is the same, also with a standard keyboard.

I hope to find a checkbox in program-settings, which may solve this problem, but I didn't find.

What to do? Maybe "down-date" to the former version of thunderbird, in which everything was okay, with a line feet automatically at the end of the visible line?

I have an imap server (provider is LaPoste...) whose system folders are under INBOX/ (OUTBOX, JUNK, DRAFT, QUARANTAINE) instead of being at the root.

I have multiple TB clients, but the main one stores every sent mail in a local "Sent" folder while other mobile clients (other TB or smartphone native) leave them online in the default system places INBOX/OUTBOX. On the main TB client, I have configured unified folders to look for imap's INBOX/OUTBOX and the local "Sent" folders.

As expected, the "Sent" unified folder has a "Local Folder" subfolder which point to the local "Sent" folder but there is no other subfolder for that "LaPoste" account. Still, all INBOX/OUTBOX messages are directly under the root of the "Sent" unified folder.

Then this is where it becomes very confusing: what is being displayed under the unified "Inbox" and the folder for that LaPoste account changes kind of randomly after a TB restarts and during its's runtime., with 2 main cases:

1- The unified "InBox/LaPoste" folder shows OUTBOX, DRAFT, QUARANTAINE subfolders. They are populated with what's expected there but in that case, the "LaPoste" folder in the unified view is missing. I confirm that in the unified InBox properties, OUTBOX, DRAFT and QUARANTAINE of LaPoste are **not** checked

2- The unified "InBox/LaPoste" folder has no subfolder and in that case there is a "LaPoste" root folder in unified view with underneath OUTBOX, DRAFT, QUARANTAINE.

3- The unified "InBox" folder has no subfolder "LaPoste" but the messages from that account are still visible in unified "InBox". Then there is in unified view a "LaPoste" subfolder that will contain "OUTBOX", but not "INBOX"

I have **never** seen a "LaPoste" subfolder under the unified "Sent" folder.

If I use any other provider (say outlook) with a root folder structure that has a "Sent" folder and I do exactly as above, then this works as expected:

- Under the unified "Sent" there is an "<outlook_account>" folder where I can see the messages still in the imap boxes. There is also still the "Local Folder" subfolder that points to the local "Sent" folder where I can see messages sent from the main client. - The unified view for "<outlook_account>" displays all remaining folders that have not been "allocated" to a unified folder for that account.

NB: I had opened another question that was around the same topic but with a poor description, so I closed it, sorry about that.

When I go through my email list, I delete the currently highlighted (selected) email by using the delete button or clicking on the delete button above the email message.

As I do this, every few messages, instead of just the selected email being deleted, another email higher up the list (newer in the list) also gets deleted.

I have noticed this with a recent update of Thunderbird in the last month or two.

I have had a few folders for years now that I can not seem to delete from my Thunderbird email system on my local computer. Anyone else have that issue? The folders all have similar names, but different. I can't even rename them to try deleting with new names.

After updating to the newest version, I am seeing an issue when I create a new Event. When I add an attendee, instead of the single attendee record intended, there are 3 additional attendee rows, 2 blanks a duplicate to the one I added.

Thanks, Dave

Thunderbird appears to be installed and working correctly. I'd like to backup my profile and be able to repair it if needed. I installed Thunderbird 115.2.3 through the Windows App store. I believe that the program is actually installed at C:\Program Files\WindowsApps, which I cannot access even with elevated authority without disabling permissions I don't understand. I am reluctant to do this.

The Help > Troubleshooting Information page shows a < Open Folder > for my profile, but when I click it it says that C:/users/xxxxxxxx/Appdata/Roaming/Thunderbird/... doesn't exist. The File Explorer shows there is no C:\users\...\Thunderbird folder. How should I proceed?

Additional information:

I discovered this because I wanted to make a shortcut to put in my Startup folder (C:\Users\xxxxxx\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup) and couldn't find the program anywhere. There are 2 executable files ("*.exe") with a size of 0 bytes that I was able to find use to create a shortcut at: C:\Users\xxxxxxx\AppData\Local\Microsoft\WindowsApps C:\Users\xxxxxxx\AppData\Local\Microsoft\WindowsApps\MozillaThunderbird.xxxxxxxx It should be easy to create a shortcut for an executable.

Starting thunderbird at a command prompt to show the profiles says there are 2 profiles labelled < default-release > and <default >. default-release is highlighted.

Several attributes disappeared with latest updates introducing supernova. I've found the CSS code #toolbar-menubar{order:-1 !important;} added to userChrome.css works to move the Menu bar to the top. I've tried several examples of CSS code to set tree rows eg Inbox to display alternate rows background white/grey, however, none seem to work. Any suggestions? Thank-you.

Thunderbird: Folder with 119 message, need to send all 119 messages to an e-mail from Local box called "Fraudfiles". I can not see any way to do this in Thunderbird e-mail.

Hi Yesterday I installed the new thunderbird 115 version.

now I cannot see e mail content when &i click on the massage. It is there if I select from a drop down. how can I return to the original format.?

Also having trouble logging in,

I want to do a new set up for my main e mail address. the configuration is found in the system but I cannot log in 
I have tried every e mail I have written down none are working, how can I set up a new password?

I have telus email which is not configured through google the set up is inbound imap.gmail.com 993 outbound SMTP SSL/TLS

I am trying to re-establish one of my email accounts in Thunderbird using a new OS (fresh install for both OS and Thunderbird). Auto settings work just fine until it gets to verifying my password where it fails. This is a password that was used for a previous account in Thunderbird on my previous OS where it worked without issue. I can go to my provider and log in using this password without issue. I have not yet tried changing the password as I can't rationalize why that should matter. Actually, I logged onto this site using that password. So, I know it works.

I'm using Thunderbird to access Microsoft 365 Exchange. I have Online Archive activated on my Exchange account. Is there a way to configure Thunderbird to see the Microsoft Online Archive?

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my IMAP accounts are having this problem. I have it set to a unified folder and I display both sent and inbox in the thread. Some of the items in the inbox show twice and some, if not most of the items in the sent folder on the thread show twice as well.

Store receipts do not print correctly.

How can I attach a receipt to show the difference of "viewing" & "printer preview" & "actual printing" ?

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a folder, so it appears to be specific to Supernova. I'm surprised that no one else has mentioned it on the forums yet, so it seems it might just be something about my particular setup. Can anyone help me diagnose what I might be doing wrong?

Thanks!

I'd like to send certain messages as `text/markdown` rather than `text/plain` or `text/HTML`. However, I don't see an option in Thunderbird's interface to do so (at least per message).