Missing Bookmarks, Passwords and History

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retri… (read more)

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them.


This is the message when I start firefox

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Asked by marilynatheriault 6 hours ago

How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (read more)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Asked by bddiego 2 days ago

Last reply by bddiego 6 hours ago

ftp and firefox

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the se… (read more)

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Asked by Wayne 6 hours ago

Verizon will not verify my account when I try to stream using Mozilla Firefox

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my a… (read more)

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my account. When I click on that icon (from a choice of 15 or so providers), it sends me to the Verizon page where the message is Please wait - we are verifying your account with a spinning wheel that does not stop spinning. How can this situation be rectified so that I can sign in. It worked fine for years until the last couple of weeks. Thank you, Raymond Birch

Asked by rbirch1952 6 hours ago

Rearrange folder order and archive old folders

I am looking to archive old folders from mail addresses that I don't use anymore, but don't want to delete the folders. And once those are gone- I would like the rearrang… (read more)

I am looking to archive old folders from mail addresses that I don't use anymore, but don't want to delete the folders. And once those are gone- I would like the rearrange the order of the folders. This second one seems like it should be easy but I am having trouble finding how to do that. Thank you

Asked by joesgrille 7 hours ago

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 5 days ago

Last reply by BillTreloar 7 hours ago

Thunderbird no longer saving drafts

Hello- I have the drafts being saved locally to a draft account but in the last week, drafts are disappearing rather than being saved. I did change severs over the summer… (read more)

Hello- I have the drafts being saved locally to a draft account but in the last week, drafts are disappearing rather than being saved. I did change severs over the summer and have had a slew of issues since then, but this is a new issue as of this week. I have multiple email accounts and this is happening on all of them. I am on a mac 140.3.1esr (aarch64). Thanks for any help- this is a debilitating issue.

Asked by joesgrille 7 hours ago

Thunderbird under WIndows 11, no left vertical taskbar

Hi, Thunderbird : Under Windows 10 and Ubuntu, I have a vertical taskbar on the left. but once installed under Widows 11 no taskbar and no way to make it appear. Do… (read more)

Hi, Thunderbird : Under Windows 10 and Ubuntu, I have a vertical taskbar on the left. but once installed under Widows 11 no taskbar and no way to make it appear. Do you know a solution? Thank you

Asked by Pascal in France 1 day ago

Last reply by Pascal in France 9 hours ago

Today Pane makes Thunderbird mail window Status bar disappear + can't scroll fully to the bottom

I noticed that I can't see the end of any longer email messages and realized that the Status bar is missing in the email window, too. Changing the relevant setting in the… (read more)

I noticed that I can't see the end of any longer email messages and realized that the Status bar is missing in the email window, too. Changing the relevant setting in the menu didn't do anything. The Status bar is visible in other tabs. When I hid the Today Pane (Events & Tasks), the status bar came back. When I displayed it, Status bar disappeared again. With longer email messages, it is impossible to view the complete message, because the message window seems to extend below the screen bottom. Hiding Windows task bar doesn't help.

Help, how can I have my status bar and read the messages without opening them in a new window, without having to hide the Today pane?

Asked by haituva 13 hours ago

Last reply by haituva 8 hours ago

Adding PASSWORDLESS email account to Thunderbird (PC)?

I have an MS email account which is passwordless and only uses fingerprint/passkey authentication. How do I get TB to use this security method to gain access to my emai… (read more)

I have an MS email account which is passwordless and only uses fingerprint/passkey authentication.

How do I get TB to use this security method to gain access to my email? Currently, every time I try to add the email address/account, it asks for a password, which obviously I don't have.

adelphiaUK (Chris)

Please excuse misspellings and anything that may not make sense or cause offence as the medication I take can have an adverse effect on my mind.

Asked by adelphiaUK 20 hours ago

Last reply by adelphiaUK 8 hours ago

Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed … (read more)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Asked by johnaukerman 8 hours ago

Last reply by johnaukerman 8 hours ago

Use Thunderbird solely to access an MOBOX archive of my gmail account offline

I'm on Windows 11, I've archived my gmails to a 3GB zip and extracted it to a local MBOX file. I want to sue Thunderbird only to be able to conveniently see these emails.… (read more)

I'm on Windows 11, I've archived my gmails to a 3GB zip and extracted it to a local MBOX file. I want to sue Thunderbird only to be able to conveniently see these emails. I don't want any accounts, nor to connect Thunderbird to the internet - I juust want to see the gmails.

I've installed Thunderbird, and the import/export Tools NG add-on. It won't let me import to a unified folder, so I deleted the unified folder. I have no "local folders", so I can't right click on one and select import. I can't see how to make one either, and the help is of no help.

I wonder if somebody could tell me, without assuming knowledge I don't have, how to do this please.

Thanks Chris

Asked by chrisxenon 11 hours ago

Last reply by chrisxenon 8 hours ago

Syncs

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced acros… (read more)

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced across the system and I have now completely different book marks on different devises. I have synced each computer multiple times without effect. This used to work perfectly before I changed my password a few months back. It is now reaching a point that firefox is no longer usable for me?? Thanks for your help

Asked by fardy10 2 days ago

Last reply by fardy10 8 hours ago

Search my open and inactive tabs from the tab tray

When I open the tab tray and realize that I don't know where the tab I'm looking for is, I would like to be able to type some search terms to find it. This is when I a… (read more)

When I open the tab tray and realize that I don't know where the tab I'm looking for is, I would like to be able to type some search terms to find it.

This is when I am searching for a tab that I know is open, so I'm not using the new tab workflow.

Asked by smiteri 1 day ago

Last reply by smiteri 9 hours ago

I can not connect to my Midflorida bank account even after I took all the nessary steps recomended from firefox

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me. Thank you … (read more)

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me.

Thank you

Asked by ckone8 9 hours ago

Firefox unresponsive

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Fire… (read more)

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Firefox would not load. I tried to the repair function and that wouldn't load. I tried to uninstall and that wouldn't load. I uninstalled with a third part app, and tried to reinstall, but that keeps giving a can't install message after trying for several minutes. I tried to install Firefox Beta and that installer hangs up at [Execute: "C:\Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046]. Also cleaned registry.

Asked by hobsickle 9 hours ago

No refresh?

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes. The one I a… (read more)

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes.

The one I am up to is this :-

Refresh Firefox Click the menu button (≡). Select Help, then choose More troubleshooting information. Click the Refresh Firefox… button on the right side of the page. In the confirmation window that appears, click Refresh Firefox. Firefox will close and restart. When it finishes, a window will show the data that was imported. Click Finish. Choose whether to restore your previous windows and tabs, then click Let’s go!.

I cannot find the "Refresh"

I've run Troubleshoot Mode

I have cleared the startup cache, problem not fixed.

https://drive.google.com/file/d/1Xc4TJomqETKUOMIa9y1IgVD_alu_dIlg/view?usp=drive_link

Asked by Susan Kuiper 9 hours ago

Unable to send emails

My cat laid too close to my keyboard (i.e., by the control, shift, and windows button) and I am now unable to send messages from any of my email address in Thunderbird. I… (read more)

My cat laid too close to my keyboard (i.e., by the control, shift, and windows button) and I am now unable to send messages from any of my email address in Thunderbird. I've checked the server settings and they all appear to be correct, but I keep getting the error message that connecting to the smtp failed. I'm receiving emails, but can't send them. Is there anything else that I might be missing apart from checking the server settings.

Asked by juliesmith1 11 hours ago