Firefox Browser Issue

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is u… (read more)

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is using DNS. They said to remove DNS. Is this wise advice and if so how do I do that and what difference will it make to my day to day use of firefox?

Asked by reg45 2 days ago

Last reply by jscher2000 - Support Volunteer 27 minutes ago

search suggestions not showing

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search. I should also ask: I don't… (read more)

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search.

I should also ask: I don't remember how I enabled the old search bar, to the right of the address bar, mostly because I'm used to it. I don't see a box for it in Settings. What if I wanted to remove it? What if I then wanted it back?

Well, ok, one more. Also in Settings, Search, I see a drop-down list from which to choose my search engine, but no space to add a new one. Where's that? I've seen instructions to navigate to another search engine, but that can't be the way to do it. I normally wouldn't navigate to a search engine's page before searching.

Asked by jhaber3 2 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Cookie popup un accessable

In certain website I go to, I can no longer access them with Firefox but Chrome works. When opening the page apop up opens to accept cookies. However on Firefox it grey's… (read more)

In certain website I go to, I can no longer access them with Firefox but Chrome works. When opening the page apop up opens to accept cookies. However on Firefox it grey's out the whole screen and I cannot select the cookie options. So I cannot go any further on the website.

Asked by stromsd 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Conditional access policy

Login to o365 email does not work on Firefox browsers after enabling the Conditional Access policy based on compatible devices Firefox does not send device details, resu… (read more)

Login to o365 email does not work on Firefox browsers after enabling the Conditional Access policy based on compatible devices

Firefox does not send device details, resulting in a device incompatibility message

Does Firefox support this?

There is an example of missing device ID in the attachment

Asked by spie.michal 6 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Please bring back 100 search results per page functionality

Yet another sterling example of why change is usually bad. Why did Firefox, Google and other browsers (though don't know about Duck Duck Go) drop the 100 results per page… (read more)

Yet another sterling example of why change is usually bad. Why did Firefox, Google and other browsers (though don't know about Duck Duck Go) drop the 100 results per page option? I've always had that enabled and now that it was removed it makes searching extremely tedious and time wasting. Please offer a SIMPLE AND QUICK way to restore this option ASAP. Thank you.

Asked by greg 21 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Tabs crashing often

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crash… (read more)

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

Asked by rsantone 3 days ago

Last reply by jonzn4SUSE 1 hour ago

Strange Issues Bookmarks and Tags

I'm not sure what type of issue this is, so hopefully I’ve posted it in the right place! Devices: Firefox version 133.0 on 2022 M2 MacBook Pro OS Sequoia 15.1.1 Fi… (read more)

I'm not sure what type of issue this is, so hopefully I’ve posted it in the right place!

Devices:

  • Firefox version 133.0 on 2022 M2 MacBook Pro OS Sequoia 15.1.1
  • Firefox version 133.0 on iPhone 16 Pro Max iOS 18.1.1 (*for reference, of checking issue, not where issue is occurring)

Issue Breakdown: While updating my bookmark's tags in Bookmark Manager, my tags all but disappeared and other strange things started happening.

  • My tags aren't in the sidebar menu of the Bookmark Manager at all. See Screenshot 1.
  • Already tagged bookmarks retained the tags, but I’m unable to edit, add, or remove bookmark tags at all. When the bookmark is selected, the bookmark’s tags, nor any other tags, appear in a list under the bookmarks tags. See Screenshot 2.
  • I can locate all bookmarks with the same tag by searching bookmarks in the Bookmark Manager.
  • I can move and rename pre-existing bookmarks.
  • I can add new bookmarks (confirmed by the blue star beside the address bar on the main browser after exiting and re-entering), but I cannot find those bookmarks anywhere in Bookmark Manager.
  • My mobile bookmarks folder isn’t shown in Bookmarks Manager, but I can view 11 bookmarks in my Mobile Bookmarks folder on my phone’s Firefox application.

I’ve tried the following:

I have no idea what is wrong with it or what is going on. What else can I do?

Asked by rainredroses 3 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

how do i permanently delete the sidebar? I have tried all solutions and now it is about 2.5cm wide, taking up a huge chunk of the screen.

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. T… (read more)

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. The show/hide button only made the damn thing expand!

Asked by Timtam394 5 days ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (read more)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 4 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Qyestionable pop-ups?

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "s… (read more)

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "system is infected", etc. All have "Mozilla Firefox" in the upper left of the pop-up, and "via rgfirewall.xyz" at the bottom. Is this truly legit, or is it just a nuisance? I've just been closing them with the x or dismiss buttons.

Asked by jbrt 4 hours ago

Last reply by TyDraniu 3 hours ago

constant firefox pop ups

How do I get rid of these constant firebox pop ups that block tabs that I have open. it is EXTREMELY affecting my ability to use my laptop. I WANT TO KNOW HOW STOP THIS B… (read more)

How do I get rid of these constant firebox pop ups that block tabs that I have open. it is EXTREMELY affecting my ability to use my laptop. I WANT TO KNOW HOW STOP THIS BS

Asked by sheldon1300 3 days ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Tab function

I am trying to move one tab from one window to another. It says I should be able to move it just by clicking on the tab and dragging it to the window I want to move it t… (read more)

I am trying to move one tab from one window to another. It says I should be able to move it just by clicking on the tab and dragging it to the window I want to move it to. But, when I try this nothing happens, it won't move.

Want can I do to resolve this?

Thanks

Asked by curt_hoagland 6 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Which Firefox version start distrusting Entrust Root CA?

Which Firefox version start distrusting Entrust Root CA? Last update from mozilla was enabling Entrust CA distrust starting 1st Dec but no later information on version. … (read more)

Which Firefox version start distrusting Entrust Root CA?

Last update from mozilla was enabling Entrust CA distrust starting 1st Dec but no later information on version. Any help/insight is appreciated.

Asked by arun shrivastava 4 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Review Checker

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings… (read more)

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Asked by address2011 1 day ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Why my google maps are not showing into my 2 main pages

Links https://topnotchgaragedoors.com/garage-door-services/california/san-francisco/ and https://topnotchgaragedoors.com/garage-door-services/california/napa/ are not sho… (read more)

Links https://topnotchgaragedoors.com/garage-door-services/california/san-francisco/ and https://topnotchgaragedoors.com/garage-door-services/california/napa/ are not showing google maps bellow on the pages when I try to load them trough Mozilla? Idk why because some markup data is added or some other issue? Any info will be help. Thanks

Asked by Boston Grade 5 hours ago

Last reply by markwarner22 5 hours ago

Sent email storage

When I send an email using Gmail, Firefox stores a copy in "Sent Mail", another copy in "Sent", and another copy in "All mail" . Why is this and how can I stop this? Or … (read more)

When I send an email using Gmail, Firefox stores a copy in "Sent Mail", another copy in "Sent", and another copy in "All mail" . Why is this and how can I stop this? Or how can I delete two of the duplicated storage locations? Thank you

Asked by Handymanbill 6 hours ago

Last reply by markwarner22 5 hours ago