populating email from new laptop setup

the geek squad copied all programs onto a new microsoft surface for my wife but did not ensure all software works as they don't want to access your passwords. when i go … (read more)

the geek squad copied all programs onto a new microsoft surface for my wife but did not ensure all software works as they don't want to access your passwords. when i go to set up thunderbird, i input the imap pw to the email server and first problem is that it doesn't remember the pw even though I ticked the box. second issue is that it is taking over an hour to open the folder inbox, then it downloaded 4 emails and went back to 'opening folder inbox'. clearly i am doing something wrong and would appreciate any help available from those wiser than i.

Asked by George Martin 3 minutes ago

Connection Refused

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email serv… (read more)

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email services that I have accounts on. I'm assuming it's not an issue with those servers as I can access them just fine with a different email client, and I didn't change any settings. Yesterday it worked, today it doesn't. Only thing that seems to have changed is Thunderbird got updated.

Asked by magic88889 22 hours ago

Last reply by magic88889 25 minutes ago

Addressbook not syncing

I feel rather obtuse asking, but how do I get my Thunderbird addressbook to sync to gmail contacts? I uninstalled Cardbook, because Thunderbird now does CardDav, I treid… (read more)

I feel rather obtuse asking, but how do I get my Thunderbird addressbook to sync to gmail contacts? I uninstalled Cardbook, because Thunderbird now does CardDav, I treid to create a new CardDav addressbook by opening my addressbook, selecting new addressbook, and going through the steps to give Thunderbird access to my Google account. But,

  no new address appeared in the list of addressbooks, and 
  the option to create a new addressbook is no longer avaiable/showing.

Addressbook is still not syncing. My server settings are IMAP. I still have three address books: All, Personal, and Collected.

I am flumoxed. John

Asked by John Looze 28 minutes ago

Can't delete emails without opening them first

When I select an email without opening it, and press the Del key on my keyboard, the email used to be deleted - but recently this stopped working. I now have to open an e… (read more)

When I select an email without opening it, and press the Del key on my keyboard, the email used to be deleted - but recently this stopped working. I now have to open an email before I can delete it. Any idea what could have caused this to change and how to fix it?

Dave

Asked by Dave Rado 1 day ago

Last reply by Dave Rado 40 minutes ago

Was "accidently" upgraded to beta version 133.0. How do I get back to stable version? And why did this happen?

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a … (read more)

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

Asked by Lynn.Kistler 22 hours ago

Last reply by Lynn.Kistler 33 minutes ago

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Cr… (read more)

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Creating mail message..." and a progress indicator that is at 100%. I also get an error of "Unable to save your messages as a draft. Sending of the message failed".

If I attempt to send and email I get the same creating mail message and an error dialog box saying "Sending of the message failed".

In the error console I see

  • Bulleted list itemSending failed; , exitCode=2152857621, originalMsgURI=imap-message://andrew@defaria.com/INBOX#67121
  • NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.createUnique]

I looked at my ~/.thunderbird directory and the permissions are 700. I'm on Ubuntu 24.04.

Asked by Andrew DeFaria 1 day ago

Last reply by Andrew DeFaria 1 hour ago

ADDRESS BOOK CONTACTS AND CORRESPONDENTS

I have encountered the following issue about a year now .I have been using Thundebird some years now and I have created my contact list . Even though I have added in the … (read more)

I have encountered the following issue about a year now .I have been using Thundebird some years now and I have created my contact list . Even though I have added in the address book all the contacts I needed and named them as I wanted. When I receive a mail the correspodent appears differently from what I have named the contact.Propably as the person sent me the email have named himself.The same applies in sent mails as well.No matter what I did ,it seems like the database from the address book is not linked to the mail database whatever I do. Please advise

Asked by Nikos Kyriazidis 4 hours ago

Last reply by Nikos Kyriazidis 2 hours ago

Missing control to provide absolute path to attachment file

Hi Thunderbird-Team, I am using Thunderbird 128.5.0esr (64-Bit) on Linux (openSUSE Leap 15.5). When I want to attach a file to a written e-mail the file-selection dialog … (read more)

Hi Thunderbird-Team, I am using Thunderbird 128.5.0esr (64-Bit) on Linux (openSUSE Leap 15.5). When I want to attach a file to a written e-mail the file-selection dialog does no longer offer a line-edit-control where I can copy-paste an absolute path to the attachment file. I always have to click through the full directory path in order to specify the file that should be attached. Is there any chance to input a file path via keyboard or just by mouse-paste? Kind regards, Ove

Asked by Ove.Sommer 3 hours ago

Saving attachments: search for file location doesn't work under Mac OS 15.1.1

When trying to save an attachment, the search function to find a folder doesn't find anything. Enter part of folder name into the box and press return and nothing happens… (read more)

When trying to save an attachment, the search function to find a folder doesn't find anything. Enter part of folder name into the box and press return and nothing happens. Thunderbird version 128.5.0esr. This is an urgent requirement as I have to save attachments for accounting purposes.

Asked by Mark Findlay 4 hours ago

Failure to log in and request for new password

Despite working fine previously, the email sever has suddenly refused to log me in - giving this message.... "Log in to server imap.virginmedia.com with user name mike.br… (read more)

Despite working fine previously, the email sever has suddenly refused to log me in - giving this message.... "Log in to server imap.virginmedia.com with user name mike.brown297@ntlworld.com failed." I have not changed anything that I am aware of so what's wrong? It asks for a new password, but I haven't changed it? Please help!! Mike

Asked by MIke Brown 5 hours ago

Sub-folders

I use Thunderbird. Whenever I create a new folder in the email account I have set up in Quaker Meetings Network (QMN), url https://quaker.app, it is appears as a sub-fold… (read more)

I use Thunderbird. Whenever I create a new folder in the email account I have set up in Quaker Meetings Network (QMN), url https://quaker.app, it is appears as a sub-folder of Inbox, but I want it to be a folder at the top level of the email account. I can do this with the other email accounts I administer with Thunderbird, in gmail.com and phonecoop.coop. Why can't I do this with a QMN email account? QMN say this is an issue with Thunderbird -- they are able to create "top level" folders on other email software such as Outlook

Asked by msturdy77 6 hours ago

affichage du nombre de messages à télécharger

Depuis quelques jours, lorsque je demande de relever les messages (car je n'ai pas paramétré thunderbird pour qu'il le fasse automatiquement à l'ouverture) s'affiche en b… (read more)

Depuis quelques jours, lorsque je demande de relever les messages (car je n'ai pas paramétré thunderbird pour qu'il le fasse automatiquement à l'ouverture) s'affiche en bas de page un message du genre "téléchargement de 6 messages" par exemple puis "chargement du message x sur 6" par exemple (avec x = 1 puis 2 ...). Or, la plupart du temps, il y a bien moins de messages qui sont à télécharger. Il me semble cependant que le nombre de messages qui sont téléchargés est correct (je dis cela en ayant examiné ma boite aux lettres chez le fournisseur d'accès à Internet). Cette situation m'inquiète à chaque fois : ce qui est annoncé n'est pas ce qui se réalise ! Y aurait-il un réglage à effectuer dans les paramètres ? Merci pour l'attention portée à ma demande

Asked by Etienne 6 hours ago

configurer votre boite mail existante

Bonjour J'essaie de configurer ma boîte mail thunderbird free.Il me marque connexion impossible , configuration , identifiant ou mot de passe incorrect .Je suis bloqué .Q… (read more)

Bonjour J'essaie de configurer ma boîte mail thunderbird free.Il me marque connexion impossible , configuration , identifiant ou mot de passe incorrect .Je suis bloqué .Quelqu'un peut-il me renseigner pour débloquer la situation. Par avance merci

Asked by joseph corrio 8 hours ago

Connecting to a Gmail account in Thunderbird

I've been using Thunderbird to handle my email accounts for a long time (years). My Gmail connection was misbehaving, so I deleted the account on Thunderbird, verified th… (read more)

I've been using Thunderbird to handle my email accounts for a long time (years). My Gmail connection was misbehaving, so I deleted the account on Thunderbird, verified that everything was still there by using the google.com/gmail interface (which works fine), then tried to recreate (reconnect) the Gmail account in Thunderbird. Followed the routine "Set Up Another Account", "Email", entered a name, gmail address, and password, then "Continue". Thunderbird looks up a configuration, finds Gmail, and it all looks normal. Checking in "Configure manually", OAuth2 is there. Click "Done", and it begins "Checking password", and never comes back.........

I know the Gmail account and password are valid, because I can get mail directly from Google.....

I'm at a loss...any suggestions would be appreciated.

Asked by Richard.Ripley 10 hours ago

Last reply by Richard.Ripley 10 hours ago

Thunderbird 128.v. - Failed To Send Out Digital Signed Emails - Error Message Shows Signing Certificate Not Found

Hello, I have been using Thunderbird 091 and 102 version to send out digital signed Emails with the help of a pki usb token. Lately, I have downloaded the newer version… (read more)

Hello,

I have been using Thunderbird 091 and 102 version to send out digital signed Emails with the help of a pki usb token. Lately, I have downloaded the newer version 128 and to perform the same task by using the same token with the same certificates in, however it failed to do so by showing up an error message when I tried to send out the digital signed Emails. The error message indicates that the signing certificate can't be found or expired, but nothing has been changed except for the newer version of the thunderbird.

Please let me know how can I fix the issue.

Thank you!

Asked by lois12 11 hours ago