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Firefox get disconnected after a few hours

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

pantonioletti
pantonioletti
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I have Windows 7 Enterprise. With version 35 Firefox lost connection, the only way to make it work is to close it and reopen. I look for some fix in the support pages but there is no answer. The only similar issue suggests it's a firewall issue, but even if disconnect my computer firewall this still happens. At home there is a Windows 8.1 professional computer with the same issue. I upgrade to version 36 expecting this issue is fixed but it doesn't. I installed different windows browsers (Chrome, Iron, Tor, Opera) the only one with this issue is Firefox. Behavior make really unlikely to be a firewall issue.

I have Windows 7 Enterprise. With version 35 Firefox lost connection, the only way to make it work is to close it and reopen. I look for some fix in the support pages but there is no answer. The only similar issue suggests it's a firewall issue, but even if disconnect my computer firewall this still happens. At home there is a Windows 8.1 professional computer with the same issue. I upgrade to version 36 expecting this issue is fixed but it doesn't. I installed different windows browsers (Chrome, Iron, Tor, Opera) the only one with this issue is Firefox. Behavior make really unlikely to be a firewall issue.

All Replies (1)

FredMcD
FredMcD
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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Are you having the problem with one web site? Several, many? What were you doing at the time?