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I have searched Firefox, my browser, ATT Yahoo mail, and I cannot find the source of this message & how to get rid of it. I realize it is some kind of security app but I haven't been having issues with my email that haven't been addressed quickly. I use security programs that seem to work well, so this added app or whatever it is does not work well for me. PLEASE HOW DO I GET RED OF IT? I will be eternally grateful if you can help me or direct me to someone who can. I have tried CHAT but it won't allow me to paste a picture of this message. I've looked for a support phone number that can help, but I can't find one.

Thank you, Pat Smart spendrift1@prodigy.net

woke up after doozing watching a yt video and on my pc i couldn't oppen firefox and it kept crashing so i just booted my pc again

After that i could open firefox but it had a yellow simbol on the three dot setting sections that stated "new tab has downloaded a new component"

i searched online and they said it could be an hijacker i refreshed firefox and run an anlysis with the base windows antivirus

the antivirus say's i'm clean but i still kinda unsure:

  was it really an infection? i ask myself if it could be just a firefox bug i checked extention before refreshing and the only one was 7tv and nothing else

  if it was an hijacker how can i fully know if i'm clean? what better steps can i take?

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

This is the second time I've posted about this. I've tried everything and the problem is getting worse. Thunderbird is deleting messages from my inbox when I retrieve messages from the server. All my settings indicate this should not be happening, but it is. I use the IMAP interface and the latest version of Thunderbird.

This morning after I downloaded messages Thunderbird showed no messages in any of my folders, not even archived! What the heck is going on and how can I solve this? I will have to stop using Thunderbird unless I get this resolved -- and fast.

still having spinning circle issue while watching Fox News.

https://www.foxnews.com/world/israeli-hostages-reunited-families-emotional-moments

Kindly assist as i have been having challenges accessing my folders e.g Inbox and sent item box from my thunderbird. Additionally, the icons for add a new account have since disappeared

When I connect my Bluetooth earbuds to watch a video on Firefox browser it works fine. But when I disconnect my Bluetooth ear buds the video stops playing and cannot be played through the phone anymore.

I refresh the page, choose another video, close the tab, open a new tab and now the video does not even play at all.

I'm unable to access one of my email accounts on Thunderbird. I put in all the correct settings multiple times and it keeps telling me I must have the wrong configuration.

I am using AdGuard Windows App but the app does not work well with Firefox. There are long page loading delays on many sites (TLS handshakes, etc.) while I do not have this issue with other browsers. I have installed the AdGuard certificate, have disabled DOH in Firefox, but still the problem. The only solution is to turn off HTTPS filtering in the AdGuard Windows app which then defeats many of the protections normally afforded by the AdGuard Windows app. I understand that there is a long history of Firefox not playing well with AdGuard Windows app so I am hoping/wondering if there is some solution on the horizon?

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

Have a problem getting page data? Had a campus directory page that before allowed wget2 to download pages fine for over 10 years. Now that modified pages, and get nothing? Can open the new page https://employeessb-prod.ec.guamcc.edu/EmployeeSelfService/ssb/campusDirectory#/lastName But trying to manually save page results in a 1.3M file, while using print to PDF gives a 50K file? Seems it is some kind of dynamic page, so the Save as gives a ton of garbage Java code, versus saving the final web page. Printing to PDF seems to take the final form and print the correct information.

Currently takes a 2 1/2 minutes to go to the first page, Ctrl-P, and print to PDF File. Then have to use Next option to go to pages 2-6, and manual print each one, changing the save file name each time. Makes like 6 50K files. Use pdftotext to change to text, and then combine into one file to extract data.

What took 6 seconds with wget2 to download, now takes 2 1/2 minutes??

Hi

i use Mozilla at work, in logistics.

When booking shippments we use "nShift". Booking is repetitive, so the autofill function (in swedish its autofyll) is pretty useful, and we have used it extensively...now for some reason it has just disappeared and we cant get back.

See uppploaded imgage, tried to follow the instructions,..... also in my edition there is no subheading caled "Formulär & autofyll", it just says "Autofyll".

So the question is, what to do to get the autofill back.

Thnaks for all the help i can get.

///

I have a rather odd question. I have a website with a background video that autoplays made with Squarespace. The video plays fine in every browser, except maybe 10-20% of the time will only pull up the spinning white wheel with black background but just in Firefox. I have been through all troubleshooting, DRM settings reset, Cache cleared, hardware acceleration turned off, browser up to date - but none of it gives me a permanent solution. The video itself is up to correct spec in Squarespace, does anyone know what I'm missing? Thank you in advance.

When browsing, I sometimes (more often than not) get a Secure Connection Failed message. The Try Again tab clears the problem sometimes (not that often). This problem has just started happening in the last week, during which I have not made changes to any settings in Firefox. This problem does not exist using other search engines for the same site that I am trying to access, and I note that I also get this same failure when trying to access some Firefox webpages. Is there a fix to this other than contacting the web site owner, which I doubt is the cause of the problem, or for ease and simplicity should I just change to another search engine that does not have the problem?

A long time ago I was able to set the max number of rows for shortcuts on the Firefox home page to 5. Sometime fairly recently it has changed to 4. I don't know why nor can I remember which line in about;config I used to change it. I think the line was "browser.newtabpage.activity-stream.topSitesRows" but when I try to change it, it does nothing. At the time I first changed it, the max it would change to was 5. The max now appears to be 4 if I did it correctly. Your help would be appreciated.

On Windows 11 laptops, I am currently using an Acer Nitro w/ 12th gen Intel i5 16GB RAM, I use my touch pad for scrolling on sites with infinite scrolling. Occasionally this function breaks, when it does it breaks for every tab in the browser window including the setting, I haven't found a singular or specific cause yet. I have troubleshooted it in the community, the prevailing logic being that themes or extensions are causing some incompatibility, so I have reset everything to defaults and made sure I have no extensions loaded, and the problem persists. I can temporarily fix the issue by going into my settings and turning hardware acceleration on and off again. I am writing this to hopefully point out this bug as clearly as possible in hopes that your programmers can fix it in a future update, as repeatedly turning a setting on and off to "fix" it might not be the best solution in the long term.

Have updated from 140.3.1 esr 32 bit to 143.0.1 release 64 bit TB and to windows 11 - uninstalled 32 bit and installed 64 bit and updated to windows 11 Following updates found that device sign in id (pin) was used to be in 32 bit missing from settings to access password but can show passwords. In reviewing the profile after update I note that Mozilla location service key, google location service key and safe browsing keys are missing (not sure what they were pre update). The key4.db file pre update was 1/3/22 but after update it is 10/10/25. The logins.json pre and post update is 7/9/25. I can see the default release profile and local only - use only the default release. My question is - has the 64 bit installation cleared all my keys/how can I check all my keys and how do I fix and ensure connections are secure?

Thankyou for any advice.

I followed the steps at https://support.mozilla.org/en-US/kb/sync-bookmarks-tabs-history-and-passwords-android

When scanning the QR code, my phone is stuck on this: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-10-12-17-54-22-6b261a.png While my desktop shows this: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-10-12-17-55-00-1c9ca2.png

When signing in with email on my phone, I get an "Unexpected error": https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-10-12-17-56-18-5c7b93.png

I've tried everything. I've cleared the app's storage and also re-installing the app. I've removed the old device login from "Connected Services" in https://accounts.firefox.com/settings.

tab groups can't get a new groups to actually show up even though they show up in the title bar and does not have the box around the other preexisting tab groupings. am using windows 11 on a desktop. i suppose something got changed somehow, but i have no idea of why this started nor how no fix it. any and all help greatly appreciated! wolfgang