Showing questions tagged: Show all questions

why does my default search engine randomly change?

on my laptop the firefox search engine randomly changes to one that I don't even have checked as "search shortcuts" but are still on my "default search engine" list for s… (read more)

on my laptop the firefox search engine randomly changes to one that I don't even have checked as "search shortcuts" but are still on my "default search engine" list for some reason (but never chosen by me

Asked by restlessrobb 27 minutes ago

Where to enter recovery Key

Where do I input my recovery Key to get my account back? I recently had to get a new mother board and hard drive on my laptop. In the process, it wiped out my Firefox. I … (read more)

Where do I input my recovery Key to get my account back? I recently had to get a new mother board and hard drive on my laptop. In the process, it wiped out my Firefox. I have reinstalled Firefox and have my previous Recovery Key to get my bookmarks passwords but can not locate where to enter the recovery key to do this. All I can seem to find is how to create a recovery key, not where to enter an already existing recovery key. Please help.

Asked by dancuw90 13 hours ago

Last reply by Denys 33 minutes ago

  • Solved

Search redirect to address bar

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore. Please help. Regards, Victor … (read more)

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore.

Please help.

Regards, Victor

Asked by morvik 1 month ago

Answered by Denys 3 weeks ago

Pop up ads in the lower right corner of my screen

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me th… (read more)

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me these are coming through my browser. These are not when I am in a web site and get the pop up to allow notifications, I always say no. These come @ 1 per week or less and I don't seem to be able to stop them. Is there a setting in firefox that will stop them or is this a microsoft issue? thanks brian

Asked by brunau8 1 hour ago

Printing Fails To Work on Windows 11

I have a Brother DCP-L2550DW printer that is connected via a network cable. Any other browser, i.e. Edge or Chrome, seem to be able to connect and print just fine. Fire… (read more)

I have a Brother DCP-L2550DW printer that is connected via a network cable. Any other browser, i.e. Edge or Chrome, seem to be able to connect and print just fine. Firefox fails to print and there is no information about why. I have checked Event Viewer, turned off all the extensions, tried the about:config to reset printer options. Every single suggestion I've found so far fails to fix it. I have a great deal invested in using Firefox (bookmarks, etc.) so I'd like to keep it as my default browser, but not being able to print is SO annoying. Any suggestions?

Asked by micro.moonlighters 4 months ago

Last reply by Martin Connor 3 hours ago

When I started up my PC today, I was logged out of all Firefox sites.

I don't recall clearing the history. Also, starting a few days ago, if you type it into the search bar on the homepage, it will drop to the top. What is the cause of thes… (read more)

I don't recall clearing the history.

Also, starting a few days ago, if you type it into the search bar on the homepage, it will drop to the top. What is the cause of these issues? I'm using Windows 11.

Asked by moonlight2001reboot 4 hours ago

My data?

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced … (read more)

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced some of my passwords, I want them back. I spend hours trying to find my info. I am 80 yrs old and do not need this aggravation. Thank you Moira

Asked by mperek01 22 hours ago

Last reply by mperek01 4 hours ago

how do i open a different profile and then keep it open

opened firefox saturday and screen was totally different than what i had. guess it updated, but not returned to my profile. have tried to open my profile and succeeded,… (read more)

opened firefox saturday and screen was totally different than what i had. guess it updated, but not returned to my profile. have tried to open my profile and succeeded, but can't get it to come on automatically when i open firefox again. how do i open the profile i want and then keep it opened?

Asked by gardoskijoe 1 day ago

Last reply by TechHorse 19 hours ago

When will Mozilla add Grokipeia to its list of search sources?

I have found Wikipedia to be biased and to contain much incorrect information. I would prefer to omit results from Wikipedia and to use data from Grokipedia instead. This… (read more)

I have found Wikipedia to be biased and to contain much incorrect information. I would prefer to omit results from Wikipedia and to use data from Grokipedia instead. This presents two questions: 1. Will Mozilla add a general option to add or remove search sources? And 2. will Mozilla add Grokipedia to its list of sources?

Asked by ge-marble 17 hours ago

Last reply by James 15 hours ago

  • Solved

When will Mozilla add Grok to its list of AI Chatbots

Mozilla currently allows a user to select an AI Chatbot to use in the updated sidebar. The choices are limited to Anthropic Claude, ChatGPT, Google Gemini, Le Chat Mistra… (read more)

Mozilla currently allows a user to select an AI Chatbot to use in the updated sidebar. The choices are limited to Anthropic Claude, ChatGPT, Google Gemini, Le Chat Mistral and Microsoft Copilot. When will Mozilla add Grok to this list of choices?

Asked by ge-marble 17 hours ago

Answered by Denys 15 hours ago

I can not get PC Express to work in Firefox or in Chrome or Edge. I keep getting the PC Express Sign On screen.

I have a problem trying to get the app PC Express past the sign in. The app is part of the yourindependentgrocer.ca app. I have used Firefox, Chrome and Edge and have enc… (read more)

I have a problem trying to get the app PC Express past the sign in. The app is part of the yourindependentgrocer.ca app. I have used Firefox, Chrome and Edge and have encountered the same problem. I use Proton for my e-mail and I have used all their apps for my computer. I recently changed the start up app from judymk@protonmail.com to judymk@pm.me. I don't think this is a problem as Proton says the app should not care what protocol is used as it translates the same regardless of what app is used. I would appreciate any help with this.

Asked by Bev 18 hours ago

Change Mute Button in Tabs or Change Max Tab Size

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; no… (read more)

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; now it just always shows the mute/unmute button in a tab playing audio. This would normally be fine but it is causing my tabs to constantly be shrinking and expanding whenever the audio changes in a tab, and it's really frustrating me and it feels like an overall far worse user interface design than it was before, even if people were complaining about it. Is there some sort of middle ground where I can set a maximum tab size or something? I know this used to be a feature in about:config but it doesn't exist anymore for some reason. I've also tried using a userChrome CSS code for it that I found online; it got rid of the button but it still made the tab size change and the code I tried using for maximum tab size also didn't affect that. Really starting to frustrate me! Please give me any advice I feel like I've exhausted all my options lol

Asked by VVulture 2 days ago

Last reply by VVulture 19 hours ago

Cannot maintain Firefox as default browser on Windows 11 PC.

I have reset Firefox as default browser on my Windows 11 PC a hundred times in the past few months. Today, I could not reset it at all -- I click the default button in W… (read more)

I have reset Firefox as default browser on my Windows 11 PC a hundred times in the past few months. Today, I could not reset it at all -- I click the default button in Windows 11 and as soon as I close that settings window, it disconnects. I've run out of things to try to fix this. I think it MIGHT be related to Norton 360, because I first notice this problem when I opened Norton.

Asked by Mark 20 hours ago