ផលិតផលទាំងអស់ Community Forum

Google sent notice that my password had been compromised, so I changed it. When I went back to Thunderbird to open email I got a popup to change my password, when I clicked NEXT I got a Message that said, "The server cannot process the request because it is malformed. It should not be retried. That’s all we know." Then I got an email through the Gmail website providing me an authorization code, but I have no idea where to enter that code. I've been working on this issue for a few days now and am in a Catch-22 situation with no idea how to proceed. Below are screenshots of the responses I've gotten so far. Suggestions???

I changed my password and added a PIN to my gmail account and even thought I get the prompt and allow access it doesn't work and keeps asking for it again. Say that it's the wrong email or password. I did delete the old password in the stored passwords but it didn't help. Whether I use my password or the PIN when connecting to google and then chose to allow access to Thunderbird it just keeps asking to grant access again.

I have been using thunderbird for years now with no issues at all. within the last month or so i started getting errors that my outgoing pw was incorrect. Then things seemed ok for a bit and as of today I just cant send anything at all. It will download mail just fine. But absolutely will not send.

  After checking all the settings, as shown below, and triple verifying everything is correct for the server and settings, ports etc.  I cant figure this out.  I have the exact same settings in my iphone mail and it downloads and sends mail just fine.  I can send an email from the phone and get it on my desktop through thunderbird, but i can not send anything back...  Both have had the same settings for years.  But the thunderbird app just decided it no longer wants to accept my outgoing password.  I have deleted the saved password within thunderbird and even after re entering it when the popup comes up, it just refuses to accept it.  I have a feeling this may have been one of the prior TB updates???
   Here are some images.  Can anyone help figure this out please... It's driving me bonkers

Dave T

Please help with the following issue when trying to setup new thunderbird email acct. I previously have been using thunderbird email acct. for about 15 years and just wanted to update. I am getting the following update failure : could not get OAuth2 for hostname = mail.comcast.net What do I do ???

Is there any way to communicate with Mozilla ThunderBird  ? It worked for over 10 years, but now won't even Install. Has there been some sort of Sabotage ? Why the strange error messages  ? Continous mandates to change usernames and passwords ?

Welcome to Thunderbird – Enter Your Email Account Password :

       -------------------------------------------------------

Authentication Error : Unable To Log in at Server. Probably Wrong Configuration, UserName, or PassWord.

Email is [edited] @Juno.com Present TextMail is [edited]

/edited email and phone# from public community support forum

I'm trying to add a Roadrunner email account to a new instance of Thunderbird (I bought a new computer).

The Roadrunner account already exists in my Thunderbird account and on the previous instance of Thunderbird.

When I attempt to add the Roadrunner account, Thunderbird rejects the Roadrunner account's password. Note that I can use the password get into the account on the Roadrunner site, but Thunderbird won't accept it. Of course,

Thunderbird's error message is vague to the point of being worthless, so I don't know why the Roadrunner account is being rejected.

What am I doing wrong?

Something has gone wrong with Thunderbird. My AOL account has stopped working with it.

My AOL account works fine via the AOL website, but Thunderbird cannot access it now.

My AOL account worked fine for many years with Thunderbird until just the other day.

Now I get this window (see image) and it does not allow to Sign-In.

My school email's storage and emails will expire end of today (June 30th, 11:59 PM EST). I accidentally thought the account would just be frozen at that time, but realized they would be deleting the account all together for universities alumni.

When I downloaded Thunderbird to transfer my emails, I'm logging in, but I'm getting prompted to log in to Microsoft rather than Gmail for some reason. The email should be Google Workspace. I'd love to know what's going on as I'm not sure and my school's IT support said it's a problem with Thunderbird as it should be gmail for me.

Anyone know of any fixes or suggestions?

Google sent me an alert about my password being compromised. I changed it. It works everywhere except Thunderbird. I've been trying over and over to update the password with no luck. I keep getting the sign in popup and that results in a 400 error message - "The server cannot process the request because it is malformed. It should not be retried. That’s all we know." I opened Saved Passwords (named Saved loging in the new popup) and I deleted all the old passwords as one of the articles said to do to get started. So far I haven't found anywhere to enter my new password to open the gmail account. I've been at this for well over an hour trying all kinds of possibilities with no success. Suggestions?

Hi, I can sign in and all mail accouns work fine. However, i USED to be able to go to passwords then chose show passwords and (after typing my global passsword for TB) I would see my real passwords (not the long string of letters) for each account.

Now I cannot see these anymore. How come and can i see my real passwords for my accounts?

thanks

I changed my yahoo mail account (xxx@yahooo.com) password to counter a threat. How do I change the pw on my Thunderbird account xxx@yahoo.com? I seem to need to provide a pin, but I don't have that.

Hi, I keep getting a login to account failure error message. It reads "Login to account "xxx@xxx" failed. Login to server mail.xxx with username xxx@xxx failed." This issue is occurring on an iMac. The same login credentials work on my Thunderbird Macbook Air. The support at Siteground were unable to resolve the issue, except to say, after a successful test at their end, that the problem must be with Thunderbird. The version I'm using is 152.0 (aarch 64). I've tried a quit and re-install more than once. Can you help?