Showing questions for topic:

New Icon pop up in Taskbar when I open Firefox.

I had lots of trouble making Firefox work yesterday, after what I believe was a Mozilla update I had to uninstall and then reinstall. What I am experiencing after the n… (read more)

I had lots of trouble making Firefox work yesterday, after what I believe was a Mozilla update I had to uninstall and then reinstall. What I am experiencing after the new install and all updates is: I placed the icon on the taskbar. when I open Firefox it opens a new icon in the taskbar. I have two icons when using firefox instead of two like it has always been before. In the picture, the icon on the left is always there. The one on the right opens when I open firefox. Is it supposed to work like this? It is a windows issue? Is it A mozilla issue? Anyone else having this issue. I have tried different ways after deleting the icons, to place it back on the taskbar. I used the pin to taskbar, drag and drop on taskbar... Any ideas. Just live with it? or fix it somehow?

Open

Problem

I recently installed Firefox over Firefox Beta because I didn't like the daily updates. Now I'm stuck with this popup every time I open Firefox. It's stupid as the appl… (read more)

I recently installed Firefox over Firefox Beta because I didn't like the daily updates. Now I'm stuck with this popup every time I open Firefox. It's stupid as the application runs normally.

HOW DO I GET RID OF IT?

Open 1 19

Help pls, cannot open Firefox browser for Windows 10 Pro, clicking icon says my profile missing. Alsoo some folders properties show the target as an A:\Users path rather than expected C:\Users but the path is 'grey' cannot be edited.

Help please, cannot open Firefox browser for Windows 10 Pro anymore, clicking icon advises my profile is missing. How to fix ? Ive also spotted a number of folders prop… (read more)

Help please, cannot open Firefox browser for Windows 10 Pro anymore, clicking icon advises my profile is missing. How to fix ? Ive also spotted a number of folders properties are showing the target as an A:\Users path rather than the expected C:\Users but the path is 'greyed out' and cannot be edited, help much appreciated

Open

FF Browser updating frequently, sometimes multiple times a day, everytime open the browser.

I have been never been able to get any useful response to any question, (including the one just posed) from the Mozilla community. I did, by serendipity wind up in a d… (read more)

I have been never been able to get any useful response to any question, (including the one just posed) from the Mozilla community. I did, by serendipity wind up in a discussion with a new (to me), manage in the process though to stumble across what appeared to be a relatively new forum, within the community that offered some hope, in that it terms of reference were specific to addressing the problem.

Hooray. . .I just accessed the the new notice regarding educated guesses. Blatantly false advertising in that none were provided, but it did appear to be connected to the forum trying to address the problem at hand.

It's a daunting challenge, requiring understanding and discussion in depth because the system itself is quintessentially non-linear, dynamic, and it's ultimate configuration. . .which includes the user interface and human operators indeterminate and un-determinable. But a great and hopeful start. I believe I indicated an interest in contributing to the discussion. How do I get to it? I'm logged in now and my email [edited email from public community support forum] is the easiest way to respond, if that it available. Thanks.

Open 1 20

VPN incompatible with my Mac OS, need refund

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac. How do I submit f… (read more)

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac.

How do I submit for a refund?

Thanks, Erik

Open 1 60

VPN - Wireguard Configuration

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the conn… (read more)

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the connection information. Is there a way to obtain the VPN tunnel information to configure my VPN over it? Thank you.

Open 1 20

Mozilla VPN Flatpak does not work

I am using the current version of Bazzite. When I run Mozilla VPN, I just get a blank window for a few seconds, then it asks if I want to force quit. Uninstalling and rei… (read more)

I am using the current version of Bazzite. When I run Mozilla VPN, I just get a blank window for a few seconds, then it asks if I want to force quit. Uninstalling and reinstalling, and restarting my PC, do not seem to help.

I recently reinstalled Bazzite on this PC, and Mozilla VPN was working on my previous install.

Open 1 20

delete old firefox data with is blocked by admin rights and remove FF

Dear reader, I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF. Can somebody help with? 1. How to remove old … (read more)

Dear reader,

I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF.

Can somebody help with?

1. How to remove old FF data which is placed on my desktop and blocked for removal by admin rights. 2. How to completely remove FF without leaving any data (profiles, extensions)

I have tried to find this answers in the help sections but I was not able to find the solution for my situation.

Thanks in advance. With kind regards,

Ilco

Locked 1 10

FF thinks I am on win 10 but I am on win 11.

I just downloaded the latest FF having had an old account. Working fine but I continually get a message that I am on windows 10, which is wrong. I am on Windows 11. The m… (read more)

I just downloaded the latest FF having had an old account. Working fine but I continually get a message that I am on windows 10, which is wrong. I am on Windows 11. The message has worn out its welcome. Is there a way to fix this.

Solved 1 20