Showing questions tagged: Show all questions

The add-on page is telling me to download Firefox on my Mozilla Firefox browser

I'm trying to install ad blocks and it seems that the Firefox browser doesn't recognize itself as a Firefox browser. It's telling me to download Firefox when I'm using a … (read more)

I'm trying to install ad blocks and it seems that the Firefox browser doesn't recognize itself as a Firefox browser. It's telling me to download Firefox when I'm using a Firefox browser in the first place

Asked by Robin Quendi 5 months ago

Last reply by James 5 months ago

Firefox Will Not Verify Add-on

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem t… (read more)

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem to install any add-ons. When I click the install button from the add-on's page, it just sits there with the loading animation and seemingly does nothing for several minutes. Attempting to right-click on the download button, "save link as", and hitting "install add-on from file" using that saved link as another user suggested from a similar problem does nothing at all; there's no feedback whatsoever. The add-on I've been trying to install is U-Block Origin, but I've tried this with other add-ons to the same results. The only other thing I've tried is installing one of the recommended add-ons from the add-on page directly, Privacy Badger specifically. This causes an actual window to pop up telling me Firefox is verifying the add-on, but nothing happens past this point. It just sits there, eternally attempting to verify the add-on with no progress ever made, and no error message ever spitting out. I haven't found anyone else with this exact problem. Hopefully I'm missing something obvious and I can feel really silly about the whole thing soon. Thanks much!

All the Best, G.B.Bari

Asked by GBBari 5 months ago

Last reply by james brown 5 months ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 5 months ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox support after 2025

Hi, so i have a question: what are your plans to support windows 10 after 2025? How about windows 10 iot ltsc which is supported until 2032? Will firefox still be support… (read more)

Hi, so i have a question: what are your plans to support windows 10 after 2025? How about windows 10 iot ltsc which is supported until 2032? Will firefox still be supported after 2025 on the iot ltsc version? Or will i have to switch to linux?

Asked by lolk windows 4 months ago

Last reply by James 4 months ago

update firefox for ubuntu

Hello, I'm trying to update to firefox version 133.0. My O.S. is Ubuntu 20.04. I've untarred the tarball to ~/firefox/firefox-133.0/. If I startup the new firefox, … (read more)

Hello,

I'm trying to update to firefox version 133.0. My O.S. is Ubuntu 20.04. I've untarred the tarball to ~/firefox/firefox-133.0/.

If I startup the new firefox, I receive the following error message: "libxul.so, undefined symbol: gdk_window_show_menu".

I also tried firefox version 120.0, except the result was the same.

How can I fix this?

thanks.

Asked by wilappro 5 months ago

Last reply by jonzn4SUSE 5 months ago

firefox helper doesnt allow unistall

Hi! I m trying to uninstall firefox in windows 11. The "installed applications" of windows doesn t appear. Then, when using helper.exe does not allow to select "uninstall… (read more)

Hi! I m trying to uninstall firefox in windows 11. The "installed applications" of windows doesn t appear. Then, when using helper.exe does not allow to select "uninstall". Simply reinstall the application. Any suggestion? Thanks

Asked by Ernesto Besada 5 months ago

Last reply by cor-el 5 months ago

Upgrading to latest version screwed my settings.

Like most people, the only reason I stick with this browser is for the ability to set it the way I want. Accepted the "upgrade" to 133 and it screwed my settings. Downgra… (read more)

Like most people, the only reason I stick with this browser is for the ability to set it the way I want. Accepted the "upgrade" to 133 and it screwed my settings. Downgrading did not help. So fed up with this [redacted].

Asked by Noeffen Way 5 months ago

Last reply by cor-el 5 months ago

v133.0 (64-bit) update error

A problem with an x.0 version? I've been using FF from "source code" for years on Debian Linux, but this is the first time such an update is failing after the most recent… (read more)

A problem with an x.0 version? I've been using FF from "source code" for years on Debian Linux, but this is the first time such an update is failing after the most recent update to v133.0, as illustrated in attached image. How can I now update to the fix for this problem, please?

Asked by Rusy Travis 5 months ago

Last reply by jonzn4SUSE 5 months ago

firefox process will not start on ubuntu 24.04

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task ba… (read more)

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task bar/start menu/whatever. I opened my system moniter to see what was going on when i tried to start firefox and the processes do not show up in the process list. I tried a reinstall with the ubuntu software store and no noticeable change in behavior. Not sure how to get into the profile section, the option for it with a right click on the firefox icon does nothing seemingly. Under normal operations i have seen two firefox processes listed.

Asked by patryn36 5 months ago

Last reply by jonzn4SUSE 5 months ago

downloading Firefox Android version WITHOUT USING GOOGLE

Why is moZilla forcing me to use Google Play Store to download Firefox? I used to be able to go directly to mozilla and get it (and yes i'm talking also about the andro… (read more)

Why is moZilla forcing me to use Google Play Store to download Firefox? I used to be able to go directly to mozilla and get it (and yes i'm talking also about the android version)

Asked by Michael Tucker 3 months ago

Last reply by TyDraniu 3 months ago

Firefox needs to stop with this update notification prompt that is every few hours, cant seem to deactivate this

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. T… (read more)

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. They dont seem to work, and these update notifications are very irritating, keep popping up every 8 hours or so.

Not sure the necessity for these incessive updates every day or hours, it uses a lot of system resources and hdd space, can Firefox put back the option when we can just tick 'update only when we want them' , in these, no background timer required they use system resources and there are many of us do not want them.

Asked by kawadoc25211 5 months ago

Last reply by Agent virtuel 3 weeks ago

Firefox not creating profiles

So I've been beating my head against the wall on this one... first I couldn't load Firefox and the error message would say 'Firefox is active but not responding.' I looke… (read more)

So I've been beating my head against the wall on this one... first I couldn't load Firefox and the error message would say 'Firefox is active but not responding.' I looked into that, it suggested deleting the profiles.ini file... I did, and it didn't do anything. I then tried deleting the profile folder entirely. That changed the error at least. Now it says 'no profile.'

So, I tried following directions to create a new profile. Win+R, firefox.exe -p and then tried to create a new profile and... nothing. "An unexpected error has prevented your changes from being saved."

Unsure if its connected, but at the same time, several Steam games have been struggling to sync to the cloud, and Discord stopped working to the point I needed a clean install.

Already tried to do a clean install with Firefox and that didn't work either.

Asked by rohdrieag 5 months ago

Last reply by iub fun 5 months ago

Couldn't load XPCOM

Last night, my computer crashed while running Firefox and now whenever I try to run it, I get an error message that says "Couldn't load XPCOM" and the browser closes itse… (read more)

Last night, my computer crashed while running Firefox and now whenever I try to run it, I get an error message that says "Couldn't load XPCOM" and the browser closes itself.

I've tried reinstalling Firefox multiple times through the uninstaller and by manually removing the files in Program Files and appdata, but I still get this error. If it helps, I also get this error when installing a fresh Firefox installation.

I hope I can get this solved soon because I have a ton of deadlines coming up for school and I'm not able to clock into my remote job, either... Any help is appreciated

Asked by axolotlz 5 months ago

Last reply by cor-el 5 months ago

Firefox Update 133.0 Moved Tabs to Top

Firefox updated to 113.0 and moved tabs to top, above the address bar and the bookmark toolbar is now on the bottom under the address bar ... Is there an updated CSS fil… (read more)

Firefox updated to 113.0 and moved tabs to top, above the address bar and the bookmark toolbar is now on the bottom under the address bar ... Is there an updated CSS file I can copy that will restore bookmarks toolbar above the address bar and the tabs below the address bar? So the order would be: Menu Bar, Bookmarks Toolbar, Address Bar, then Tabs Bar? This really is hard to work with. Thanks!

Asked by JussAskin 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago