• Solved

Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Asked by kmcdowell1701 2 hours ago

Answered by jscher2000 - Support Volunteer 1 hour ago

  • Solved

Profiles on build 140

Hello all! According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build … (read more)

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

Asked by HCVA 3 hours ago

Answered by TyDraniu 2 hours ago

  • Solved

Anything relating to Firefox refuses to open for more than a split second.

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I… (read more)

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Asked by Bri 5 days ago

Answered by Bri 4 days ago

  • Solved

Did Not Connect: Potential Security Issue

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connec… (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connection.

What can you do about it?

nrega.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Probably nothing, since it’s likely there’s a problem with the site itself.

Asked by Venkateswarlu kuruva 11 hours ago

Answered by Venkateswarlu kuruva 11 hours ago

  • Solved

Issue with Firefox and accessing Google

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This ne… (read more)

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This never happened before in all the years I've been doing this, so what's up with it and can it be fixed? Thanks.

Asked by Doug Green 2 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

drop down list of URL addresses

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce th… (read more)

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce the number of recent searches displayed on this panel. The recent change of adding them detracts from my usage of the drop down list.

Thank you in advance for any suggestions

Asked by eastwyck 1 day ago

Answered by jscher2000 - Support Volunteer 23 hours ago

  • Solved

BOOKMARKS DROP DOWN MENU

I have recently re-installed Firefox version 140.0.2 (64 bit) following a crash and have been reconfiguring it to my requirements. I have the bookmarks drop down menu on… (read more)

I have recently re-installed Firefox version 140.0.2 (64 bit) following a crash and have been reconfiguring it to my requirements. I have the bookmarks drop down menu on the left of my screen but would really like it on the right hand side. I have searched the various on line articles but can only find a solution going back to 2019 which suggests that there is a small arrow next to the word Bookmarks at the top of the menu, but there is no such arrow on my version, only a X, which closes the drop down. I would have attached a screenshot, but the facility doesn't work on the drop down menu. :-)

Am I missing something here please or is this option no longer available?

Regards and TIA

Phil

Asked by phil37 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Mozilla Firefox won't open

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox … (read more)

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox.

Thanks, Nathan

Asked by N S 4 days ago

Answered by Nathan Soper 1 day ago

  • Solved

viewing tabs

Is it possible to view the contents of two tabs simultaneously? I have been in many situations where it would be very helpful to view two different web pages side-by-side… (read more)

Is it possible to view the contents of two tabs simultaneously? I have been in many situations where it would be very helpful to view two different web pages side-by-side to more easily make comparisons. Opening a new window and viewing them side-by-side is similar but being able to pick two tabs to view in one browser would be a lot faster and easier to control.

Asked by emathis01 1 day ago

Answered by emathis01 1 day ago

  • Solved

Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Connecting problems

Secure Connection Failed An error occurred during a connection to nrega.nic.in. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE The p… (read more)

Secure Connection Failed

An error occurred during a connection to nrega.nic.in. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by egs kodair 1 day ago

Answered by egs kodair 1 day ago

  • Solved

New address bar "https trimming" behavior

Hi everyone, I'm on 140.0.2 / Win10 My current about:config: browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featu… (read more)

Hi everyone,

I'm on 140.0.2 / Win10

My current about:config:

browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featureGate false


I noticed the new https trimming, but when I double-click (e.g. to select a word in the URL) to copy or change a part, the https pops back, shifting where my cursor is relative to where it was, which is annoying for having to reposition the cursor.

Disabling `browser.urlbar.trimURLs` should make sense to revert to no-trimming, but it didn't work.

`browser.urlbar.untrimOnUserInteraction.featureGate` being false already shouldn't have caused the issue I described.

Many thanks in advance!

Asked by Joey 2 days ago

Answered by PseudoResonance 2 days ago

  • Solved

firefox tab groups

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025… (read more)

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025. Is this happening to anyone else?

Asked by Heather Jackson 1 month ago

Answered by Mat.Pi 1 month ago

  • Solved

Unable to log into Google account after latest update

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support … (read more)

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support page, which asks me to delete cookies and cache contents. Deleting those does not help.

Please help!

Asked by altquixote 1 week ago

Answered by altquixote 2 days ago

  • Solved

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

How to disable this suggestion box in Firefox

How do I remove this annoying box? And before anyone ask that is not visual glitch, I just censor the text it save, because it is saving my recovery code for my Google a… (read more)

How do I remove this annoying box?

And before anyone ask that is not visual glitch, I just censor the text it save, because it is saving my recovery code for my Google account 💀

Anyway how to disable that annoying box? And for good

Asked by MrMeme 3 days ago

Answered by MrMeme 2 days ago

  • Solved

Firefox has stopped working after running system file checker and Firefox reinstallation

I ran the windows 11 system file checker (sfc/scannow) to fix a font problem I was having. It did say that problems were found and fixed and I do not seem to have that pr… (read more)

I ran the windows 11 system file checker (sfc/scannow) to fix a font problem I was having. It did say that problems were found and fixed and I do not seem to have that problem any more. After that, i could not access the Settings in Firefox. I uninstalled and reinstalled Firefox and still could not access Settings. I also cannot access any Web sites either by typing them into the address bar or using bookmarks. Both Chrome and MS Edge work.

Asked by lmiller4 3 days ago

Answered by lmiller4 2 days ago

  • Solved

What information is shared with sidebar chat AI provider?

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to revi… (read more)

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to review the data, and how pages can provide better data.

Asked by Anatoli Babenia 5 days ago

Answered by TyDraniu 4 days ago