Showing questions for topic:
  • Install failure

I have tried numerous times to install Firefox, it ill not open on my IMAC OS 10.15.7

I was able to install it on my Mac mini running OS mountain lion with no problem but This is the error message I keep getting on my IMAC OS10.15.7 Catalina (attached): cu… (read more)

I was able to install it on my Mac mini running OS mountain lion with no problem but This is the error message I keep getting on my IMAC OS10.15.7 Catalina (attached): current browser is safari ver 15.6.1. Your help will be greatly appreciated!

Open 100

After updating Firefox to 148.0 on my M4 MacMini Sequoia 15.7.4, using an Admin account/desktop, the helper tool popup requests admin credentials on a non admin desktop!?!?

Currently the Helper tool blocks my use of firefox on nonAdmin desktops, and in doing so, looks like a spoofing scam popup seeking my password. After updating Firefox to… (read more)

Currently the Helper tool blocks my use of firefox on nonAdmin desktops, and in doing so, looks like a spoofing scam popup seeking my password. After updating Firefox to 148.0 on my M4 MacMini Sequoia 15.7.4, using an Admin account/desktop, on Firefox launch on a non admin desktop, the helper tool popup requests admin credentials !?!? As a 74yrOldNontechie Mac user since 1984, I thought that in the Mac world, when an Admin installs software on one desktop, that application then crosses all desktops used on that machine, ie if the software is really installed, even nonAdmin desktops should already have the Helper Tool. My internet facing desktops are never admins, hoping to deny Admin powers to any Internet attacks on my internet facing desktops, and my rarely used admin desktop goes on the net only for software download access/updates. How do I get Firefox to work on my NonAdmin desktops? Why does the firefox install NOT include the helper tool on nonAdmin desktops?

Open 61

ChromeOS and firefox

[https://support.mozilla.org/en-US/kb/.../run-firefox-chromeos?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=desktop-browsers-chromebook&utm_con… (read more)

[https://support.mozilla.org/en-US/kb/.../run-firefox-chromeos?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=desktop-browsers-chromebook&utm_content=seo]

I am trying to follow the guide linked to install Firefox on an older Chromebook. It looks like the device should be supported, as running the command cat /etc/os-release returns that it is version 10. When I get to step 4 and try and run that I get a permission denied error and later steps do not work.

I did try the Google play option on the Chromebook, it says the device is not supported.

Open 2 155

the download stops two thirds through - what is blocking it?

Firefox was my default browser until I had to install Microsoft 365, which I think is repeatedly blocking my attempt to restore Firefox as my default browser. Every time … (read more)

Firefox was my default browser until I had to install Microsoft 365, which I think is repeatedly blocking my attempt to restore Firefox as my default browser. Every time I try to download it stops two-thirds of the way through.

Open 76

Installation of Firefox latest browser

I seem to be unable to install Firefox on my Windows 11 desktop because there is apparently an old version already on my computer. I wish to reinstall Firefox with your h… (read more)

I seem to be unable to install Firefox on my Windows 11 desktop because there is apparently an old version already on my computer. I wish to reinstall Firefox with your help

Open 1 1 123

I am on Windows 10 but my Mozilla application shut down and when I try to down load again it is said that I need to download the Windows 8 or 7 version.

Mozilla Firefox is out of order and disappears. I try to down load it, but the message says that I need to find the Firefox version for windows 8 or 7 . My computer is on… (read more)

Mozilla Firefox is out of order and disappears. I try to down load it, but the message says that I need to find the Firefox version for windows 8 or 7 . My computer is on windows 10. Can you help ? Thanks.

Open 1 61

Windows 7 version of Firefox

I have a Windows 7 PC. IE no longer works. I would like to use Firefox to access the Internet. Firefox offers a version for download. I got it using my Windows 11 PC,… (read more)

I have a Windows 7 PC. IE no longer works. I would like to use Firefox to access the Internet. Firefox offers a version for download. I got it using my Windows 11 PC, however it fails saying that it can only be installed on Windows 10. Can this be fixed? I cannot access the Internet from my Windows 7 PC.

Open 1 155

I can't use firefox on my computer anymore.

I am not able to use Mozilla Firefox on my computer. It's the only browser I have been using. When I tried logging in today, I got a pop up the said: 147.0.1 is not compa… (read more)

I am not able to use Mozilla Firefox on my computer. It's the only browser I have been using. When I tried logging in today, I got a pop up the said: 147.0.1 is not compatible with min version 147.0, max version 147.0. Try to reinstall. I reinstalled but no luck. Please help. I need my bookmarks.

Open 3 72