Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Instagram web version not loading on PC

  • No replies
  • 0 have this problem
more options

Hello,

I am having an issue with my Instagram account on PC (web version).

I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help.

Important details:

Instagram works normally on my mobile phone (app)

The account is not blocked or disabled

I changed my password successfully

I tried different browsers (Firefox, Edge, Chrome)

I cleared cache and cookies

I tried private/incognito mode

The problem only happens on PC, not on mobile

Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side.

Please check my account and let me know how I can fix this or regain normal access on PC.

Thank you for your help.

Hello, I am having an issue with my Instagram account on PC (web version). I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help. Important details: Instagram works normally on my mobile phone (app) The account is not blocked or disabled I changed my password successfully I tried different browsers (Firefox, Edge, Chrome) I cleared cache and cookies I tried private/incognito mode The problem only happens on PC, not on mobile Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side. Please check my account and let me know how I can fix this or regain normal access on PC. Thank you for your help.
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.