Slow response

I am having a lot of difficulty opening websites ( NYtimes, Washington Post) they takes minutes to open. Sometimes minutes more to open article. ATT says line service is … (read more)

I am having a lot of difficulty opening websites ( NYtimes, Washington Post) they takes minutes to open. Sometimes minutes more to open article. ATT says line service is fine. NYT says it service is fine and it works on EDGE Any thoughts?

Asked by jnn2992 1 day ago

Last reply by jnn2992 43 minutes ago

Firefox doesn’t work AT ALL

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my co… (read more)

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.

Asked by Boushi 3 days ago

Last reply by Boushi 3 hours ago

Passwords not saving

I am able to save passwords during a Firefox session but when I close Firefox and then open it again the passwords are all gone. I have checked settings for Privacy and … (read more)

I am able to save passwords during a Firefox session but when I close Firefox and then open it again the passwords are all gone.

I have checked settings for Privacy and Security and have tried various combinations including Remember History and a variety of combinations under Use Custom Settings for History.

I am running Firefox 137.0 (64-bit) under Windows.

Any assistance gratefully received. This is an annoying and time-consuming problem.

Thanks!

Asked by mik_walker 3 hours ago

Sidebar Hotkey - German

The hotkey for showing/hiding the sidebar is currently ^Z. Since the Y and Z keys are swapped on German keyboards, could this be changed to ^Y when the interface language… (read more)

The hotkey for showing/hiding the sidebar is currently ^Z. Since the Y and Z keys are swapped on German keyboards, could this be changed to ^Y when the interface language is set to German? Or is there already a setting for this that I might have missed?

Asked by Isa Suklares 3 hours ago

Unexpected website logouts.

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login … (read more)

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

Asked by joenuke981 4 hours ago

March 31, 2025 computer crash created by faulty Firefox 137.0 update conflicting with Spectrum Security Suite (F-Secure Total)

The title says it all. How do I know my crashed Dell Latitude 5500 (NOT E5500) , 512GB M2 NVME, 32GB DDR4 2400 RAM, W11 Pro x64 is now truly healed and with no glitches d… (read more)

The title says it all. How do I know my crashed Dell Latitude 5500 (NOT E5500) , 512GB M2 NVME, 32GB DDR4 2400 RAM, W11 Pro x64 is now truly healed and with no glitches due to Firefox 137.0 x64 conflicting with Spectrum Security Suite (most current version by F-Secure {TOTAL} as of 03-31-2025) and thereby crashing the entire computer. I have recovered 90whatever percent functionality to the computer, but cannot take the chance of re-installing Security Suite if there is an unresolved conflict not yet addressed and corrected. I've seen the Mozilla Connection entry about another crash similar to mine involving a different Antimalware APP. And I have seen the posting about the fix applied to correct the same type issues with a Chinese provided Antimalware APP. Has ANYONE addressed Firefox 137.0 induced conflicts with other security APPS like my Spectrum Security Suite? I cannot re-install Security Suite until or IF the conflicts that crashed my Dell 5500 have been addressed and corrected. I'd had to use a 2nd backup computer to go online, find, download, copy to a USB thumbdrive, a "suite" of online security scanners AND proprietary uninstallers, copy all of those to the crashed computer, install the necessary ones, run the scanners to check for malware infection(s), none were found, THEN run the F-Secure uninstaller, successfully removing Security Suite. THEN I had to run Firefox in Safe Mode to find and correct all the damaged website URLs the crash involved. Some 30(?) websites I could not get to until i repaired them. NOW, how do I get Firefox 137.x checked for conflicts with Spectrum Security Suite and have them corrected so I can have my Firefox AND Antimalware APP running together? Please let me know and Thank you for being here for us, JEC OldHeart1943

Asked by OldHeart1943 4 hours ago