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My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Asked by logjam61 2 hours ago

Last reply by TyDraniu 1 hour ago

Moving Tabs

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold … (read more)

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold shift and move them anywhere I chose. Now that feature doesn't work at all. It duplicates one tab or I'm given a choice to move to the front or last of all open tabs! Please give me the feature back!!1

Asked by mesfeld 2 days ago

Last reply by mesfeld 2 hours ago

firefox crashing while watching twitch and youtube.

bp-99a3af9e-c74e-4a75-9564-ae4050250703 this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the … (read more)

bp-99a3af9e-c74e-4a75-9564-ae4050250703

this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the crashes are less. i have 64g ram i9 14900k cpu. disabled all extenstions have uninstalled and reinstalled firefox but nothing im doing seems to help.

any help would be great.

Asked by Scott Sitnik 2 days ago

Last reply by Scott Sitnik 4 hours ago

Cookie Settings? maybe?

I play a video game and it has a /wiki <thing> chat command that is supposed to open my browser tab to a search result of <thing> on that games wiki website. … (read more)

I play a video game and it has a /wiki <thing> chat command that is supposed to open my browser tab to a search result of <thing> on that games wiki website. Firefox has stopped doing this. I can not find, or figure out, what settings to change to allow this to work.

I have been trying changing cookie settings and Firefox will have a pop about it already running, but not responding. I click cancel because Firefox seems to be working fine other wise.

Does anyone have any idea what I can do?

Asked by boone 4 hours ago

UI replicates itself

Hello, all. My first post here. My problem is that: When I'm done using Firefox and close the app, several copies remain and need to be closed separately. It's a minor an… (read more)

Hello, all. My first post here. My problem is that: When I'm done using Firefox and close the app, several copies remain and need to be closed separately. It's a minor annoyance, but I'd like to fix it. Any suggestions? Thank you.

Asked by esap1944 5 hours ago

firefox on win 11 video has sound but no picture

Firefox just stopped showing the videos in youtube, I can hear the sound but no image, tested with 3 vids , all play normal on chrome sound and picture BUT NOT on firef… (read more)

Firefox just stopped showing the videos in youtube, I can hear the sound but no image, tested with 3 vids , all play normal on chrome sound and picture BUT NOT on firefox, I have cleared cache, updated firefox, rebooted, used CCleaner , cleared history, rebooted PC but to no avail. Are there any settings in Firefox that is preventing screening of utube vids. And how were they changed.? Regards and thanxs Janina

Asked by janina.simons 15 hours ago

Syncing

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok.… (read more)

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok. Choose sync and save. Not there? I click my email and it shows sync. I click that and it shows the last time I sync my phone. 0 minutes. Ok. It shows a QR code to scan from the Firefox app. It instructs to click ready to scan. That's not there either. If instructions lead you down paths that are not present, the instructions are useless. Anyone else having this experience? Thanks..........

Asked by eighthnote44 4 days ago

Last reply by eighthnote44 16 hours ago

browser issues

First of all, if you really want to help people, then offer phone or at least chat support -- not bots! Second, I just uninstalled Firefox for the second time because of… (read more)

First of all, if you really want to help people, then offer phone or at least chat support -- not bots!

Second, I just uninstalled Firefox for the second time because of problems with connectivity and installing bookmarks

The first time was a problem with the bookmarks and again I had a problem, not with installing them but installing too many -- each imported bookmark installed seven times!

Also, I was having problems loading pages.

You really think people want to spend days rummaging through FAQs to find an answer? You need to provide some good support if you want to survive.

Asked by Tom Calarco 1 day ago

Last reply by Tom Calarco 19 hours ago

PayPal Blocked

Hi, PayPal has a new verification method that involves sliding a bar. After doing so it says I've been blocked. I can log in using Edge (but I don't want to have to us… (read more)

Hi,

PayPal has a new verification method that involves sliding a bar.

After doing so it says I've been blocked.

I can log in using Edge (but I don't want to have to use Edge for PayPal).

Any help is appreciated.

B.

Asked by brober 21 hours ago

Constant Crashes on HP Laptop

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not hel… (read more)

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

Asked by William Yorns 2 days ago

Last reply by William Yorns 21 hours ago

bookmarks

I had my browser set to show certain bookmarks on the main browser and different bookmarks when I activated the Secure Banking page. now they seem to be combined? … (read more)

I had my browser set to show certain bookmarks on the main browser and different bookmarks when I activated the Secure Banking page. now they seem to be combined?

Asked by ckeppel 22 hours ago

High GPU Usage (100%) While Watching YouTube Videos in Firefox

Hello Firefox Support, I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spike… (read more)

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)
   Operating System: Windows 11 
   CPU: AMD Ryzen 7 8700F (no integrated GPU)
   GPU: AMD Radeon RX 7900 GRE
   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Asked by ABDERRAHIM DJ 2 days ago

Last reply by ABDERRAHIM DJ 1 day ago

Firefox crashing

Firefox refuses to open. What happens is, It'll open for like 1 frame and then close. This happened to Chrome last month too, which is actually why I installed Firefox. I… (read more)

Firefox refuses to open. What happens is, It'll open for like 1 frame and then close. This happened to Chrome last month too, which is actually why I installed Firefox. I have to uninstall it, then reinstall it from the website. If that doesn't work, I try the Microsoft Store. If that doesn't work either, I keep switching between them until it eventually opens. It breaks again when I turn off my computer. Thanks.

Asked by suporspeedygamer 1 day ago

Picture verification from web sites

Picture verification is Not working in Firefox, works correctly in Chrome. This is the verification I have do at some sites to make sure it is me or that I am human after… (read more)

Picture verification is Not working in Firefox, works correctly in Chrome. This is the verification I have do at some sites to make sure it is me or that I am human after I have not been on a site for long while.

It keeps repeating the picture even though I select all proper pictures. It happens to all sites I visit.

Asked by soular21804 1 day ago

installing fox news as home page on firefox

I have been trying to make fox news my home page on new computer with windows 11 .When I type in https.//www.foxnews.com firefox says it can't connect to this site. … (read more)

I have been trying to make fox news my home page on new computer with windows 11 .When I type in https.//www.foxnews.com firefox says it can't connect to this site.

Asked by taylorja54 1 day ago