When I go to look at my subscription page to see VPN sub info, page always crashes before displaying any info.

I have had so much trouble w/ FireFox VPN. At this point I'm convinced Google is paying the CEO and crash Mozilla straight into the ground. I paid for annual sub, then li… (read more)

I have had so much trouble w/ FireFox VPN. At this point I'm convinced Google is paying the CEO and crash Mozilla straight into the ground. I paid for annual sub, then like something changed (they couldn't honor one of the services (email relay maybe?)) and then I had VPN for a bit and then all of a sudden it got cancelled. Now I have it turned on after they took a while to get back to me about asking why it was turned off (I guess at least they got back to me eventually), but when I go to check my account info about when my renewal is becuase I'm highly thinking about going over to DuckDuckGo and WaterFox, I click on "Paid subscriptions" options and get a refresh of the page w/ a "failed to load page, contact support" every single time. Then when I follow link to "contact support" I get a community forum option, It's giving BROKE!! I really have loved FireFox for so long but I'm thinking this might be the end. I even tried working for Mozilla, but decided not to due to the Five stage interview process, which clearly is not working out for them. Were they really able to screen the best of the best developers with that type of interview process? I digress...

Asked by Justin T. 5 days ago

Last reply by Justin T. 6 hours ago

Prioritized mail notifications

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the … (read more)

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the screen?

Asked by bigstick4439 9 hours ago

Last reply by bigstick4439 6 hours ago

New computer doesn't import bookmarks or passwords

I bought a new computer, downloaded Firefox, but cannot figure out how to import all my bookmarks and passwords. (The old computer is out of commission at a repair shop.)… (read more)

I bought a new computer, downloaded Firefox, but cannot figure out how to import all my bookmarks and passwords. (The old computer is out of commission at a repair shop.)

Asked by tomterrell99 6 hours ago

Firefox not acting as expected

I am running Firefox 148.0 and Thunderbird 148.0. I am in the process of moving everything to a new (to me) computer that will run Windows 11. When I start Firefox from t… (read more)

I am running Firefox 148.0 and Thunderbird 148.0. I am in the process of moving everything to a new (to me) computer that will run Windows 11. When I start Firefox from the start menu or the taskbar everything runs as expected. I have the Adblock Plus extension plus several others running. If I click on a Hyperlink in a email in Thunderbird instead of opening in a new tab into the currently open copy of Firefox as it did on my old computer running Windows 10 it opens in a new window with no extensions. I am assuming that I have something set incorrectly. Any help as to where I should look to fix this issue would be greatly appreciated.

Asked by Rob 6 hours ago

Cannot find firefox custom installation installer

I am currently using Windows 11 (64 bit). I have installed Firefox in a separate drive instead of Local C to save space. Now that I have done so, the automatic update fai… (read more)

I am currently using Windows 11 (64 bit). I have installed Firefox in a separate drive instead of Local C to save space. Now that I have done so, the automatic update fails often which causes me to try and find the custom installation on the Firefox download page. I use https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windo... page to try to find the correct installer.

Unfortunately, the download page that I was directed to, I can't seem to find the custom installation setup. When I click download, it keeps giving me the automatic Firefox Installer and proceeds to add Firefox on my C drive rather than the Mozilla Firefox Setup Wizard.

Can someone kindly direct me to where I can download the Mozilla Firefox Setup Wizard to update Firefox?

Asked by starbear82 7 hours ago

Themes for 5120x1440 Resolution

Hello! Have a quick question concerning Firefox Themes. I have a rather large monitor (5120x1440). When I download a theme, the left quarter of the theme is a solid col… (read more)

Hello! Have a quick question concerning Firefox Themes. I have a rather large monitor (5120x1440). When I download a theme, the left quarter of the theme is a solid color (not theme related), see attached screenshot. Is this because the theme was made for small resolution? Can I increase the resolution on the downloaded theme? Thanks! Grateful Firefox user - Jeff

Asked by Jeff 7 hours ago

Cannot restore OneTab saved urls from a Firefox backup

I have used the OneTab browser extension for years. Mac computer ran out of space but was completely backed up. Got new computer. copied Firefox profile from the and upda… (read more)

I have used the OneTab browser extension for years. Mac computer ran out of space but was completely backed up. Got new computer. copied Firefox profile from the and updated the profiles.ini to use the backup data.

I used a backup dated 12 Feb 2026.

I was able to restore my bookmarks and passwords from this profile, but they seem to be from many years ago. I was not syncing to my Firefox account and saving the passwords to my computer. i assumed they would be in a bakup. None of my OneTab items were restored.

I wonder if part of the problem is that Firefox wants to ( and did) update my new computer to Firefox 145 or 147. I don't know which Firefox was running when I had the issue but I suspect it was older.

All of the storage/moz-extension files are there and firefox is using the correct profile data. Is there any way to find/read/extract the OneTab history? Where should I look? I contacted OneTab and all they could tell me was to look in storage/default/moz-extension.. ( nothing readable there) Thanks

Asked by jreehl 7 hours ago

How do you make JUST THE ICONS on the TASKBAR larger, not the whole page or the webpages.

I've seen a lot of questions online about making just the icons on the taskbar larger. With the greying of America (all of those boomers out there), many of us are not ab… (read more)

I've seen a lot of questions online about making just the icons on the taskbar larger. With the greying of America (all of those boomers out there), many of us are not able to see the miniscule icons that firefox has anymore. Please help! Many thanks!!

Also, I've tried clicking the box below in order for an email to be sent to me when someone answers this question, but it won't check. Could you please email me or have the program email me when someone answers the question? I'm sending this from my logged in account. [edited email from public community support forum]

Asked by tom234 8 hours ago

Installed firefox after windows new Installation and cant login with the code I get sended to my email, unexpexted error

Hello, i installed windows again and now I wanted to get firefox again, I want to login and get that Code sended to my email, but after I click on the button where I have… (read more)

Hello, i installed windows again and now I wanted to get firefox again, I want to login and get that Code sended to my email, but after I click on the button where I have to write that code it saya unexpexted error

Asked by willms-bastian 7 hours ago

The Adobe Firefly website does not work with Firefox.

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing t… (read more)

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing the Windows file system, nothing happens ... There's no error message, but the file isn't uploaded. Of course, this site works perfectly with Opera or Edge... On the Adobe forums, many users have the same problem with Firefox, and Adobe's response is always the same: change browsers ! Thank you for keeping me informed about the resolution of this problem, as I don't want to change browsers ! My email address is [edited email from community support forum]

Have a great day, Sincerely,

Mr. Fernandez

Asked by sixaplus 13 hours ago

Изменить цвет выделения строки в панели "закладки"

Сегодня обновил Mozilla FireFox до версии 146.0 (64-разрядный). После обновления в панели "закладки" (cntrl+B) появился ненужный мне цвет выделения только что открытой м… (read more)

Сегодня обновил Mozilla FireFox до версии 146.0 (64-разрядный). После обновления в панели "закладки" (cntrl+B) появился ненужный мне цвет выделения только что открытой мною вкладки (смотри скриншот). Как поменять данный цвет на менее контрастный ? У меня включена "темная тема", цвет выделения - ядовито-голубой. Хочу изменить его на другой более мягкий цвет. Как это я могу сделать?

Today I updated Mozilla Firefox to version 146.0 (64-bit). After the update, the highlight color of the tab I just opened appeared in the bookmarks bar (Cntrl+B) in an unwanted way (see screenshot). How can I change this color to a less contrasting one? I have the "dark theme" enabled, and the highlight color is a bright blue. I want to change it to a softer color. How can I do this?

Asked by Лапин Денис 2 months ago

Last reply by Лапин Денис 9 hours ago

How Do I Configure The Browser To Allow Me To Print Things I See On The Plasma Display Screen?

Every Time I Try To Print Something It Fails Every Time Why? How Do I Fix This Or Am I Screwed? Intel Pentium 4 4 Core CPU Windows 7 32 Bit OS SSD Hard Drive The Best… (read more)

Every Time I Try To Print Something It Fails Every Time Why? How Do I Fix This Or Am I Screwed?

Intel Pentium 4 4 Core CPU Windows 7 32 Bit OS SSD Hard Drive

The Best Antivirus On The Planet Bit Defender

I Don't Have A Physical Printer Because I Can't Afford The Ink Cartridges They Are Out Of My Price Range

So Instead I Have A Piece Of Software Installed That Prints Stuff To Files Mostly PDF Files!

The problem Is For Some Reason Or Another I Can't Get The Damn Thing To Work Or Even Play Nice With This Browser!

If You Can Fix This That Will Be Great! I Have No Idea How! Please Help Thank You and have a Nice day!

Asked by Robert Burlin 9 hours ago

Passwords going missing and not syncing from android phone

My passwords have been randomly disappearing from my PC. My android has the passwords intact but it will not sync in either direction. I have followed every instruction t… (read more)

My passwords have been randomly disappearing from my PC. My android has the passwords intact but it will not sync in either direction. I have followed every instruction that I can find with no success.

On a couple of occasions, a successful sync has happened randomly a couple of days later.

On this occasion no syncing so far. (two days)

I am feeling that Firefox is becoming somewhat unstable, which is a shame as I have been using the browser since Noah was a lad.

Any ideas?

Asked by john.rovcom 11 hours ago