Firefox does not navigate to ANY webpage

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and coo… (read more)

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

Asked by Mac Shepherd 4 months ago

Last reply by Kiki 3 months ago

Fix video down helper fix it it's unstable it does not work most of the time I can't be the only one who was complaining about this

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you w… (read more)

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you want fix this thing

Asked by George 3 months ago

Last reply by Denys 3 months ago

Unable to connect to local PC - localhost and 127.0.0.1 both fail

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and … (read more)

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and the page functions properly.

URL: http://127.0.0.1:8384/ Error looks like this:


Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:[port number].

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Have tried a large number of things including:

Ping works for ip and hostname, v4 and v6 Confirmed address is accessible through other browsers Disabled extensions Added exceptions in Settings for HTTPS-only mode Various settings in about:config, careful to return them to previous states when they didn't fix the problem Tried Safe Mode (aka Troubleshoot Mode) Refreshed Firefox (as prompted before uninstalling)

My last step is to reinstall, but thought I'd ask here first. Has anyone seen this before?

Asked by kcary 5 months ago

Last reply by Mohammad Aslam 3 months ago

comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for y… (read more)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Asked by rsi79 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Update - 140.0.2 Firefox Release June 27, 2025

Hi, Not sure if anyone else is reporting this but ever since the last update - 140.0.2 Firefox Release, June 27, 2025 - many of my general sites, yahoo, news, company si… (read more)

Hi,

Not sure if anyone else is reporting this but ever since the last update - 140.0.2 Firefox Release, June 27, 2025 - many of my general sites, yahoo, news, company sites that I use everyday, do not load. I have to use Private Browsing, keep refreshing or change URL for the site to load. Anywhooos, I do appreciate you guys! keep it up!

Asked by j.rodriguez18783 4 months ago

Last reply by NoahSUMO 4 months ago

Problem loading page

I am trying to load a page I load everyday and am receiving the following error message: Secure Connection Failed An error occurred during a connection to app.seg-socia… (read more)

I am trying to load a page I load everyday and am receiving the following error message:

Secure Connection Failed

An error occurred during a connection to app.seg-social.pt. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Can someone help me please. Thank you.

Asked by Natalia Sarmento 4 months ago

Last reply by Denys 4 months ago

Firefox will not open when I click the FF icon.

My very favorite browser will not open when I click the FF icon. I did another download and it will not open, as well. What can you tell me about this issue and how to fi… (read more)

My very favorite browser will not open when I click the FF icon. I did another download and it will not open, as well. What can you tell me about this issue and how to fix it? An avid user for many years.

Loren Donaldson

Asked by Loren Donaldson 4 months ago

Last reply by jonzn4SUSE 4 months ago

What is wrong with Firefox

Since the last update its a mess. My advisors are telling me its loading slow I cannot connect with them in their chat............Chrome is fine Can someone figure this… (read more)

Since the last update its a mess. My advisors are telling me its loading slow I cannot connect with them in their chat............Chrome is fine

Can someone figure this out?

Thanks

Asked by Starzcast 4 months ago

Last reply by jonzn4SUSE 4 months ago

Log-in trouble

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_E… (read more)

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Asked by efa26 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox won’t close

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasion… (read more)

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasions, and had even tried to uninstall and then reinstall it from my “Programs and Features” menu, but I keep getting a message that the program can’t be uninstalled until it is first closed. Nothing I do fixes this problem. HELP

Asked by fjwalker 4 months ago

Last reply by Denys 4 months ago

Internet Access

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window … (read more)

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window comes up and ask me to create an email address with Gemini. Google or Microsoft will not let me access my internet, [email removed]@nquinnlaw.com. How do I use Mozilla to access my email.

Asked by rockyboy19393391 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox won't open

Recently I'm having an issue with Firefox that makes it so when I try to open it, it simply refuses to do so. Say on my desktop I double click the icon it will open for a… (read more)

Recently I'm having an issue with Firefox that makes it so when I try to open it, it simply refuses to do so. Say on my desktop I double click the icon it will open for a split second and then instantly close and refuse to do anything afterwards. This is very frustrating, and I haven't yet discovered a solution and would really like to be able to use Firefox again. What is really strange is that this is a persistent problem not only on my laptop but at my pc as well which are two separate devices. If anybody can help or has experience with this problem to offer incite it would deeply be appreciated.

Asked by rontiveroz24 4 months ago

Last reply by Ed 4 months ago