Showing questions for topic:
  • Launch failure

firefox opens and closes and another window opens.

Firefox opens to yahoo.com then closes and another page opens saying: Unable to connect Firefox can’t connect to the server at report.error-report.com. When I open a ne… (read more)

Firefox opens to yahoo.com then closes and another page opens saying: Unable to connect Firefox can’t connect to the server at report.error-report.com. When I open a new window it connects to yahoo.com.

Open 1

Cannot reinstall Firefox because error message says profile is missing

I got so frustrated with not being able to reinstall Firefox because I kept getting the error message "Your Firefox profile cannot be loaded. It may be missing or inacces… (read more)

I got so frustrated with not being able to reinstall Firefox because I kept getting the error message "Your Firefox profile cannot be loaded. It may be missing or inaccessible". So I deleted all the profiles after copying them to an external hard drive. Then I copied the file ending in.test from the Old Firefox data folder on my desktop to the AppData/Roaming/Mozilla/Firefox/ profile. Then I copied the biggest file ending in .default from the backed up Local profiles to the AppData/Local/Mozilla/Firefox/ profile. It doesn't matter if I delete or keep the Old Firefox data folder on my desktop, I still get the Profile Missing error message. What can I do, so my laptop would appear as if it had been powered up straight out of the box and never had Firefox initially installed or what do I do with my profiles to make them accessible?

Open 3

At this point in my downloading, which I have been doing for 3 days numerious times, and Bing comes back everytime I hit the Fixfire icon, can I just assume it's not happening?

Best topic is covered by all of the options, unfortunately! If I have done anything incorrectly it was done thru lack of tech savvy for which I apologize for. I have to g… (read more)

Best topic is covered by all of the options, unfortunately! If I have done anything incorrectly it was done thru lack of tech savvy for which I apologize for. I have to go take care of the horses now, thank you for any help you may have.

Open

Cannot open Firefox keeps going to new tab at top of screen

I have been with Firefox for years as default browser but recently been having probs. It wont open from Start or my taskbar. Keeps going to New tab at top of screen. T… (read more)

I have been with Firefox for years as default browser but recently been having probs. It wont open from Start or my taskbar. Keeps going to New tab at top of screen. Tried reinstalling but still the same. What has happened?

Open 1

latest update from 150.01 to 150.02 crashed compatibility error can't open firefox

latest update from 150.01 to 150.02 crashed compatibility error can't open firefox. error platform version 150.01 is not compatible with minver>=150.02. can't even… (read more)

latest update from 150.01 to 150.02 crashed compatibility error can't open firefox. error platform version 150.01 is not compatible with minver>=150.02. can't even open anymore

Open 1 9

Firefox is offline. I need to get it started again. I am not computer savvy.

I was trying to do something with my bookmarks yesterday and I must have pushed the wrong icon. Firefox then became unavailable. I'm 88 years old and not fully at home wi… (read more)

I was trying to do something with my bookmarks yesterday and I must have pushed the wrong icon. Firefox then became unavailable. I'm 88 years old and not fully at home with computer language. I tried Chrome, but it's not available like Firefox.

Open 2 9

Mozilla VPN does not open

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothi… (read more)

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothing happens. I just get the pop-up to try the VPN and "Get Started" (see attachment).

Please advise.

Open 1 9