Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

System update failed cannot start the phone

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by zelvel

more options

I started the system update earlier today and haven't noticed that my battery was really low. It looks like that the battery went empty during update process. Is there a way to either factory reset the phone or install last update. I am using the Keon phone

I started the system update earlier today and haven't noticed that my battery was really low. It looks like that the battery went empty during update process. Is there a way to either factory reset the phone or install last update. I am using the Keon phone

Chosen solution

Well it looks like that the phone is not getting enough power on the wall plug. I plugged it to my computer USB and it started charging immediately - OS turned on and everything looks OK

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

Well it looks like that the phone is not getting enough power on the wall plug. I plugged it to my computer USB and it started charging immediately - OS turned on and everything looks OK