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I am having a problem viewing videos in Bing. After I preform a search, nothing happens when I click on the Videos link at the top of the page. Images works,

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  • Last reply by cor-el

Tropicalia911
Tropicalia911
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(Before I begin, know I do NOT have the same problem on Google, but I contacted Bing, and they said it sounds like a browser problem, so they suggested contacting Firefox.) I am having a problem viewing videos in Bing. After I preform a search, nothing happens when I click on the Videos link at the top of the page. Images works, News works, etc., but not videos--I click, and nothing. I tried clicking open in new window and a blank page pops up. If I click on one of the actual videos in the search results, that works. But if I click on the Videos of ____ link right above that, I have the same problem as with the Videos link on the top menu bar. I use the latest version of Firefox on Windows 7.

(Before I begin, know I do NOT have the same problem on Google, but I contacted Bing, and they said it sounds like a browser problem, so they suggested contacting Firefox.) I am having a problem viewing videos in Bing. After I preform a search, nothing happens when I click on the Videos link at the top of the page. Images works, News works, etc., but not videos--I click, and nothing. I tried clicking open in new window and a blank page pops up. If I click on one of the actual videos in the search results, that works. But if I click on the Videos of ____ link right above that, I have the same problem as with the Videos link on the top menu bar. I use the latest version of Firefox on Windows 7.

All Replies (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.