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Why has the latest update done away with animated favicons? They worked on the previous version and I like them.

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to r… (read more)

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to roll-back the version.

Asked by information13 1 week ago

Last reply by information13 6 minutes ago

When Windows reboots, and Firefox is restarted, it opens a very tiny window

When Windows 11 reboots, and Firefox is restarted, it opens a very tiny window in the upper right part of the computer screen. Why is this? I believe I reported this befo… (read more)

When Windows 11 reboots, and Firefox is restarted, it opens a very tiny window in the upper right part of the computer screen. Why is this? I believe I reported this before but it still is not resolved.

Asked by Wayne Carpenter 3 days ago

Last reply by Wayne Carpenter 22 minutes ago

Discover Card Sign In Dpes not work on FireFox

I cannot sign into Discover Card when I use FireFox. I talked to Discover Card about it. They say the most frequent reason it happens is because Discover Card is not on… (read more)

I cannot sign into Discover Card when I use FireFox. I talked to Discover Card about it. They say the most frequent reason it happens is because Discover Card is not on your safe list. I tried signing in on my other PCs with a Ubuntu OS and their browser Opera works fine on signing me in. Within the last two weeks I installed Mint on two of my PCs. works great except for not being able to sign in to Discover Card. I am not having that problem on any other sites. I doubt if my cache is full as my usage being new OS has been minimal. I just tried signiing in with this PC after installing Mint yesterday. I get the same message

"We're sorry. Your request cannot be completed at this time. We sincerely apologize for this inconvenience and are working to resolve this issue soon."

Discover wants to blame Firefox. Personally I think It has to do within the Mozilla VPN. I say that because I often had the same problem when I used McAfee's VPN. Discover maintains it has nothing to do with VPNs and it is a trust issue.

Eventually I want to replace Ubuntu with Mint. But I cannot until this problem is fixed. Opera is also running a VPN when I sign in so this would support Discover Cards theory about Firefox not having Discover on a safe list. I think they have it wrong though. If your site is blocked you are not on Discover's safe list. I wish we could get a meeting of the two minds instead of me trapped in the middle. Hope this helps.

Asked by heinrichda 5 hours ago

Back Arrow

Using the back arrow key at the top left of the screen is crucial to my daily work. The Alt+Back Arrow key as suggested in your new "short cuts" is not working. The pull … (read more)

Using the back arrow key at the top left of the screen is crucial to my daily work. The Alt+Back Arrow key as suggested in your new "short cuts" is not working. The pull down of history shows my Corporate name, which is no help to finding the item I was just working on. How can having this simple function of clicking on the back arrow key be brought back as not having it at this time, makes me start the process of searching all over again, which is time consuming and simply makes no sense.

Thank you

Jackie Price | Listing Manager

Asked by j.price1 6 hours ago

Disabling OCSP

We’re experiencing intermittent OCSP issues where all our internal sites fail to validate certificates. The problem appears random and sometimes resolves by simply closin… (read more)

We’re experiencing intermittent OCSP issues where all our internal sites fail to validate certificates. The problem appears random and sometimes resolves by simply closing and reopening Firefox.

One of your forums mentions disabling OCSP checking via the UI, but that option is no longer available in the latest version (147.0.1).

We’ve temporarily disabled it via about:config by setting security.OCSP.enabled to false.

Is there a permanent way to disable OCSP checking that can be enforced via Group Policy (GPO)?

Asked by helmuthbaum 2 days ago

Last reply by helmuthbaum 1 day ago

Recovery of a Firefox profile

Hi, Today I was suprised to see that my shortcuts were deleted so i tried to fix it, but instead i somehow deleted my profile which had everything, is there a way to bri… (read more)

Hi,

Today I was suprised to see that my shortcuts were deleted so i tried to fix it, but instead i somehow deleted my profile which had everything, is there a way to bring it back?

Asked by Filip Jedynak 2 days ago

MacOS - can't open links from other apps: Firefox already open

When I try to open a link from a different app, e.g. from calibre to open the Updates link, firefox opens a new instance instead of opening a new tab in the current insta… (read more)

When I try to open a link from a different app, e.g. from calibre to open the Updates link, firefox opens a new instance instead of opening a new tab in the current instance. This causes the browser to throw an error and never open the link.

is this fixable?

thanks

Asked by Alex 2 days ago

Last reply by Alex 2 days ago

Can't log in to AOL

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I… (read more)

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

Asked by kasdds 4 days ago

Last reply by kasdds 2 days ago

Did FF look at my userChrome.css ?

FF147.0.1 64bit Linux I have about:config > toolkit.legacy ... stylesheets set to true, but how can I determine if FF actually 'loaded' the file <profile>/chr… (read more)

FF147.0.1 64bit Linux

I have about:config > toolkit.legacy ... stylesheets set to true, but how can I determine if FF actually 'loaded' the file <profile>/chrome/userChrome.css ?

Alternatively, is there a css tweak that is known to still be working in FF147?

Asked by Willis 3 days ago

Last reply by Willis 2 days ago

my profiles have been deleted from my laptop

today I tried using a link from discord to go to a site. a window I was unfamiliar with stating it was firefox told me to pick a profile. I had 2 at that point but I saw … (read more)

today I tried using a link from discord to go to a site. a window I was unfamiliar with stating it was firefox told me to pick a profile. I had 2 at that point but I saw none at that point. I ignored it and did nothing. I restarted my computer later on after a file browser issue and when I tried to find my profiles and my last session I found nothing. my entire fire fox account has been wiped and I only have a single profile in my app data thats onlder than 2026. I have no idea whats happened.

Asked by peregrinejustice 2 days ago

Firefox/ Mozilla broken, no support, no function

Firefox lost all my passwords and bookmarks, not in any of only 3 profiles. Now it won't enter new passwords and Mozilla/Firefox support not working. I don't know if this… (read more)

Firefox lost all my passwords and bookmarks, not in any of only 3 profiles. Now it won't enter new passwords and Mozilla/Firefox support not working. I don't know if this is even being entered

Asked by bolliscaper 3 days ago

Firefox 147.0.1 has broken 1Password 7's account and password fill-in

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages. Firefox … (read more)

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages.

Firefox 147.0.1 (macOS aarch64) in January 2026 has broken 1Password 7's ability to fill in account names and passwords.

To reproduce: 1. Install 1Password 7 Version 7.9.11 (70911000) and its extension version 4.7.5.90 in Firefox 147.0.1 on macOS. 2. Visit a URL for which 1Password 7 has login credentials. 3. Click on the toolbar icon for 1Password 7. A 1Password 7 dialogue box pops down from the icon, containing the username and password for that URL. 4. Click the Autofill button in that dialogue box.

Observed behaviour: 1. Username and Password fields remain blank.

Expected behaviour: 1. Username and Password from 1Password 7 appear in the Username and Password fields.

For approximately the last three months, there was a partial failure similar to this. 1. 1Password 7 popdown dialogue moves from the toolbar icon to the Firefox tab for that URL. 2. Username and Password fields remain blank. 3. Workaround: click in the username field, then tab 2-4 times to further UI objects in the login credentials form. Then click the 1Password toolbar icon, then click the Autofill button in the popdown dialogue. Then, the Username and Password from 1Password 7 appear in the Username and Password fields.

The expected behaviour occurs for the same URLs in Safari.

Thus I suspect that Firefox has somehow changed its behaviour in the last few months to cause this regression. I have not changed the 1Password software versions in this time, because I am intentionally using a previous version of 1Password.

I am looking for a fix or workaround which works with my current 1Password software version. I am not interested in a solution which requires me to upgrade to the current version of 1Password. (The current version of 1Password imposes a feature which I am resisting.) I realise that this reduces the chance that I can persuade the Firefox team to find and correct this regression.

Asked by Jim DeLaHunt 3 days ago

Firefox won't start with Profile #1, which has all my history, etc

This problem just started with the latest version of Firefox that opens with two profiles. It worked for a short time and then failed. Firefox will not open if I choose t… (read more)

This problem just started with the latest version of Firefox that opens with two profiles. It worked for a short time and then failed. Firefox will not open if I choose the default profile. I can open Firefox if I choose Profile #2, but it has none of the history of the default profile. I lose all of my extensions, history, bookmarks - everything.

How can I get back to where I was yesterday? (Note: I'm just a user, not a computer geek, and don't understand the buzzwords or technospeak. I can follow clear instructions like copy, delete, rename, etc.)

I'm using an HP laptop with Windows 11.

Asked by Hofer Family 3 days ago

book marks are gone and all tools not on bar

My geeksquad agent dumped me here. They were not able to fix the issue. My tools are not all on the bar, my book marks are not all here. They got some. There was a messag… (read more)

My geeksquad agent dumped me here. They were not able to fix the issue. My tools are not all on the bar, my book marks are not all here. They got some. There was a message that some other application was using my firefox and my tools and bookmarks wouldn't work. I am no tech person. I just want things back like they were and to know why this happened and I don't want it to happen again. Please help.

Asked by zadazoo19 3 days ago

Can I restore my Firefox link to where it was yesterday?

I accidentally messed it up when trying to remove the desktop icon because I already set Firefox in my taskbar. Now I get an unfamiliar screen and my settings, including … (read more)

I accidentally messed it up when trying to remove the desktop icon because I already set Firefox in my taskbar. Now I get an unfamiliar screen and my settings, including bookmarks, are gone. Is it possible to set my laptop to undo changes made today?

Asked by nmbourne 4 days ago

Fault in synchronising to one of my two machines

I have two machines running Windows 10 and Firefox 64 bit (synchronised and up-to-date). I recently noticed that the desktop is missing several Firefox bookmark folders,… (read more)

I have two machines running Windows 10 and Firefox 64 bit (synchronised and up-to-date). I recently noticed that the desktop is missing several Firefox bookmark folders, which contain hundreds of bookmarks.

How do I get the desktop fully synchronised with the laptop? Do I use backup? If I am to use backup, how do I see what is in backup, so that I know it is backimg up correctly? Do I reinstall the Firefox and import from backup?

Asked by Matthew Montagu-Pollock 4 days ago