Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot print, open print preview, or get into page setup

  • 5 replies
  • 4 have this problem
  • 21 views
  • Last reply by ggarri2910

ggarri2910
ggarri2910
more options

I cannot print from Firefox, open print preview or get into the page setup menu. When I click on print, it just sits there with the circle icon waiting.

I cannot print from Firefox, open print preview or get into the page setup menu. When I click on print, it just sits there with the circle icon waiting.

Chosen solution

You may want to check the manufacturer's website for updates for your printer,

Read this answer in context 👍 0

All Replies (5)

Andrew
Andrew
  • Moderator
more options

Please see Fix printing problems in Firefox and also please provide a screenshot to diagnose easier.

ggarri2910
ggarri2910 Question owner
more options

Interesting... I can't print from Firefox, Safari, or Chrome. However, I don't seem to have any issues from other applications (Word, etc.)

Andrew
Andrew
  • Moderator
more options

Chosen Solution

You may want to check the manufacturer's website for updates for your printer,

Modified by Andrew

ggarri2910
ggarri2910 Question owner
more options

But I set a different printer as my default, and still wasn't able to print.

ggarri2910
ggarri2910 Question owner
more options

I'm not sure how or why.. but my printer driver must have been at fault. I have a Brother MCF printer... I uninstalled and reinstalled (from Brother) and I'm able to print again.  :) Happy days!!!