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Hi there. I have no sound on just one website while opened in Firefox. It's absolutely fine while opened in Safari for instance. Any ideas? Thanks.

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  • 2 have this problem
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  • Last reply by JackFloyd

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It's live score website with goal alert sound.

It's live score website with goal alert sound.

Chosen solution

Please update your Flash to latest version released yesterday https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Then https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration as some cards use sound from drivers supplied in the install then https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows and https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

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Chosen Solution

Please update your Flash to latest version released yesterday https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Then https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration as some cards use sound from drivers supplied in the install then https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows and https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

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Sorted! Thanks a lot!