getting rid of new vertical sidebar

How do I get rid of new, but stupid vertical sidebar? I do NOT NEED OR WANT even MORE junk taking up the screen space. Is Mozilla part of Microsoft now? How do I get rid… (read more)

How do I get rid of new, but stupid vertical sidebar? I do NOT NEED OR WANT even MORE junk taking up the screen space. Is Mozilla part of Microsoft now? How do I get rid of that junk?

Open 2 166

Thunderbird 140.9.1esr on Windows 11 (64-bit) - Home Calendar event reminders not working i.e. the reminder is not being generated.

I can setup the Calendar event, save it and see it in my Home Calendar along with the little bell icon in the top right hand corner which tells me the Calendar is aware o… (read more)

I can setup the Calendar event, save it and see it in my Home Calendar along with the little bell icon in the top right hand corner which tells me the Calendar is aware of the notification request. I generally add a reminder for the Calendar event but just noticed that no actual reminders are being generated.

Open

gmail does not work in firefox anymore

gmail no longer works in firefox. Nightly has been giving me a message about clearing cache and cookies for many many many months. After I do that, nothing changes and I … (read more)

gmail no longer works in firefox. Nightly has been giving me a message about clearing cache and cookies for many many many months. After I do that, nothing changes and I still end up in a website about clearing cache and cookies.

Firefox ESR is not able to delete gmail emails after I check the delete box. It says they are deleted but the don't ever go away.

I cannot find any version of firefox that works with gmail. Please let me know if you have found one and provide a link for me to download that version.

thanks

Open

How to Select a Firefox Perofile

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF… (read more)

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:


[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent


I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Open 4 18

Cannot get started with Mozilla VPN

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, i… (read more)

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, it tells me to open the Mozilla VPN window again (it does this for me) and to turn it on and all that. However, when the window is opened again, I am met with the same "Get Started" page from the beginning, leaving me in the endless loop of logging in. I am running a fully updated Windows 11. Could it be an extension I have?

Open 1

How to get Firefox Extensions into the menubar

I seem to have been using Firefox for so long, that I’ve forgotten some of the basics. I have two Apple systems. An M1, 2020 MacBook Pro and an Intel Mac Mini. Due to iss… (read more)

I seem to have been using Firefox for so long, that I’ve forgotten some of the basics. I have two Apple systems. An M1, 2020 MacBook Pro and an Intel Mac Mini. Due to issues with the MacBook Pro I needed to reformat it and am slowly adding all my applications. When I added Firefox, logged in and entered the confirmation code and synced my settings none of my extensions appeared in the menu bar (please see the screenshot as to how they appear on the Mac Mini). So the question I have is what do I need to do to get them there on the MacBook Pro.

Solved 1

Messages for Web application not working correctly

Since my Firefox application was upgraded recently I am not able to open my text messages on Messages for Web application. The application loads but when I pair with my p… (read more)

Since my Firefox application was upgraded recently I am not able to open my text messages on Messages for Web application. The application loads but when I pair with my phone the text messages do not open, it just goes back to the "pair with Phone" screen. On my phone it says "you're all set" like usual but my desktop does not show my texts or contacts.

Open

How to get a refund

I purchased VPN but for some reason it refuses to work on my PC. I have reloaded it several times but to no avail. I have given up and now want my subscription returned..… (read more)

I purchased VPN but for some reason it refuses to work on my PC. I have reloaded it several times but to no avail. I have given up and now want my subscription returned.......but how!!! I cannot find a way to do this, I know it's not made simple for obvious commercial reasons, but I will not give up until the money that I paid for something that doesn't work is back in my account. Can anyone help?

Solved 1

Reoccurring icloud issue

There have been a reoccurring problem with Firefox that seems to show up in Linux, Windows, and MacOS. When I log into icloud, I get an error message that the icloud user… (read more)

There have been a reoccurring problem with Firefox that seems to show up in Linux, Windows, and MacOS. When I log into icloud, I get an error message that the icloud username and password is incorrect, even though the same password has been enter in Safari and other non-firefox browser without issue.

I have tried

  • Run Firefox in safe mode.
  • Clear icloud site data.
  • Clear all Firefox browser data.

The only fix seems to be to create a new profile, which seems to point to a profile corruption issue. The problem is that the problem return after a while.

Open

Questions and consultations regarding the display of the Firefox title bar and Firefox settings.

Thank you for your help. I have two questions and concerns. 1. The title bar of Firefox displays "Original Profile". I've been using it as is, as there aren't any particu… (read more)

Thank you for your help. I have two questions and concerns. 1. The title bar of Firefox displays "Original Profile". I've been using it as is, as there aren't any particular problems, but it bothers me, so I'm asking if there's a way to hide it. My second question is: 2. In Firefox settings → Search → Search Shortcuts, unnecessary search engines are displayed. Even if I delete them, they reappear when I change the language in the settings. Is this a Firefox specification? Is there any way to prevent them from being displayed again after deleting them?

Solved 4 1 14

Add-on blocked for violating Mozzila's policies

An Add-on (a theme) I've been using, Graphite Grace by compilan, has been removed with the following message: "This add-on is blocked for violating Mozzila's policies and… (read more)

An Add-on (a theme) I've been using, Graphite Grace by compilan, has been removed with the following message:

"This add-on is blocked for violating Mozzila's policies and has been disabled".

As a user, I feel I have the right to know what policies were violated, and whether the add-on was indeed malicious as well as what data may have been compromised. Where can I get that information?

Open 3 4

Want my old FIREFOX page back from earlier today

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it compl… (read more)

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it completely changed from the way it was and I am now trying to get it back.

Open 15 1 21