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error checking proxy

  • 1 reply
  • 4 have this problem
  • 6 views
  • Last reply by guigs

venkatxyz
venkatxyz
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i'm download fileice file and selecting survey the new tab is open In new tab error checking proxy message display and i'm try to reload the page the same message and try different browser like chrome,internet explorer the same message display but i'm download cleanfile file and selecting survey the new tab is open and no problem on that only fileice file show error message i'm not using any proxy at all

i'm download fileice file and selecting survey the new tab is open In new tab error checking proxy message display and i'm try to reload the page the same message and try different browser like chrome,internet explorer the same message display but i'm download cleanfile file and selecting survey the new tab is open and no problem on that only fileice file show error message i'm not using any proxy at all

All Replies (1)

guigs
guigs
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HI venkatxyz, Please check your network connection settings in Firefox. It could be that a proxy is selected. This is in Options/Preferences > Advanced > Network >

If this is not the case please also try to reset Firefox.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.