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Windows Hello/Duo Security integration not working with physical key

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joe.dallemolle
joe.dallemolle

I recently switched over to a physical key for 2FA through Duo for managing several work accounts. When Windows Security pops up for the key authentication, it automatically cancels my Duo login. This doesn't happen if I use Chrome or Edge.

Is there a way to address this via Firefox?

I can't access Duo support easily and have already tried disabling the Windows Security pop-up.

Thanks for any suggestions!

I recently switched over to a physical key for 2FA through Duo for managing several work accounts. When Windows Security pops up for the key authentication, it automatically cancels my Duo login. This doesn't happen if I use Chrome or Edge. Is there a way to address this via Firefox? I can't access Duo support easily and have already tried disabling the Windows Security pop-up. Thanks for any suggestions!
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