I'm trying to recover my password on firefox I can't use any of the 8 digit backup codes that were sent on 10/23/24

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job. Thanks for any help … (read more)

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job.


Thanks for any help

Asked by John Holland 6 hours ago

Last reply by Paul 3 minutes ago

Remove "translate selection" from context menu

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how… (read more)

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how FF decided that I need translations, and specifically to Hebrew!

In the settings, my preferred language is "English (US)". In "translation settings", the list of "Translation will happen automatically for the following languages" is empty, and the list of "Translation will not be offered for the following languages" has Hebrew and French. (I would add English but I don't see how.)

Is there a way to just remove this translation option from the context menu?

Asked by gidiav 6 hours ago

Last reply by Agent virtuel 3 hours ago

Unable to full screen

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" bu… (read more)

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" button over slightly (The buttons on the top right, next to the minimize and close buttons).

I don't know what's going on with firefox.

Firefox Version 142.0.1 (64-bit)

Asked by brandonx777 4 days ago

Last reply by Paul 18 minutes ago

Firefox Multiple profile

Hello everyone, I’ve been using Firefox for 5 years now and I absolutely love it. I recently bought a new laptop, but I’ve run into an issue. On my old laptop, I was abl… (read more)

Hello everyone,

I’ve been using Firefox for 5 years now and I absolutely love it. I recently bought a new laptop, but I’ve run into an issue. On my old laptop, I was able to use multiple Firefox profiles at the same time—similar to how Chrome handles profiles.

On the old setup, when I clicked the three-line (menu) button, I could see my second profile there and switch between profiles with just one click. After installing Firefox on my new laptop, I can’t find that option anymore.

I know some of you might suggest using about:profiles to switch profiles. Yes, I’m aware of that method, but I find it inconvenient because I’d have to type about:profiles every time, which is a bit of a time waste for me. I really want the same quick-switch option I had before.

How can I get that functionality back? Any help or suggestions would be greatly appreciated!

I’m already using the latest version (142.0.1, 64-bit).

Thanks

Asked by xiv 4 hours ago

Last reply by Paul 38 minutes ago

  • Solved

Mozilla support question

Sir, please update previous configuration and setting of internet browser setting which is necessary Regards Arun koul cell no [telephone number] India … (read more)

Sir,

please update previous configuration and setting of internet browser setting which is necessary

Regards

Arun koul cell no [telephone number] India

Asked by Arun koul 1 hour ago

Answered by Paul 43 minutes ago

Firefox automatically opens at startup

I feel like I've tried everything to stop Firefox from automatically opening when I start my Windows 11 computer. I've checked: task manager, the startup folder in Win… (read more)

I feel like I've tried everything to stop Firefox from automatically opening when I start my Windows 11 computer.

I've checked: task manager, the startup folder in Windows 11 (shell:startup), The registry under "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run", Settings>Apps>Startup, and also in Firefox under Settings>"Open Firefox automatically when your computer starts up", and under "about:config">toolkit.winRegisterApplicationRestart (change value to false).

Can anyone tell me why Firefox is still automatically launching at startup of Windows 11?

Asked by zachfarrell 1 day ago

Last reply by Ed 1 hour ago

Facebook isn't loading

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser . I've tried disabling all extensions, and cleari… (read more)

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser .

I've tried disabling all extensions, and clearing cache and cookies, but Facebook still refuses to load and returns the message, attached.

Asked by IanSeale 15 hours ago

Last reply by Ed 1 hour ago

Facebook site

When I access Facebook via Firefox browser there usually are issues - site does not load properly, videos stop working, and more. I do not encounter the same problems wi… (read more)

When I access Facebook via Firefox browser there usually are issues - site does not load properly, videos stop working, and more. I do not encounter the same problems with other browsers.

Asked by Yeoman3 1 day ago

Last reply by Ed 2 hours ago

Microfono no funciona

Hola, por favor, necesito ayuda con el micrófono. Como pueden ver en la imagen adjunta, cuando intento dictar por voz, aparece que el micrófono está deshabilitado. He in… (read more)

Hola, por favor, necesito ayuda con el micrófono. Como pueden ver en la imagen adjunta, cuando intento dictar por voz, aparece que el micrófono está deshabilitado.

He intentado acceder a los ajustes, pero no sé cómo agregar la página de Google Translate (u otra) a los permisos, ya que no encuentro ninguna opción que me permita incluir manualmente una nueva URL para habilitar el micrófono. Tampoco aparece la opción para permitir el uso automático del micrófono.

Además, he notado que ahora hay una nueva ventanita a la izquierda del chat de ChatGPT (¡me gusta mucho esta función!), pero el micrófono tampoco funciona en esa sección.

Agradezco mucho si me pueden orientar para solucionar esto.

Asked by Stanly 4 days ago

Last reply by Stanly 2 hours ago

firefox reset option

i have been using firefox for years without issues. just now i booted up on my laptop and a reset firefox question came up so i thought oh okay why not? I LOST MY FB PAGE… (read more)

i have been using firefox for years without issues. just now i booted up on my laptop and a reset firefox question came up so i thought oh okay why not? I LOST MY FB PAGE/400+ FRIENDS... I LOST LEVEL 700+ IN A GAME APP.... all acting like this was day one!!!!!!!!!!!!! WTF???????????????? HELP!!!!!!!!!

Asked by david alex Piotrowski 6 hours ago

Last reply by logan 3000 6 hours ago

I am unable to sign into my own web page. Initially the web host welcomes me. When I click on "open cPanel" i am taken to a sign in page. I can sign in to my web page using Safari.

I am unable to sign into my own web page. Initially the web host welcomes me. When I click on "open cPanel" i am taken to a sign-in page. I can sign in to my web page … (read more)

I am unable to sign into my own web page. Initially the web host welcomes me. When I click on "open cPanel" i am taken to a sign-in page. I can sign in to my web page using Safari. You can help by solving this problem for me.

Asked by glennview 8 hours ago

Last reply by glennview 6 hours ago

Can't pin extensions

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and ma… (read more)

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and manage the extensions and themes. There is no option to pin any extension. I saw this issue on an expired post to Mozilla but the answer was incorrect.

Any ideas? I can't access my password manager extension even though it's there....

Asked by robert.lasser 8 hours ago

Last reply by Mark 7 hours ago

My computer is running very slowly on Firefox, it takes forever to load anything. But I'm not sure what the Menu bar is.

My computer is running very slowly on Firefox. It takes forever to load anything on Facebook, or my Bank, or any other site where I want to use Firefox. I have DuckDuck… (read more)

My computer is running very slowly on Firefox. It takes forever to load anything on Facebook, or my Bank, or any other site where I want to use Firefox. I have DuckDuckGo for search, and that is really slow, too. So I thought that maybe Firefox needs to be updated. But I don't know where to find the Menu Bar. I am 80 years old and don't know the computer "jargon." By coming here I lost your step-by-step directions about what to do AFTER I find the Menu!

Asked by Jacquelynne Scott 8 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

Firefox 142.0.1 on Windows 10 displays page with video but 115.27.0esr (64-bit) on Windows 7 does not

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bi… (read more)

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bit) the Coursera page, after briefly displaying the lesson's home page, which includes the normal video playback window, reports "This page encountered an error." I have contacted Coursera, to no avail, and now seek advice from you all. I suppose I can not return on my W7 box to the normal Firefox non-esr releases, but was something changed therein of late that would cause this? It all worked well in July, but now won't work at all. You likely can not access the page without being a registered student, but just in case, the URL is https://www.coursera.org/learn/html/lecture/d6Pha/accessible-web

Arthur

Asked by NotLiable1 7 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago