Firefox Support Forum

And, apparently not even on this site (see "feilds" above)!

I have tried troubleshooting mode and a clean profile with no addons.

At least on YouTube, I've noticed this issue for several months.

New window opens in maximized but new private window doesn't, turning on and off privacy.resistFingerprinting in about:config solves the problem but for unknown reasons it happens again.

On my Personal GMAIL Account…

Why can’t I locate my emails when I deselect the folder they are in? I use to be able to deselect a folder and the email would automatically go back into my inbox.

There use to be the availability to restore from my Personal GMAIL account a 30 day previous history… I would have to wait for the restoration, and every email I had in my Personal GMAIL account could be found in my INBOX. Has FIREFOX UPDATES REMOVED THESE TWO OPTIONS FROM MY PERSONAL GMAIL ACCOUNT?

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q

Pretty much a URL string like example.com/videosample.mp4

I am no longer able to log into my Capital One Venture account using Firefox. It is not a Capital One problem because I can log in using Microsoft Edge. Do I need to reconfigure something in Firefox?

Sometimes in the background firefox will start to max out my ram usage (32GB). I am not sure if it is a addon or a site which is doing this. I captured a memory measurement, but not sure what to make of it. I don't have anything to add up parts or anything.

What is weird, is when I go back to firefox and tab through my tabs it will go back down to a reasonable level.

https://drive.google.com/file/d/1VHgEqVGBasSiypTj_iiiKvhUAq_thlKn/view?usp=drive_link

This happens with multiple sites, so it is a Firefox BUG issue.

1. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my login.
2. 2 - I type in my login name, example: "email@domain.com"
3. 3 - Surprisingly it says choose another email, that one is in use.
4. 4 - SO, I go back out and try again only THIS time I try logging in with my email because it is ME, not a new person
5. 5 - Then it sends me to a NEW window to change my pwd.

I enter NEW pwd twice. It sends me back to the login page, I enter my new info and it sends me back to enter my NEWER password twice again. I fall for it and enter ANOTHER NEW PWD.

1. 6 - It sends me back out to login AGAIN, then it asks me to enter my NEW password twice again.
2. 7 - repeat #6 indefinitely

This has happened to me at my bank and Microsoft office download. These two companies are NOT related. But I am using Firefox both times. SUGGESTIONS??? My bank locked me out for too many attempts to get in. On and ON and ON and ON.

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming laptop! What can I do 2 kill all ths extra, unwarranted activity of your Browser?!? Plz help!?

I can not enter information into the required fields for my online banking billpay service with Firefox but works fine with Google Chrome.

I can not log on to my email with Firefox but works fine with Google Chrome.

I spent a lot of time with the online banking tech reviewing the Firefox settings but we could not find what was causing the problem.

mike

Hey guys, thanks for the help in advance.

This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when I work, I have to open quite many urls at the same time, and my mac went crazy hot because of firefox's insane cpu usage. I tried what's suggested to turn off the acceleration mode, but still, nothing changes.

Is there still anything I can do to resolve it? or I just switch to other browser?

Honestly I don't have a clue as to where to look to resolve this sudden issue because I've never seen it before. While testing a simple single page static web site firefox keeps loading the same page into a new tab and a rate that I cannot keep up with. In a few short minutes there are hundreds of tabs open each with the same page. I've tried cancelling Firefox, rebooted my system, even removed and reinstalled firefox all to no avail (using Linux Mint). What's interesting is that all other browsers I try do NOT do this. They all work just fine. Any thoughts, ideas, suggestions as to what might cause this and/or where to look to diagnose? Thanks in advance.

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started happening and I don't know what I might have done to cause it. Using Windows 8.1.

Dear Firefox Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue I have encountered with CSS styling on Mozilla Firefox.

I have implemented the following CSS properties on my website to achieve a zoom effect: body {

    zoom: 70%;

} but it is not supported by Firefox.

I tried this approach: body{

 transform: scale(0.7);
 transform-origin: 0 0;

}

While this approach is supported by Firefox, I am experiencing an unexpected behavior. Instead of a smooth zoom effect, the entire website is zoomed out, and the content is shifted to the left, leaving the right side blank with a white space.

I have attached a screenshot for your reference.

I have tried various alternatives, including using the zoom property, but it seems that Firefox does not support it. I am seeking assistance in resolving this issue and ensuring a consistent and smooth zoom effect across different browsers, including Firefox.

Your guidance and support in resolving this matter would be greatly appreciated. If there are any workarounds or best practices to achieve a zoom effect without causing layout distortions, I would be eager to learn about them.

Thank you for your time and assistance. I look forward to your response.

Best regards,

WILL YOU STOP THAT PATRONISING "HMM, WE'RE HAVING TROUBLE FINDING THAT SITE" MESSAGE NOW

IT IS OBVIOUS THAT IT SHOULD SIMPLY SAY " NO INTERNET CONNECTION" IT IS INFURIATING.

DO IT NOW OR I WILL KILL MYSELF.

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current account named, "VangiePangie", now opens a closed account named "Evangeline Custis". I no longer have access to my VangiePangie account with any password. So, I no longer want this new upgraded Firefox account. I want to have my old Firefox account as a default on my desktop. Right now it's an icon at the bottom of the screen, and I can only use it to open one thing at a time. Please give me back my old Firefox browser. I'll struggle with Facebook to get my password to work on my VangiePangie account. I have access to the VangiePangie account right now, because it was never logged out in my old Firefox browser and is in my Bookmarks. But if I am forced to log out, or if Facebook does a security check, I won't have access ever again. Please help me with this. Below is my VangiePangie Profile pic.

Hi

since the last update of firefox my e mail (hot mail) attachments will not print. When print is selected the only option is to print to pdf. tried in another browser and printing works perfectly. Printing worked with no problems before last update. Help Please Please note I am a very basic user so need step by step instructions. Hoping someone can help PLEASE!

So it looks like notifications stopped working with the lastest Firefox version 120.0.1. Specifically notifications functionality has stopped working for ForexFactory.com. The site says browser disallows notifications though the settings in the address bar indicate that they are allowed. This is also the case for other sites like MarketWatch. Wondering if there is a bug or my install is corrupted. Let me know if anyone else is experiencing this or knows anything about this. Thanks.

Video on https://www.abbeyroad.com/Crossing is suddenly unable to be played after to last Firefox update!! This has happened several times in the past but after 2 or 3 days it suddenly will start working again!!! It's been over a week this time and no resolution yet! Note following LARGE ROTATING X is: "The media could not be loaded, either because the server or network failed or because the format is not supported." Same note as in the past but eventually disappears and video works just fine. The video is a live shot of the Abbey Studio's Crosswalk (ie, the one shown on the cover of a Beetles Album years ago).