Firefox Community Forum

I use a MacBook Air running on Sequoia 15.5. Firefox was updated several days ago to 140.0.2 (aarch64).

Since yesterday, Firefox has repeatedly stopped running. (It might have started sooner, but I didn't use the computer over the long weekend.) It won't load pages. Sometimes I get the spinning wheel. Usually, I have to force quit.

I've cleared the cache, restarted the browser, and restarted the computer repeatedly. Restarting the computer sometimes helps. Now is not one of those times.

Also, the About Firefox window is open, and the Checking for updates . . . wheel keeps spinning.

There are no connectivity issues otherwise with my computer or other apps.

Does anyone know why this is happening? Do I need to go back to the last version of Firefox? Uninstall/reinstall?

When navigating through video websites, the browser often becomes unresponsive and refreshes the interface. When accessing other websites, the browser tabs frequently experience crashes.

Details regarding the operating system, laptop model, and browser version are provided below, and the screenshot of unresponsive website has been attached with this, um email or message.

版本 Windows 10 专业工作站版 版本号 22H2 安装日期 ‎2023/‎5/‎25 OS 内部版本 19045.6036

设备名 - 处理器 13th Gen Intel(R) Core(TM) i9-13900H 2.60 GHz 机带 RAM 32.0 GB (31.6 GB 可用) 显卡 NVIDIA GeForce RTX 4060 Laptop GPU (8 GB), Intel(R) Iris(R) Xe Graphics (128 MB) 设备 ID - 产品 ID - 系统类型 64 位操作系统, 基于 x64 的处理器 笔和触控 为 10 触摸点提供笔和触控支持

Firefox版本: 139.0.4 (64 位)

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.