• Solved

Profiles on build 140

Hello all! According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build … (read more)

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

Asked by HCVA 3 days ago

Answered by TyDraniu 3 days ago

  • Solved

Firefox Needs To STOP Misleading Users With "Give FF a Tune-Up!!!

The initial problem I was dealing with was FF kept directing me to Youtube every time I clicked on a NORMAL link in my google search. 🤷‍♀️ I tried several different link… (read more)

The initial problem I was dealing with was FF kept directing me to Youtube every time I clicked on a NORMAL link in my google search. 🤷‍♀️ I tried several different links but same result....Youtube again!

This is where I went down the rabbit hole. 🙄 My first step was to get some help with my Firefox browser for this 'redirecting' issue. Under the help heading, "More Troubleshooting Information" I found "Give Firefox a Tune-Up using Refresh". Hmmm, maybe this will fix the issue?? I carefully read the following before proceeding....

"Start fresh to fix performance issues. This will remove your extensions and customizations. You WON'T LOSE ESSENTIAL INFORMATION LIKE BOOKMARKS AND PASSWORDS."

WRONG!!! MISLEADING!!! LIES LIES LIES!!! 😡😤😡

I lost almost ALL of my saved bookmarks except for TEN (the most recently used) that still remained after the refresh was completed! I literally lost over a hundred of them that I had accumulated while using Firefox for so many years!! 😲😣🤦‍♀️ 21 different folders, Home, Travel, Shopping, Banking etc, each containing 10-30 OR MORE bookmarks to sites I need to SAVE to be able to revisit later when needed. ALL GONE!!! 😡😤

I have been loyally using ONLY Firefox as my browser for 2 decades!! Now the only thing I can say about Firefox is a whole lot of curse words!!

WHY WOULD FIREFOX INCLUDE SUCH A #$@&! STATEMENT??? "You won't lose essential information like Bookmarks and Passwords"......YES YOU WILL!!!

This NEEDS TO BE REMOVED!!

Why not be an honest and reliable browser?? Include information that if you perform a refresh, you WILL lose these essentials but you might possibly be able to recover them from hidden files somewhere, but you won't easily know where to find them!! 😉

The next time I have ANY issues using Firefox I won't be 'refreshing' nothing at all!! I won't troubleshoot NOTHING!! I will just copy and save all of my bookmarks and SWITCH TO GOOGLE CHROME!! 👍

Asked by icantrememberit0 1 week ago

Answered by Kiki 3 days ago

  • Solved

Did Not Connect: Potential Security Issue

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connec… (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connection.

What can you do about it?

nrega.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Probably nothing, since it’s likely there’s a problem with the site itself.

Asked by Venkateswarlu kuruva 3 days ago

Answered by Venkateswarlu kuruva 3 days ago

  • Solved

Issue with Firefox and accessing Google

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This ne… (read more)

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This never happened before in all the years I've been doing this, so what's up with it and can it be fixed? Thanks.

Asked by Doug Green 5 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

drop down list of URL addresses

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce th… (read more)

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce the number of recent searches displayed on this panel. The recent change of adding them detracts from my usage of the drop down list.

Thank you in advance for any suggestions

Asked by eastwyck 4 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

BOOKMARKS DROP DOWN MENU

I have recently re-installed Firefox version 140.0.2 (64 bit) following a crash and have been reconfiguring it to my requirements. I have the bookmarks drop down menu on… (read more)

I have recently re-installed Firefox version 140.0.2 (64 bit) following a crash and have been reconfiguring it to my requirements. I have the bookmarks drop down menu on the left of my screen but would really like it on the right hand side. I have searched the various on line articles but can only find a solution going back to 2019 which suggests that there is a small arrow next to the word Bookmarks at the top of the menu, but there is no such arrow on my version, only a X, which closes the drop down. I would have attached a screenshot, but the facility doesn't work on the drop down menu. :-)

Am I missing something here please or is this option no longer available?

Regards and TIA

Phil

Asked by phil37 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Mozilla Firefox won't open

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox … (read more)

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox.

Thanks, Nathan

Asked by N S 1 week ago

Answered by Nathan Soper 4 days ago

  • Solved

viewing tabs

Is it possible to view the contents of two tabs simultaneously? I have been in many situations where it would be very helpful to view two different web pages side-by-side… (read more)

Is it possible to view the contents of two tabs simultaneously? I have been in many situations where it would be very helpful to view two different web pages side-by-side to more easily make comparisons. Opening a new window and viewing them side-by-side is similar but being able to pick two tabs to view in one browser would be a lot faster and easier to control.

Asked by emathis01 4 days ago

Answered by emathis01 4 days ago

  • Solved

Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Connecting problems

Secure Connection Failed An error occurred during a connection to nrega.nic.in. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE The p… (read more)

Secure Connection Failed

An error occurred during a connection to nrega.nic.in. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by egs kodair 4 days ago

Answered by egs kodair 4 days ago

  • Solved

New address bar "https trimming" behavior

Hi everyone, I'm on 140.0.2 / Win10 My current about:config: browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featu… (read more)

Hi everyone,

I'm on 140.0.2 / Win10

My current about:config:

browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featureGate false


I noticed the new https trimming, but when I double-click (e.g. to select a word in the URL) to copy or change a part, the https pops back, shifting where my cursor is relative to where it was, which is annoying for having to reposition the cursor.

Disabling `browser.urlbar.trimURLs` should make sense to revert to no-trimming, but it didn't work.

`browser.urlbar.untrimOnUserInteraction.featureGate` being false already shouldn't have caused the issue I described.

Many thanks in advance!

Asked by Joey 5 days ago

Answered by PseudoResonance 5 days ago

  • Solved

Unable to log into Google account after latest update

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support … (read more)

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support page, which asks me to delete cookies and cache contents. Deleting those does not help.

Please help!

Asked by altquixote 1 week ago

Answered by altquixote 5 days ago

  • Solved

How to disable this suggestion box in Firefox

How do I remove this annoying box? And before anyone ask that is not visual glitch, I just censor the text it save, because it is saving my recovery code for my Google a… (read more)

How do I remove this annoying box?

And before anyone ask that is not visual glitch, I just censor the text it save, because it is saving my recovery code for my Google account 💀

Anyway how to disable that annoying box? And for good

Asked by MrMeme 6 days ago

Answered by MrMeme 5 days ago

  • Solved

Firefox has stopped working after running system file checker and Firefox reinstallation

I ran the windows 11 system file checker (sfc/scannow) to fix a font problem I was having. It did say that problems were found and fixed and I do not seem to have that pr… (read more)

I ran the windows 11 system file checker (sfc/scannow) to fix a font problem I was having. It did say that problems were found and fixed and I do not seem to have that problem any more. After that, i could not access the Settings in Firefox. I uninstalled and reinstalled Firefox and still could not access Settings. I also cannot access any Web sites either by typing them into the address bar or using bookmarks. Both Chrome and MS Edge work.

Asked by lmiller4 6 days ago

Answered by lmiller4 5 days ago

  • Solved

What information is shared with sidebar chat AI provider?

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to revi… (read more)

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to review the data, and how pages can provide better data.

Asked by Anatoli Babenia 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Custom/Quick Search navigation via keyboard (or lack thereof) in newest update

I love FF and I appreciate the intentions behind the new update for quick/custom search engines in Firefox 140, but I can't help but notice that the new UI for custom sea… (read more)

I love FF and I appreciate the intentions behind the new update for quick/custom search engines in Firefox 140, but I can't help but notice that the new UI for custom search engines requires the user to manually click on various buttons and does not allow one to navigate the process via keyboard only. (Unless I'm missing something?) Prior to this UI update, I was able to fully navigate the drop-down and select my custom search engine of choice using only my arrow keys and enter key. Now, the "search with XYZ" button that pops up if you type the site name is only selectable if you click on it, and cannot be highlighted with the arrow keys.

I am not personally disabled in a way that prevents me from using my trackpad, but having to stop what I'm typing and go out of my way to click on various UI elements is a real stymie in terms of flow, ease of use, and efficiency. At least for me.

Is there some kind of secret key combo I can use? Or an about:config setting to enable keyboard navigation in custom searches? Is it a bug? Or simply the removal of a feature?

I hope I will be able to use my arrow keys to select my search engine again in the future— Thanks

Asked by eiedail 6 days ago

Answered by Agent virtuel 6 days ago

  • Solved
  • Locked

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Asked by brian.henson1 5 months ago

Answered by brian.henson1 5 months ago