Showing questions tagged:

"Firefox is not opening on Windows 11."

My Mozilla Firefox browser is not working. It does not open when I try to start it. I have restarted my computer, but the issue still persists. Please help me fix this pr… (read more)

My Mozilla Firefox browser is not working. It does not open when I try to start it. I have restarted my computer, but the issue still persists. Please help me fix this problem.

Open

How do I restore my page layout?

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I d… (read more)

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I downsize my firefox window. What button combination do I need to press to restore my browser to its previous visibility?

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Troubles with passkeys in Microsoft password manager, not Windows Hello. (I was denied supporting from Windows OEM vendor also)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824 I am o… (read more)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

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wells fargo password and user name are saved and I can not change they saa I need your help

My used name and password for Well Fargo online is saved on fire fox and I can not change it on the Wells Fargo system. They have tried to help me in there system but whe… (read more)

My used name and password for Well Fargo online is saved on fire fox and I can not change it on the Wells Fargo system. They have tried to help me in there system but when I put in the new user name and password it goes back to ORIGINAL user name and password.

Open

Browser keeps crashing on desktop

I had this trouble after Firefox's previous update, where the browser would just close as I was in a tab. It had stopped so I thought the problem was fixed. However, it… (read more)

I had this trouble after Firefox's previous update, where the browser would just close as I was in a tab. It had stopped so I thought the problem was fixed. However, it just updated the browser a few days ago and again I'm having a problem where the browser will just close in the middle of me entering information. It does not have to do with which program I am in as it just seems to happen randomly. It does not save any information I've typed in.

Open 2

web page display errors when hover at bottom of screen

I have cleared my cache but I still cannot access the open pages from the task bar. Some are trying to load but don't. They also don't shut down at once when I press the … (read more)

I have cleared my cache but I still cannot access the open pages from the task bar. Some are trying to load but don't. They also don't shut down at once when I press the x command. Some pages are working OK.

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I reset my laptop after confirming that I was signed into Firefox and believed Sync was enabled, but after signing back none of my synced data were restored, and I would like help determining whether my data can be recovered.

Hello Mozilla Support, I am seeking assistance with recovering my Firefox data after resetting my laptop. Before performing the reset, I verified that I was signed into m… (read more)

Hello Mozilla Support,

I am seeking assistance with recovering my Firefox data after resetting my laptop.

Before performing the reset, I verified that I was signed into my Firefox account and believed that Firefox Sync was enabled. After reinstalling Firefox and signing back into the same account, my previous data does not appear to be available.

Open

How can I stop Firefox from changing zoom levels when using my mouse's scroll wheel tilt buttons?

My mouse is setup so that the tilt wheel does Ctrl+Tab and Ctrl+Shift+Tab rather then whatever actions the tilt wheel would normally send, and that has worked fine for ye… (read more)

My mouse is setup so that the tilt wheel does Ctrl+Tab and Ctrl+Shift+Tab rather then whatever actions the tilt wheel would normally send, and that has worked fine for years, but now all of a sudden it is not working in Firefox, it's changing the zoom level instead which is not what I want. Firefox must be reading the mouse directly or something, because it shouldn't even be getting normal tilt wheel events.

Open 1

Facebook Really Slow on Firefox 151.03

Hi Everyone, I've been having this problem for a wee while when I'm browsing facebook (which works better in Chrome) the site on firefox and as well as messenger is reall… (read more)

Hi Everyone,

I've been having this problem for a wee while when I'm browsing facebook (which works better in Chrome) the site on firefox and as well as messenger is really laggy and I'm wondering if there is a hidden setting that I should change to improve this?

I only have adblock addon installed and I cleaned out the history and browser cookies ect but the problem still remains.

Any ideas? Thanks Rob

Open 4

Support multi language special character search

I have ran into a peculiar problem where special characters from non US keyboard do not work in search. In my case it is % for TABS specifically (instead of english %). … (read more)

I have ran into a peculiar problem where special characters from non US keyboard do not work in search. In my case it is % for TABS specifically (instead of english %). I wanted to correct the problem by changing 'Keyword' field in 'Search Engine' but it is read-only for browser functions. Is there a workaround or a solution I'm missing? Thanks for your help

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I can't open https://tv.kpn.com/ in firefox(my default browser) under EDGE it does work normaly

How is this possible earlier it performed normaly. But sinds this week I can't watch TV on my laptop under firefox it keeps telling me SORRY THERE SEEMS SOMETHING WRONG … (read more)

How is this possible earlier it performed normaly. But sinds this week I can't watch TV on my laptop under firefox it keeps telling me SORRY THERE SEEMS SOMETHING WRONG And when I try it under EDGE it performs normaly. I want it back under FIREFOX please

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