Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 1 week ago

Last reply by info4851 3 days ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 1 month ago

Last reply by Rhys 21 hours ago

Apple download links still not working.

The download links from Apple are still not working over several versions of Firefox. The links should open the App Store but for some reason they don't using Firefox. Th… (read more)

The download links from Apple are still not working over several versions of Firefox. The links should open the App Store but for some reason they don't using Firefox. They work from Safari of course, but they also work with chromium-based browsers.

An example Apple page… https://support.apple.com/en-us/HT211683

Asked by dialabrain 5 days ago

Last reply by dialabrain 4 days ago

please help meeeeeee dear supports :(((((((

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset pa… (read more)

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you

Asked by hisssssssboy 3 days ago

Last reply by hisssssssboy 2 days ago

Firefox won't open certain websites

My Firefox has started refusing to open certain websites which I have previously accessed. These include, but I suspect are not limited to: warhorn.net foambrain.com mybe… (read more)

My Firefox has started refusing to open certain websites which I have previously accessed. These include, but I suspect are not limited to: warhorn.net foambrain.com mybestjudymerch.com

Google Chrome on this computer will open these sites, as will my Firefox install on my work computer. I'm running Big Sur 11.2.1. I have tried every step on https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and https://support.mozilla.org/en-US/questions/1290042

Asked by xalxecraft 1 day ago

Last reply by xalxecraft 26 minutes ago

How do I figure out why Content tracking is blocking my site?

We have a site that for some reason just started getting blocked by FireFox's Tracking content setting in private browsing mode. We have a Production build that still wor… (read more)

We have a site that for some reason just started getting blocked by FireFox's Tracking content setting in private browsing mode. We have a Production build that still works but our QA build does not. For the life of my I can't figure out what changed that would have triggered Tracking content to start blocking the site. Basically the site will load but we only get a blank page.

Is there any way to debug what exactly the Tracking content filter is blocking?

Asked by sam.redmond 5 days ago

Last reply by sam.redmond 5 days ago

My Older Account _ _ And ...

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not present… (read more)

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not presently seeing?

In addition, what happened to my older account on this site?

And where exactly are all the other posts, like I would expect to be seeing as if it were a regular forum platform?

Maybe I am more than confused. Maybe I am completely lost. Yes, my own stupidity might be a major factor for this confusion I am guilty of!

Asked by Confianza 1 week ago

Last reply by Confianza 19 hours ago

Firefox fails to update automatically

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart th… (read more)

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart the browser yet the update never installs. The only way to update Firefox is to download the installer from Firefox website.

I have cleared cache and cookies and that has done nothing to solve this issue

Asked by pcguy 5 days ago

Last reply by pcguy 4 days ago

Help lost all book marks

updated firefox to the latest edition and have lost all bookmarks. Looked at all the articles tried several and no results still no book marks. Please help. a very sen… (read more)

updated firefox to the latest edition and have lost all bookmarks. Looked at all the articles tried several and no results still no book marks. Please help. a very senior citizen

Asked by stefin5121 1 day ago

Last reply by stefin5121 1 minute ago

Firefox History Manipulation

Greetings. Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the sam… (read more)

Greetings.

Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the same page. I read that Google addressed this issue with Chrome a while back, but I don't find anything about a fix for Firefox. Is there one?

Thank in advance. Bill

Asked by firefox181 5 days ago

Last reply by firefox181 4 days ago

While browsing between Youtube and my university website, I got a strange pop up message.

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make thi… (read more)

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make this document your home page?" I selected no, but I would like to know if this is merely something that can happen at random with Firefox, or potential malware or the like.

Thank you.

Asked by J 4 days ago

Last reply by J 4 days ago

Passwords and Logins gone again!

I lost all my passwords & Logins on Feb. 23 2021. Firefox did an update without my permission & it didn't complete. I realized it yesterday and did the update. Al… (read more)

I lost all my passwords & Logins on Feb. 23 2021. Firefox did an update without my permission & it didn't complete. I realized it yesterday and did the update. All passwords & login's were back. Today I start my pc and they're gone again. I'm at a loss. What can I do next? Also lost all my settings I did yesterday.

Asked by dianejustyak 3 days ago

Last reply by dianejustyak 2 days ago

Firefox is throttling speed

Hello, I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. T… (read more)

Hello,

I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. The installer blamed it on my PC's network card. But I just ran the same speed test with Microsoft Edge 64-bit, and I was able to get past 600mbps. So clearly, this problem is isolated to Firefox.

I am using the latest Firefox 32-bit. I have no addons installed. I am running Firefox on Windows 7.

After typing this post, I thought the 32-bit Firefox was probably causing the issue, so I installed the Firefox 64-bit, and the speed increased by 50mbps to 250mbps.

Thank you.

Asked by thirdyellow 3 days ago

Last reply by thirdyellow 12 hours ago

Some Youtube elements don't load when i'm logged in YT account

When i use Firefox and i'm logged in YT, time labels and red progress bar at the bottom of thumbnails aren't visible. When i'm logged out, everything works fine. Also, vi… (read more)

When i use Firefox and i'm logged in YT, time labels and red progress bar at the bottom of thumbnails aren't visible. When i'm logged out, everything works fine. Also, video progress seems not to work too.

Things i've already done: -turned off all extensions -reinstalled firefox browser

I explored html, and it looks like something blocks browser from putting some elements into code or whatever. The time label is called "ytd-thumbnail-overlay-time-status-renderer" and it's contained in "overlays" div. So when i'm logged out from YT, everything works fine, but when i'm logged in, this "overlays" div is empty.

Asked by benqbenq 5 days ago

Last reply by benqbenq 5 days ago

Migrating FF to a new computer

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know? jgb … (read more)

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know?

jgb

Asked by jgb 1 week ago

Last reply by jgb 5 days ago

in firefox document not opened, unsafe. if surched in google, opens and confirms safe document. https!!

why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be open… (read more)

why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be opened and confirms that it is a safe page. No problem to open in edge. The various tipps do not help. antivirus is F-secure. cleaning cookies and cache did not help either.

Asked by Paul.Schrader1 5 days ago

Last reply by Paul.Schrader1 4 days ago

Checksum for Firefox ESR 78.6.1 - Software Supply Chain Security

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum. Downloading from: https://www.mozilla.… (read more)

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum.

Downloading from: https://www.mozilla.org/en-US/firefox/78.6.1/releasenotes/ yields checksum SHA256 55249C4861FE521CB32D72785481A146B64812AF2ECE7341FAAA5C79ABC0F395

This does not match any of the checksums available at: https://archive.mozilla.org/pub/firefox/releases/78.6.1esr/

Best practice would be to publish the official checksum along with the release notes.

Is there another way to close the loop on this?

Asked by linden1 1 month ago

Last reply by linden1 4 days ago

Secure Connection Failed

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be ve… (read more)

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

Learn more…

for several pages I try to open recently on my laptop. I can open them on my phone. On of these pages was open an the tab was accidentally closed (cat) and now I cannot get past this message, except on my phone. I need to be able to open them on my laptop. 

Can anyone help? I have already contacted one site in particular who said there were no problems on their end.

Thank you.

Asked by jokool13 4 days ago

Last reply by jokool13 3 days ago

Bookmarks

Hi There: I have a lot of bookmarks in Firefox. Some of them are outdated and no longer work. On this page: https://support.mozilla.org/en-US/kb/how-do-i-delete-bookmark#… (read more)

Hi There:

I have a lot of bookmarks in Firefox. Some of them are outdated and no longer work.

On this page: https://support.mozilla.org/en-US/kb/how-do-i-delete-bookmark#w_deleting-a-single-bookmark it describes two ways to delete a bookmark. I've tried both. Neither one works. Suggestions appreciated.

Thanks, Mike.

Asked by wolfnowl2 5 days ago

Last reply by wolfnowl2 2 days ago