Firefox Community Forum

I was using Firefox just fine during the day. My laptop switched off with Firefox still open (was simply doing sth else). When I switched my laptop back on and opened Firefox I was signed out of my account. When I signed back in all my profiles and bookmarks were gone. Is there anyway to fix this issue?

I'm trying to diagnose an unusual problem on a relative's computer elsewhere in the country via TeamViewer. When Firefox is initiated, the same picture (a man taking a shower) appears, and the VERY 'long URL starts with a Yahoo image file (yimg) and also contains buzzfeed.com well into that URL. I thought I could easily diagnose this, and have failed. Home page is set to blank page. I cleared all browsing data. When that failed I exported bookmarks, created a new profile, and the problem still continued, even before importing the bookmarks or adding any extensions. Something is retaining the unwanted startup behavior. Tonight, out of desperation, I will reconnect and look through the registry.

Can anyone surmise why an unwanted URL is being invoked upon Firefox startup?

This feature/option is not working. I close with multiple tabs open, and restart and only the generic search/home page is there. It is tedious to have to reopen if many tabs have been used.

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

I get three grey boxes at the top right of the Firefox start-up page. See the attached image. They dissappear if I search and enter another web page. The only way I can get rid of them is to reset Firefox. They return within 24 hours.

What are they and how can I get rid of them?

I have updated today 2-7-2026 Read Aloud on Windows 11. It said I needed to allow permissions on 3 things. 2 of those things on the same page had slider controls for permission which I turned on. The 3rd thing is not present. It is supertonic.ttstool.com

I want to make sure my new update to Read Aloud will continue to work well. I have low vision and use this add-on a lot.

I'd like to know how to check that Read Aloud has the permission it needs for supertonic.ttstool.com

I can't pull up the original screen or I'd tell you what the other two were. One I think had to do with permission while navigating.

Thanks.

bold textI do not remember ever having a Mozilla master password. Because I do not remember having a master password I do not have a recovery key. How can I find these if they do in fact exist/

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

I can't sign in to gmail as I used to for years. (It works ok when I use Private Browsing, but that's inconvenient.)

WHAT USED TO HAPPEN: when I was at the sign in page, my password manager (Dashlane) filled in the username and then a screen asking to use the passkey. I said yes, and got in to Google with no problem.

NOW: the password manager fills in my username (my name at gmail.com) and when I hit "NEXT" in the sign in field I get email or phone l.com When I click in the field that disappears and my username appears. When I hit NEXT it goes back to "email or phone l.com". Same when I hit return. Same when I enter my phone number. SO maybe it's Dashlane (my password manager)? But when I disable that and TYPE my username (or phone number) in the field, same stuff happens.

BUT when I use a private browser window, the gmail sign in works as before, and so that's what I've been using -- but it's not convenient having 2 windows open. Before it was just a tab in one window. What changed? Why? Can I change it back? Thanks!

Firefox doesn't respond after attempts to sign on to GMAIL or Amazon (both with passkey option). I have to force quit from Apple Mac main menu. I am using LastPass.